Customer reviews from lg.com
LG - Streaming Audio Wi-Fi Built-In Blu-ray Player - Black
Average customer rating
3.5
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
145
4 Stars
61
3 Stars
33
2 Stars
26
1 Star
80
61%of customers recommend this product.
(
181 out of
298)
Customer Reviews for LG - Streaming Audio Wi-Fi Built-In Blu-ray Player - Black
Customer Rating
5
Brilliant
on January 8, 2023
Posted by: Azummo76
from West Babylon, New York
I love this multi region dvd/Blu-ray player so much. The setup was easy and fast. It works perfectly with my LG OLED tv. Highly recommend.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Easy to install and use
on January 14, 2023
Posted by: Nanny 11
from New Jersey
Received this as a gift for Christmas. It too my son 5 minutes to install after we unboxed it. We have used it just one and it was easy to navigate. Not giving it 5 stars as we have not had it long enough to really try it out
Pros: ease of use
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Easy to use
on February 9, 2023
Posted by: DKYT
from Yardley, PA
[This review was collected as part of a promotion.] I just had this installed a few days ago and it works perfectly. My wife likes to borrow DVD's from our local library and since the BluRay player can accommodate any DVD it makes our viewing a simple process.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Good little Blu-ray player
on April 4, 2023
Posted by: Ram01
from Moore OK
Great quality in such a small device.
Bought this for an older not smart led tv.
So far so good.
This player would be even better if it had more streaming apps installed, or allow the user to download their already subscribed streaming apps.
Make this player smarter and it will always be sold out!
Bought this for an older not smart led tv.
So far so good.
This player would be even better if it had more streaming apps installed, or allow the user to download their already subscribed streaming apps.
Make this player smarter and it will always be sold out!
Pros: ease of use, Quality
Quality
5
Features
3
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, April 5, 2023
Hi, thanks for taking the time to post your review for the Blu-Ray Disc™ Player with Streaming Services and Built-in Wi-Fi®. We'll take your feedback regarding possibly adding more streaming apps into account as we create future generation models. In the meantime, should you need support, don't hesitate to reach out to us. We're available to support via chat or phone. Information for these options can be found here: https://www.lg.com/us/support/contact. ^Chris
Written by a customer while visiting lg.com
Customer Rating
5
Great Player
on April 15, 2023
Posted by: MFBM
from Glendora, CA
[This review was collected as part of a promotion.] Purchased to match to my LG TV as the then current player failed. Excellent picture quality and features. Came with Netflix, Prime, YouTube and others. Controls on remote easy to understand and use.
Pros: Quality
Quality
5
Features
5
Value
5
Response from lg.comBy Cazzandra Galangco, LG Social Media, April 18, 2023
We’re so glad that our product was able to exceed your expectations! We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Thank you so much for taking the time to leave us a 5-star review. We can't wait to welcome you back for your next LG product review! -Cazz
Written by a customer while visiting lg.com
Customer Rating
1
Worst purchase
on April 22, 2023
Posted by: Bluray player model 35
Played good for a while and then stopped playing blurays I sent it back for repair and it did it again and ots not the first 1 eighter had same problems on same model before this 1 but didn't have receipt to return it
Quality
1
Features
1
Value
1
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 22, 2023
We appreciate your feedback as your satisfaction matters to us. We’re sorry to learn that you we're having issues with your LG Blu-Ray Disc™ Player with Streaming Services and Built-in Wi-Fi®, model BP350. Please know that this is not the experience we are trying to achieve. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best product possible. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. If you need additional assistance, you can reach us at our customer service line at (800) 243-0000 or send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Customer Rating
5
Blu Ray DVD jimmy
on August 6, 2023
Posted by: William Susan
from Hudson FL
[This review was collected as part of a promotion.] Works well with remote remote and the smart LG TV. It reads Blu-ray and regular DVDs fine.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Very Limited Streaming Capability
on August 10, 2023
Posted by: CMD245
from Pittsburgh
Although the box says "Enjoy content from additional streaming services." it comes preloaded with Prime Video and Netflix and does not allow additional streaming services to be added. Disappointing.
Quality
4
Features
2
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, August 11, 2023
Hello! The BP350 doesn't feature Smart TV functions, like the webOS store, but we're here to reassure you that our electronics development team uses feedback exactly like this to see how we can better provide what the LG Family is looking for, so thank you! ^Ian
Written by a customer while visiting lg.com