Customer reviews from Samsung US
Samsung - Galaxy S II 4G Mobile Phone - Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(719 Reviews)
Open Ratings Snapshot
Rating breakdown 719 reviews
5 Stars
594
4 Stars
90
3 Stars
14
2 Stars
10
1 Star
11
95%of customers recommend this product. 
(
644 out of 677
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S II 4G Mobile Phone - Black (AT&T)
Customer Rating
5 out of 5
5
AWESOME
on November 28, 2011
Posted by: Eddie25u
from North Idaho
Expertise:Intermediate
Had it a month now, took a bit to get used to after having a Iphone for so long, but now that I have switched completely over I can say it is way way better and does a lot more. Forget Iphone. I love my phone and my Samsung TV. Thanks Samsung. Ill be back for more Samsung stuff soon!
Pros: Bright display, Lightweight, powerful
Cons: speakers not very loud, takes time to learn 1 million features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very nice phone, but has some usability and performance issues
on November 28, 2011
Posted by: Srivastav
from San Francisco Bay Area, CA
Expertise:Expert
Cons:
- Hard to operate with one hand, unless you have large hands;
- battery barely lasts even a 10-hour day, even with few phone calls;
- camera quality not "excellent";
- no user manual to explain the meaning of the "system" icons on top of the screen or general Android functionality
Pros:
- Smooth and fluid UI operation;
- Good display and screen quality (some color fidelity may be questionable);
- SDRAM expandability; removable battery
Pros: Built-in speakers, Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stellar Display
on December 4, 2011
Posted by: SGSIIinPA
Expertise:Expert
Watching HD video on this device is brilliant! Sharp color and great contrast. A+
Thank you Samsung!
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I ever had!
on December 5, 2011
Posted by: jfernandez71
You can not go wrong with this phone. Finally I know how a great phone works. Fast, smooth, bright, simply the best. Until you hold it in your hands you will know.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Firstimer
on December 5, 2011
Posted by: Newtechie
from Centerville, TX
Expertise:Beginner
My first time in the smart phone family. Very pleased with my phone so far (one week+-). Takes some getting used to watching what you "touch" etc. but will learn as I get experience. Bought two phones one for my wife and mine. Exciting trying to learn how to be in the techie world. Will recommend this product to anyone, techie or newbie.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good at "Smart" bad at "Phone"
on December 25, 2011
Posted by: Face275
from Boise, ID
Expertise:Intermediate
I enjoy this device quite a bit for everything but the phone. Music sounds far better than I would expect and I haven't had issues with a single app. It seems there are two or three ways to access anything you need to and if you like to customize your device, you'll love playing with this phone.
Where I'm finding the device falling flat is as a phone. I'll jump from 3 bars to "no service" them moment I try to make a call. Quite often the phone will force close while trying to make a call. I'll have no processes open and the ram is cleared, but still no calls. What is worse is when I get a force close message but the call goes through anyway. I cannot access any controls except for the "force close button".
Very buggy on the phone side of things.
Pros: Built-in speakers, Bright display, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This a great product
on February 21, 2012
Posted by: catfishr43
from Greenville, South Carolin
Expertise:Intermediate
I have had my Galaxy SII for about a month now and I just love it.
It has all the features that I need to take care of all my business while I'm traveling without having to carry a bulky laptop where ever I go. It's light, fast and I have had none of the problems that were listed in the cons when I was checking out this product, granted there is a newer version of this phone that I could have purchased but I have been nothing but happy with this this phone.
Pros: Built-in speakers, Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another Awesome Sammy Product
on March 11, 2012
Posted by: longhornfan72
Expertise:Intermediate
They only keep getting better looking to get the note now.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: no cons
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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