Customer reviews from crock-pot.com
Crock-Pot - 7-Quart Oval Manual Slow Cooker - Stainless Steel
Average customer rating
3.9
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
172
4 Stars
39
3 Stars
18
2 Stars
23
1 Star
45
50%of customers recommend this product.
(
74 out of
149)
Customer Reviews for Crock-Pot - 7-Quart Oval Manual Slow Cooker - Stainless Steel
Customer Rating
1
Worked well for while!
on February 9, 2026
Posted by: BobGobbler
from Dallas, Texas
Gender:Female
Frequency of use:Monthly
Length of ownership:1 month
model SCV700-B2 worked well for about a year, then a couple metal parts came loose inside, and clanging around. the glass lid plastic handle would never tighten properly
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, February 11, 2026
Hello,
Thank you for taking the time to share your experience. We’re very sorry to hear that your cooker began having issues after a couple of years, especially with the rattling parts and the lid handle coming loose. We understand how frustrating that must have been. We’d love the opportunity to learn more about your experience and see if there’s anything we can do to help. Please reach out to us via https://www.crock-pot.com/support/contact-us or through Live Chat stating your complaint so we can help you further. We’re available Mon.-Fri. 9am – 8pm Eastern Time.
Thank you!
Crock-Pot Consumer Care
Thank you for taking the time to share your experience. We’re very sorry to hear that your cooker began having issues after a couple of years, especially with the rattling parts and the lid handle coming loose. We understand how frustrating that must have been. We’d love the opportunity to learn more about your experience and see if there’s anything we can do to help. Please reach out to us via https://www.crock-pot.com/support/contact-us or through Live Chat stating your complaint so we can help you further. We’re available Mon.-Fri. 9am – 8pm Eastern Time.
Thank you!
Crock-Pot Consumer Care
Written by a customer while visiting crock-pot.com
