Customer reviews from Samsung US
Samsung - Galaxy S II 4G Mobile Phone - Black (AT&T)
Average customer rating
4.7
(719 Reviews)
Rating breakdown 719 reviews
5 Stars
594
4 Stars
90
3 Stars
14
2 Stars
10
1 Star
11
95%of customers recommend this product.
(
644 out of
677)
Customer Reviews for Samsung - Galaxy S II 4G Mobile Phone - Black (AT&T)
Customer Rating
2
Below Expectations
on October 18, 2011
Posted by: ShortChanged
from colleyville, tx
Expertise:Intermediate
i left my iphone for this? while i like the phones speed, it's button placement is horrible. the "sleep" button is on the opp side of the volume buttons; they get pushed a lot while i try to unlock the button. the OS is so restrictive. i can't (as far as i know) sync with my outlook contacts. i don't know of any device that won't let you sync with outlook until now. i can't customize many of the features. i don't want that default ring when i get a new email. the notifications method ought to be more flexible. i can't clear individual notifications - it's all or nothing. after opening, the notification window shade just wants to be down no matter what. i have to slide that thing up lots of times before it will stay up.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Screen Bleeds Purple
on December 18, 2011
Posted by: stdrji12
from texas
Expertise:Intermediate
I had the phone two months and the screen started to "bleed" purple in the display. I've never once dropped the phone, nor was it damaged by me in any way.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
innovate don't copy
on December 9, 2011
Posted by: webkiller
from VA
Expertise:Expert
The worst battery ever is imposible to play any app or game with compromise the battery i put the phone full charge in the night and in the morning has 30% battery
too many movements to make a call
but the worst off all is the contacts program
too many movements to make a call
but the worst off all is the contacts program
Pros: Bright display, Realistic color, beautiful, camera, video
Cons: Not high def, Did not meet expectations, poor lasting battery, expensive, contact program
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Where are the headphones?
on October 26, 2011
Posted by: nothappy5
from Colorado
Expertise:Intermediate
Very disappointed that the phone didn't come with the headphones as indicated on the Samsung global S2 website?
I am considering returning the phone because the website was misleading. I recommend getting a different phone.
I am considering returning the phone because the website was misleading. I recommend getting a different phone.
Cons: Not high def, Too big, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
WiFi tethering does not work -- going back
on October 17, 2011
Posted by: QWERTYASDF
This product is defective. WiFi tethering (hotspot) does not work. AT&T tech support had me get a replacement, that didn't work either, therefore, the device will be replaced with an iPhone.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Battery
on October 24, 2011
Posted by: SuzieQ65
from Piedmont, OK
Expertise:Intermediate
I am not a gamer or rabid phone user but the battery life on this phone is very poor. The quality of the screen is also poor. I dropped the phone about 10 inches in my bathroom onto a bathroom rug and it shattered the screen. I have NEVER broken a phone in all the years I have had cell phones. This is very poor design. Other than that the phone is great. Great features...
Pros: Bright display, Realistic color
Cons: Poor quality, Did not meet expectations, battery
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Good Features
on September 8, 2011
Posted by: BowlingWizzard
from Tupelo, MS
Expertise:Intermediate
can't use your finger to unlock, you have to use your fingernail to open or move around the touch screen. Some times it won't unlock.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone
on November 27, 2011
Posted by: lilpeople
Expertise:Beginner
I like the phone but i am used to the ihone it is easier to use as well as download the softwear.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US