Customer reviews from brita.com
Brita - Chrome Faucet Filter
Average customer rating
4.5
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
106
4 Stars
22
3 Stars
5
2 Stars
3
1 Star
6
96%of customers recommend this product.
(
45 out of
47)
Customer Reviews for Brita - Chrome Faucet Filter
Customer Rating
1
Leak
on August 31, 2025
Posted by: IMJ13
I purchased a Brita Elite water filtration system a year ago and it peformed well until yesterday when I noticed a leak around the base where the filter sits. Action: I removed the filter and reseated it, but that did not resolve the problem. I then replace that filter with another (i.e., newer filter) but this did not resolve the problem. It is obvious that the base where the filter sits is defective.
Response from brita.comBy Monique from The Brita Team, September 22, 2025
Oh no. This is not the experience we want you to have with our Faucet Mount, and we're sorry to hear this happened. So we may find the best solution for you, please connect with us at 800-242-7482 and provide #250922-000817. Talk to you soon.
Written by a customer while visiting brita.com
Customer Rating
1
Product is not as good as used to be
on December 14, 2025
Posted by: imunhappy
I've used the faucet system for 15+ years. Used to be a great product but lately (last year or so), the last couple of twin packs replacement filters I've purchased are very very slow. I've even bought a whole new system to no avail and its not any better.
Pros: convenient, Health Reasons, Great Taste
No, I would not recommend this to a friend.
Response from brita.comBy Shannon from The Brita Team, December 22, 2025
Thank you for your continued loyalty. We're sorry to hear that our Water Faucet Replacement Filters have been slow lately, and we'd like to help. Our team is available at 800-242-7482. Please mention ref# 251222-000652 when you call. We're eager to address your concerns and restore your confidence in our products. Talk to you soon.
Written by a customer while visiting brita.com
Customer Rating
5
Environmental and economical
on February 28, 2026
Posted by: QuenchedC3
I have been using brita's products for over a quarter of the century. I started with the pitcher filters and then just attached the filter system to the faucet. I find it so odd of the elderly neighbors I have purchase case after case of bottled water being misguided; it's simply filtered water, packaged in plastic. It's detrimental to their wallets but more importantly to the earth...so sad. I'm able to fill my coffee and tea pots, the ice cube trays, and my travel thermos. It's so much better and more economical.
Pros: convenient, Easy to Drink, Good Value, Great for the Environment, Great Taste, Great Design
I would recommend this to a friend!
Written by a customer while visiting brita.com
Ratings-Only Reviews
Based on the average of (19) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
8 out of
9)