Customer reviews from crock-pot.com
Crock-Pot - 7-Quart Oval Manual Slow Cooker
Average customer rating
3.9
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
159
4 Stars
35
3 Stars
17
2 Stars
22
1 Star
43
50%of customers recommend this product.
(
74 out of
148)
Customer Reviews for Crock-Pot - 7-Quart Oval Manual Slow Cooker
Customer Rating
1
Lid Doesn't fit
on October 13, 2019
Posted by: Kristennm
from Georgia
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I was so excited about my crockpot. I take it out of box and put the lid on it and the lid doesn’t fit the crockpot. I have huge gaps on the side and it doesn’t lay flat on the crockpot. Im disappointed that the crockpot doesn't keep the heat inside because it’s not sealing. My crockpot is damaged and thats very disappointing.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, October 14, 2019
Thank you for your review. Newer model Crock-Pot® slow cookers are designed with a small gap, approximately 1/4", between the lid and the stoneware. This gap prevents pressure due to steam build-up that can cause the lid to crack or shatter. If the lid were to form a perfect seal around the stoneware, the unit will operate like a pressure cooker rather than a slow cooker. Have a nice day!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Lid fit
on December 28, 2018
Posted by: Patricia 58
from Florida
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Was wondering if the lid is supposed to be wobbly when it sits on the insert. From what I have read it says its normal. Just bought this one and wanted to make sure before I cook in it.
Written by a customer while visiting crock-pot.com
Customer Rating
5
I love mine:)
on November 17, 2012
Posted by: cookinluv
from Orlando, FL, USA
Gender:Female
Frequency of use:Monthly
Length of ownership:1 month
I have read other reviews on the Stainless Steel 7qt, Crock Pot .
They say it get to hot, Well o.k. you learn by your mistakes, If you put on high and she's to hot turn it off,don't turn it down, don't take the lid off, Turn it off, that way she will cool down and then you can put on a lower setting and you should be stirring,or basting whatever it is your cooking. It's a Crock Pot people and if your going to leave it all day figure out how hot she can get, by filling it with water first and start with it on high and take it from there. Anyway because I know how to use mine. I love mine, My Crock Pot goes from home use, to VFW functions, served alot of awsome food out of my Crock Pot. Thanks Crock Pot for helping me be the great cook that I am.
Love you guys
They say it get to hot, Well o.k. you learn by your mistakes, If you put on high and she's to hot turn it off,don't turn it down, don't take the lid off, Turn it off, that way she will cool down and then you can put on a lower setting and you should be stirring,or basting whatever it is your cooking. It's a Crock Pot people and if your going to leave it all day figure out how hot she can get, by filling it with water first and start with it on high and take it from there. Anyway because I know how to use mine. I love mine, My Crock Pot goes from home use, to VFW functions, served alot of awsome food out of my Crock Pot. Thanks Crock Pot for helping me be the great cook that I am.
Love you guys
Pros: couldn't do it without you!
Cons: there aren't any!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
2
Too hot!
on October 6, 2012
Posted by: Ellen
from Wa
Gender:Female
Frequency of use:Monthly
Length of ownership:3 months
I am almost relieved that the crock has a crack, so I have a good excuse to toss this model and get a new one. It has cooked WAY too hot from day 1.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, May 3, 2019
Thank you for your review. We appreciate your feedback for this keeps us motivated to continuously improve our products and services. Thank you for being the best part of Crock-Pot.
Written by a customer while visiting crock-pot.com
Posted by: Guera
from Pensacola, FL, USA
Gender:Female
Frequency of use:Daily
Length of ownership:6 months
Verified Purchase:Yes
It is a 7 qt oval stainless steel Crock pot. I had the original 7 qt that came out. I have a big family, and like the size of this one. I have bought a couple of other ones, but nothing compares, in size.
Pros: size
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Doesn't work :-(
on January 9, 2017
Posted by: Dawn J
from Santa Rosa, CA, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I bought this a couple of months ago and the first time I used it I tried cooking stew and it didn't even begin to cook the food after being in it for over 5 hours on high. The second time I used it was to just melt chocolate chips for a Christmas candy recipe and it wouldn't even melt the chocolate. Super disappointed!!!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, January 13, 2017
Thank you for your review. We apologize for your experience. We want to ensure that you are enjoying the full benefits of the unit and we are happy to help you with it. For assistance, please contact us using the link below and we will be happy to help.
https://www.crock-pot.com/contactus?cid=contact-us
https://www.crock-pot.com/contactus?cid=contact-us
Written by a customer while visiting crock-pot.com
Customer Rating
3
Okay Crockpot
on January 15, 2013
Posted by: mom302one
I got online today to find a new crockpot insert because after 3 years the insert in this crockpot has a huge crack in it. I am not sure how this has happened?! I would have expected a few more years use out of this one. I was planning to just buy another insert for this model but after reading other reviews about how the machine cooks to hot I realized I too have the same problem. The other day I put a whole chicken in the crockpot at 1:00pm and around 5:30 pm i checked it and it was overcooked! The recipe said 7 to 8 hours on low and mine cooked in half the time. Fast cooking time is fine and all but this defeats the purpose of low and slow with the crockpot. I want to be able to assemble something in the morning leave it and have it ready for dinner. I will be buying a different model!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, May 9, 2019
Thank you so much for your review. We’re sorry to hear about what happened to your stoneware and also that the Crock-Pot is cooking your food really fast. On your slow cooker, both high and low stabilize at the same temperature (209°F); it is just a matter of how long it takes to reach the simmer point. On high, it takes approximately 3-4 hours, whereas on low, it takes approximately 7-8 hours to reach the simmer point. Once food reaches the simmer point, total cook time is dependent on cut and weight of meat to reach the point of maximum flavor and texture potential. Most dishes can be prepared on either high or low. This is uniform across all of our current models. On the warm setting, your slow cooker will be between 165-175°F. Please remember that these are all approximate temperatures and they can vary depending on what you are cooking. The unit can also boil on high and low. We do recommend that you always fill your slow cooker 1/2 - 3/4 of the way full, including at least one cup of liquid or sauce. You may have to adjust your cook times accordingly, especially if you are using older slow cooker recipes, or adapting regular recipes for slow cooker use. This will prevent the food from drying out and burning. Have a nice day! If you still need assistance, please call us at our toll free number 1-800-323-9519. For your convenience we are available 9:00 am to 6:00 pm Mon - Fri, EST. We look forward to assisting you. You can also reach us through email or by clicking on live chat by clicking on the link below.
https://www.crock-pot.com/customerservicecontact?cid=contactus
https://www.crock-pot.com/customerservicecontact?cid=contactus
Written by a customer while visiting crock-pot.com
Customer Rating
1
Name should be Hot Pot
on December 14, 2014
Posted by: AnneintheGarden
from Atlanta
Gender:Female
Length of ownership:1 week
I bought this pot last year to replace a smaller and MUCH older crock pot.
This 7 Qt SS Crock pot BOILS everything regardless of the setting.
And I mean BOILS, full on rolling boiling within 20 minutes.
--Even when completely full. --
Don't even think WARM will help you- it's still going to BOIL.
This 7 Qt SS Crock pot BOILS everything regardless of the setting.
And I mean BOILS, full on rolling boiling within 20 minutes.
--Even when completely full. --
Don't even think WARM will help you- it's still going to BOIL.
I see there seems to be a quality issue.
So I am once again going to look for another slow cooker....I just won't be looking at this brand. What a shame.
Pros: size
Cons: quality control, safety
No, I would not recommend this to a friend.
Response from crock-pot.comBy Tori, Consumer Care, February 5, 2016
Thank you for your feedback as it is greatly appreciated. We are constantly working on improving our products and will forward your comments to our product team.
Written by a customer while visiting crock-pot.com