Customer reviews from crock-pot.com
Crock-Pot - 7-Quart Oval Manual Slow Cooker
Average customer rating
3.9
(272 Reviews)
Rating breakdown 272 reviews
5 Stars
157
4 Stars
34
3 Stars
16
2 Stars
22
1 Star
43
50%of customers recommend this product.
(
74 out of
148)
Customer Reviews for Crock-Pot - 7-Quart Oval Manual Slow Cooker
Customer Rating
2
7 qt manual slow cooker cracked stoneware
on April 10, 2019
Posted by: Muriel7qt
from Massachusetts
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
I only gave this a two - but wanted to give it a five...
I love using a slow cooker, particularly for soups, pulled pork and corned beef. I decided to try the 7 quart size for those and was really happy with it until the black stoneware cracked. My smaller crock pot has lasted 30 years, so I was disappointed to lose my newest one.
I love using a slow cooker, particularly for soups, pulled pork and corned beef. I decided to try the 7 quart size for those and was really happy with it until the black stoneware cracked. My smaller crock pot has lasted 30 years, so I was disappointed to lose my newest one.
I would recommend this to a friend!
Response from crock-pot.comBy Consumer Care, April 12, 2019
Thank you for contacting Crock-Pot! We are glad to hear you've been a Crock Pot customer for 30 years but on another note, we're sorry to hear that your new unit's stoneware cracked. Our Consumer Care specialist will reach out to you via email. Please respond directly to the email so we can this addressed. We are looking forward to hearing from you!
Written by a customer while visiting crock-pot.com
Posted by: terwick
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
Verified Purchase:Yes
Perfect replacement for my old crockpot and beautiful color
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
2
Unstable
on November 25, 2019
Posted by: Java Grandma
from Minneapolis, MN
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I recently purchased this crock pot for a family gathering. I've used this particular item once (but I have had many crock pot/slow cookers over the years). Upon preparing to use, I realized it only has 3 "legs," which makes it unstable. Rearranging my buffet took extra care as this crock pot is heavy when full, but cannot "slide" without risk of tipping. Who would design a product that's made to heat food (ie get HOT) with such an unstable footprint? It heated my food as expected, but I am quite disappointed in the design. Seems someone was not thinking.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, December 2, 2019
Thank you for taking the time to share your review. Your feedback is important to us, and it helps us to continuously improve our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday-Friday, 9am-6pm EST. You can also contact us through chat and email by visiting our website https://www.Crock-Pot.com. Our product specialists will be more than happy to help you.
Written by a customer while visiting crock-pot.com
Customer Rating
5
Great
on February 6, 2020
Posted by: MilMol
from California
Gender:Female
Length of ownership:1 month
This crock is great size, I always like to have a little extra capacity and this is plenty big. I love this crock and haven't had any problems.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
7 qt Stainless steel Crock Pot
on December 19, 2021
Posted by: Oome
from Wetumpka AL
Gender:Female
Frequency of use:Daily
Length of ownership:1 year or longer
I have this model and have used it for years. It's still going strong and I use it several times a week as a rule. I bought another one just like it and have had both going at one time which really made it very convenient for me. I did give one to a friend that didn't have one and she loves it. No bells and whistles....just off, low, high, and warm. PERFECT. While it's so easy to stick the crock and lid in the dishwasher for clean up, I do use the Crock Pot Bags most of the time which makes clean up a breeze. That way I can go to another food prep in no time. Highly recommend this Crock Pot for performance and durability.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
2
Cooks way too fast!
on November 20, 2024
Posted by: Curlygirl90
from Washington, pa
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] We’ve had ours for a little over a year now and I wish I had thought about it sooner, maybe I could’ve claimed warranty with it. It’s cooking everything extremely too fast. A 4lb beef roast on low is done in less than 4 hours. A lamb roast is done in 3 or less. The meat is therefore not cooked the best and is tougher. I guess it’s time to look for a different one.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, November 28, 2024
Hello
Thank you for taking your time to post this review.
We are sorry to hear that your Crock-Pot® Manual 7-Quart Slow Cooker is not working as intended. Please contact us directly for further assistance. You can reach us via via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
Crockpot Consumer Care
Thank you for taking your time to post this review.
We are sorry to hear that your Crock-Pot® Manual 7-Quart Slow Cooker is not working as intended. Please contact us directly for further assistance. You can reach us via via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
Crockpot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
1
Nothing slow about this cooker
on January 25, 2014
Posted by: Sportster9
from Seattle, WA
Gender:Male
Frequency of use:Monthly
Length of ownership:1 month
I have had problems with this crock pot since I bought it. I thought it was just me and that my recipes were just not working. It always overcooked everything. Pot roasts were overdone in half the time recommended, veggies disintegrated. I did not want to spend the money to replace it but I also can't afford to ruin food. My older model was so great and I was hoping to find reviews that would indicate that I just got a lemon with the newer model. But it confirms what I feared and I'll have to do some more research into other brands.
Pros: is easy to clean when the food gets burned on.
Cons: cooks way too hot
No, I would not recommend this to a friend.
Response from crock-pot.comBy Tori, Consumer Care, February 4, 2016
Thank you for your feedback as it is greatly appreciated. We are constantly working on improving our products and will forward your comments to our product team.
Written by a customer while visiting crock-pot.com
Posted by: UnkJ1
from Maui, Hawaii, USA
Gender:Male
Frequency of use:Weekly
Length of ownership:1 week
Verified Purchase:Yes
We went for the 7 qt. if I'm going to cook I want to make a lot of good food. We're so glad to have purchased this product. First thing I did was to heat water on "low setting" and learn the temps than I shut it off, let it cool down, then went to the "high setting." Last week I cooked a 6 lb. beef pot roast, carrots, potatoes, etc. following the enclosed suggestions. Ran it for 5-6 hours...came out awesome and soooo tender. Got 5-stars for that.
New Years Eve, we did a 13 lb. turkey. I took the skin off, carved the breast off, separated the sections and laid it in the pot with all the seasons....was awesome...parts fell from the bones....another 5-stars. Best thing I bought for the kitchen and me!
New Years Eve, we did a 13 lb. turkey. I took the skin off, carved the breast off, separated the sections and laid it in the pot with all the seasons....was awesome...parts fell from the bones....another 5-stars. Best thing I bought for the kitchen and me!
Pros: well built the pot is so solid and holds the heat, oval shape takes less space, cooker and server all in one
Cons: husband now the cook!, i do wish the cord was longer.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com