Customer reviews from crock-pot.com
Crock-Pot - 7-Quart Oval Manual Slow Cooker
Average customer rating
3.9
(272 Reviews)
Rating breakdown 272 reviews
5 Stars
157
4 Stars
34
3 Stars
16
2 Stars
22
1 Star
43
50%of customers recommend this product.
(
74 out of
148)
Customer Reviews for Crock-Pot - 7-Quart Oval Manual Slow Cooker
Customer Rating
1
What happened to my favorite appliance?
on February 18, 2020
Posted by: JanieCarrol
from Albuquerque
Gender:Female
Frequency of use:Weekly
Length of ownership:1 year or longer
I have had only 2 crockpots for about 40 years. YES, YES that many years and have LOVED, LOVED IT! Great meals I could always count on. Recently the 6 qt. Oval stoneware bowl cracked. So wanting and needing a new one I went shopping and looked for a new one. In reading reviews, many said it cooked too hot, but some didn't seem to have a problem. And because I loved it so much I decided to take a chance! The NEGATIVE REVIEWS WERE RIGHT.
So sad , but you screwed up a great product. I guess in the name of more money. It wrecked a great meal my INSTANT POT COOKED PERFECTLY. BUT I WANTED A CROCKPOT! This is one very unhappy ex-customer!
So sad , but you screwed up a great product. I guess in the name of more money. It wrecked a great meal my INSTANT POT COOKED PERFECTLY. BUT I WANTED A CROCKPOT! This is one very unhappy ex-customer!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care, February 25, 2020
We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Crock-Pot as we have been manufacturing high-quality products for decades and we expect them not just to last but to be a reliable kitchen appliance. Please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link.
Written by a customer while visiting crock-pot.com
Customer Rating
3
not a good base, why only 3 feet, should be 4.
on March 19, 2016
Posted by: dakota 91
from Okanogan, WA, United States
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
purchased one week ago, set on the counter and it rocks not in a good way should have been designed with 4 base feet not 3. rename as the rock pot, it is not like any of the others I have purchased. As far as we are concerned not your best design.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, March 22, 2016
Thank you for your feedback as it is greatly appreciated. Three feet is the most stable design you can have.
Written by a customer while visiting crock-pot.com
Posted by: margaret51
from Dover, Delaware, United States
Gender:Female
Frequency of use:Weekly
Length of ownership:1 year or longer
Verified Purchase:Yes
i have had my crock for years and when the bowl cracked i went on line and bought a new one. I love it use it all the time
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: Christekim
from Oakland, CA, United States
Frequency of use:Daily
Length of ownership:1 week
Verified Purchase:Yes
I have very little time to cook and almost no cooking skills. This product has been a life saver. It's easy and creates meals that we can eat for several days.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
on February 23, 2019
Posted by: Crazee
from D.H.S. Calif
Gender:Female
Frequency of use:Monthly
Length of ownership:6 months
i bought it, but, as of yet have not used it
i think it is beautiful
i think it is beautiful
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: BitsandBridles
Gender:Female
Length of ownership:1 week
Verified Purchase:Yes
Took a little while to get it but works great also would be nice if they have a number to call
Written by a customer while visiting crock-pot.com
Customer Rating
5
Looks good
on May 5, 2019
Posted by: Rose7766
from McMillan,mi
Frequency of use:Daily
Length of ownership:1 week
[This review was collected as part of a promotion.] Does its job and cooked great.Love the price. Had a great meal the family loves it.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Great value.
on February 20, 2020
Posted by: root
from arizona
Gender:Male
Frequency of use:Daily
Length of ownership:3 months
Have had this for 6 years and am going to buy another one. Those that complain about the lid melting in an oven must not have read the manual., it says lid is NOT OVEN safe. Arizona gets hot in the summer , who wants to put a roast in the oven, not me. With both working put your meal in the crock and set it and forget it. The meal is done when you get home. I love it
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com