Customer reviews from crock-pot.com
Crock-Pot - 7-Quart Oval Manual Slow Cooker
Average customer rating
3.9
(272 Reviews)
Rating breakdown 272 reviews
5 Stars
157
4 Stars
34
3 Stars
16
2 Stars
22
1 Star
43
50%of customers recommend this product.
(
74 out of
148)
Customer Reviews for Crock-Pot - 7-Quart Oval Manual Slow Cooker
Customer Rating
1
Be warned -Unsafe
on January 17, 2023
Posted by: Kodypf
from South Carolina
Gender:Female
Length of ownership:1 week
Purchased this 7 quart manual crockpot and was so surprised that the heavy oval crockpot has only three short feet on the underside of this unit. The photos of this crockpot is deceiving because it shows two short feet on the front side but the back has only one! The unit is quite heavy when empty and the unit wobbled from upper left and upper right when empty, can you imagine what will happen when you add 7 quarts of ingredients that will be very hot with liquid and this crockpot wobbles and spills out on your counter? This construction flaw is extremely dangerous for anyone that will be using this crockpot during stirring and serving at your table. Be very careful, cautious and think twice about purchasing this very unsteady crockpot. I’m returning mine because it’s NOT SAFE! I’ve had numerous Crockpots but this one has very poor safety issues. Beware before you buy this one.
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPot, Consumer Care , February 14, 2023
Hello!
We thank you for taking your time to post this review.
Here at CrockPot, we make our products with the highest quality materials and we take the safety measures very seriously. We apologize for any inconvenience you encountered with our unit.
Should you have any more questions or queries, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
CrockPot® Consumer Care
We thank you for taking your time to post this review.
Here at CrockPot, we make our products with the highest quality materials and we take the safety measures very seriously. We apologize for any inconvenience you encountered with our unit.
Should you have any more questions or queries, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
CrockPot® Consumer Care
Written by a customer while visiting crock-pot.com
Posted by: rogers
from Charlotte, NC, United States
Frequency of use:Daily
Length of ownership:1 week
Verified Purchase:Yes
We are using this at work. We are enjoying soups & stews this winter.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
My lid spontaneously shattered
on March 15, 2016
Posted by: Sgallagh
from Berthoud, CO, United States
Gender:Female
Length of ownership:1 month
had been using this slow cooker successfully for about a year and today the lid shattered after about 4 hours on power high with a roast and a bunch of liquid inside. I have no idea what happened to cause the entire lid to shatter. Sadly dinner is ruined and I'm disappointed in the Crock-Pot brand to say the least. I have a 20+ year old one that is smaller that has a much more sturdy glass lid. When I bought the new one I was wary of the cheap feeling of the lid and now I know that they're not built to last like they once were. It's safe to say my next slow cooker will not be another one of these. Steer clear, in my opinion!
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com
Customer Rating
4
What happened?
on June 15, 2016
Posted by: Ginabug
from Texas, United States
Frequency of use:Monthly
Length of ownership:1 month
I bought this and I loved it. One day my husband made a absolutely delicious pork roast with vegetables and then all of a sudden the glass lid shattered. I don't know what happened. Was it left on too long? Our meal was ruined! It seems there's not an option to buy a replacement lid for this 7 quart crockpot.
I would recommend this to a friend!
Response from crock-pot.comBy Gregory, Consumer Care, June 20, 2016
Thank you for taking the time to share your experience with us. We apologize your lid shattered. Sudden temperature change can cause this. We definitely will be happy to assist you with this. Please visit the link below to contact us so that we can help.
https://www.crock-pot.com/contactus?cid=contact-us
https://www.crock-pot.com/contactus?cid=contact-us
Written by a customer while visiting crock-pot.com
Customer Rating
4
Nice pot
on October 13, 2016
Posted by: Crockpots
from Nevada, United States
Length of ownership:1 week
I just bought this and there's just one problem. It needs four legs. It only has three, which makes it a bit unstable. Otherwise it's a good product.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
3
Have loved this slow cooker until lid cracked
on October 22, 2017
Posted by: TomP
from Glen Ellyn, IL, United States
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
I've had this crock for about a year. Use it about every other week. It's been great. That is until I'm making stuffed chicken thighs like I've made 2 other times. I go to life the lid and it shatters. Ruined the meal and now I'm crockless.
Response from crock-pot.comBy Gregory, Consumer Care, October 25, 2017
We definitely can assist you with this. We apologize for the inconvenience. Please contact us using the link below. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. You will need to click the Live Chat icon. Thank you for reaching out.
https://www.crock-pot.com/contactus?cid=contact-us
https://www.crock-pot.com/contactus?cid=contact-us
Written by a customer while visiting crock-pot.com
Customer Rating
5
Just what you need!
on April 9, 2018
Posted by: ForrestCokely
from Los Alamitos, CA, USA
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
[This review was collected as part of a promotion.] I loaned out my last Crockpot and it never came back home. My friend bought me this as a replacement. It is fantastic.
I have had slow cookers on and off my whole life and I never really noticed the brand, but this Crockpot is great, well made, does what it is supposed to do and very reasonably priced.
Once you get over the hurdle of making a spot on the counter for it, you will be hooked.
Best is get a roast, chicken, whatever is on sale, cook it in the Crockpot
and then enjoy the leftovers the next day. Save all the bones, 'parts' and leftovers and make soup. Store and savor while you eat better food and save lots of money.
I have had slow cookers on and off my whole life and I never really noticed the brand, but this Crockpot is great, well made, does what it is supposed to do and very reasonably priced.
Once you get over the hurdle of making a spot on the counter for it, you will be hooked.
Best is get a roast, chicken, whatever is on sale, cook it in the Crockpot
and then enjoy the leftovers the next day. Save all the bones, 'parts' and leftovers and make soup. Store and savor while you eat better food and save lots of money.
I would recommend this to a friend!
Response from crock-pot.comBy Gregory , Consumer Care, April 13, 2018
Thank you for going over the many benefits of our slow cookers. We are glad you enjoy the Crock-Pot® 7-Quart Manual Slow Cooker.
Written by a customer while visiting crock-pot.com
Customer Rating
4
Electrical problem
on January 29, 2019
Posted by: Al42
from Lexington, KY
Gender:Male
Frequency of use:Weekly
Length of ownership:3 months
System worked great. Loved it (Have another and like it to. Problem is the electrical cord strain relief makes for a 90 degree bend. Last night I got a spark- the insulation had brokemn and the wires shorted.
My Hamilton Beach unit has a strain relief that turns the cord 90 degrees inside so there isn't that flexing of the cord.
My Hamilton Beach unit has a strain relief that turns the cord 90 degrees inside so there isn't that flexing of the cord.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com