Customer reviews from lg.com
LG - Streaming Audio Wi-Fi Built-In Blu-ray Player - Black
Average customer rating
3.5
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
145
4 Stars
61
3 Stars
33
2 Stars
26
1 Star
80
61%of customers recommend this product.
(
181 out of
298)
Customer Reviews for LG - Streaming Audio Wi-Fi Built-In Blu-ray Player - Black
Customer Rating
5
Compact Surprise Blue-ray Player
on October 25, 2015
Posted by: steamenginesteve of Tuba
from Tuba City, AZ
I searched several brand players specs. and reviews before choosing a LG BP550. I was impressed with it's small size compared to my BP750. Hook-up was much easier than expected. Almost a plug and play machine. Written instructions were easy to follow and the HDMI hook-up is the only way to go anymore because it surely brings your TV to life. The remote has all the necessary features and the on screen prompts are adequate. Also the price is attractive.
Pros: Style/Design, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Misleading
on December 25, 2015
Posted by: jme9
from Texas, United States
I was given this gift and I was very excited. So far the YouTube feature and watching DVDs Works wonderfully. The netflix however is awful. It buffers constantly I can't get even a minute of uninterrupted show. Where as on my other device (Wii) Netflix plays with zero faulty. As I type this my screen has frozen all together.
Pros: Quality
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Written by a customer while visiting lg.com
Customer Rating
4
suggestion for SmartShare software
on January 7, 2017
Posted by: AZRC
[This review was collected as part of a promotion.] It would be nice if SmartShare had a 'darker' theme. The current theme is almost white, or a pale pink. When playing music from a computer or whatever, the SmartShare screen must be on the monitor the whole time. At night, the almost white, full screen SmartShare view is way too bright and lights up the whole room. Maybe a dark screen saver would work, or a dark theme of some kind? But as it is now, if I want to have some music on in the evenings, I have to look at that bright, full screen, filling up the TV, lighting up the room. If I want to play an album, or a symphony, or whatever, something of some length, that bright white-ish, almost pink, full screen glare is really too much.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Easy Set up
on July 21, 2017
Posted by: Doug Burk
from Phoenix, AZ, United States
[This review was collected as part of a promotion.] Very compact, easy to connect to TV. You need an HDMI cable (not included.) Compact in size, case is plastic not metal, weighs under 2 lbs.
Excellent product so far. Gave it 4 stars for plastic.
Excellent product so far. Gave it 4 stars for plastic.
Pros: easy to use
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Amazing images
on October 22, 2017
Posted by: Samurai8
from Baltimore, MD, United States
I bought this because my blu-ray discs deliver wonderful image and sound. It was easy to install and it is easy to use. The other features will take some time to learn, and they look like a great bonus.
Pros: Style/Design, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great for US made Blu Ray Discs
on December 18, 2017
Posted by: gershmanster
from South Florida, USA
[This review was collected as part of a promotion.] I bought this because I have some blu ray discs that were made in the UK and want to be able to play them. So far I have tried to play them and have been unable to. My British DVD's play well, so that's no problem. If there's another way to achieve it I'm willing to try, I have changed the nation of origin to UK. It's more expensive than a regular player which is why I bought this particular model.
Pros: Style/Design, Features/Settings, Performance, Quality
No, I would not recommend this to a friend.
Quality
5
Features
3
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Internet and apps do not work well
on July 9, 2018
Posted by: Folsom Guy
from Folsom, Ca
I bought this to use with a television that does not have internet capabilities so I could see streaming content. . I had a ten year old player that did the same thing and thought I would replace it. Newer has to be better right? Wrong. The LG would freeze while watching Subscription streaming apps. The controls for all aspects of the device were extremely slow and when it froze I would have to unplug it and restart to get it working again. So bad that I plugged the 10 year player back in and and it works great. I will be returning the LG to the store.
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy Amber, Customer Service, July 11, 2018
Hello and thank you so much for the feedback on your BP350. We appreciate you taking the time to let us know what did not work out in your experience. We have sent the feedback over to our factory team for review. ^AC
Written by a customer while visiting lg.com
Customer Rating
2
blu ray with wifi
on July 10, 2018
Posted by: goodmama417
from georgia
[This review was collected as part of a promotion.] I bought this to stream you tube and netflix and I thought at first it was exactly what I needed I was so excited to use it, but I was disappointed upon first use. First, it took forever to download the apps, then i would put on you tube and when i would search for a title after typing it all in it would click back out to the main screen. It did this multiple times and it is very frustrating, then mid watching something it will go back to main screen. I don't know if they all do this but the one I bought has bad glitches, it seems very cheaply made.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy Amber, Customer Service, July 11, 2018
We apologize this has happened. Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSSupport/ so we can get more info and see what we can do. ^AC
Written by a customer while visiting lg.com