Customer reviews from crock-pot.com
Crock-Pot - 7-Quart Oval Manual Slow Cooker - Stainless Steel
Average customer rating
3.9 out of 5
3.9
(300 Reviews)
Open Ratings Snapshot
Rating breakdown 300 reviews
5 Stars
172
4 Stars
39
3 Stars
19
2 Stars
24
1 Star
46
50%of customers recommend this product. 
(
74 out of 149
)
Best Buy Privacy Policy
Customer Reviews for Crock-Pot - 7-Quart Oval Manual Slow Cooker - Stainless Steel
Customer Rating
3 out of 5
3
Settings are Hot, Hotter, and Surface of the Sun
on January 29, 2013
Posted by: GSPMom
from Spokane, WA, USA
Gender:Female
Frequency of use:Monthly
Length of ownership:1 month
I have cooked regularly with crock pots each fall and winter since college, and have a vintage 4 quart that has been my staple for years. However, the smaller pot does not usually make enough to have much of any leftovers in our house, nor enough to share dinner with friends. I received this model for Christmas and enjoyed using it for the season last year... that is until it overheated and melted the formica countertop in my kitchen. We discovered early on that we could not leave it on while away from the house or overnight, which defeated the purpose for many of my recipes. Also, on several occasions just touching the exterior of the pot resulted in unfriendly burns. I wish the temperature control was designed better, but as it stands, I will have to replace this with something else as I am afraid to use this pot and create a fire hazard.
Pros: easy care, affordable
Cons: safety hazard
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com
Customer Rating
3 out of 5
3
Okay Crockpot
on January 15, 2013
Posted by: mom302one
I got online today to find a new crockpot insert because after 3 years the insert in this crockpot has a huge crack in it. I am not sure how this has happened?! I would have expected a few more years use out of this one. I was planning to just buy another insert for this model but after reading other reviews about how the machine cooks to hot I realized I too have the same problem. The other day I put a whole chicken in the crockpot at 1:00pm and around 5:30 pm i checked it and it was overcooked! The recipe said 7 to 8 hours on low and mine cooked in half the time. Fast cooking time is fine and all but this defeats the purpose of low and slow with the crockpot. I want to be able to assemble something in the morning leave it and have it ready for dinner. I will be buying a different model!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-PotConsumer Care TeamMay 9, 2019
Thank you so much for your review. We’re sorry to hear about what happened to your stoneware and also that the Crock-Pot is cooking your food really fast. On your slow cooker, both high and low stabilize at the same temperature (209°F); it is just a matter of how long it takes to reach the simmer point. On high, it takes approximately 3-4 hours, whereas on low, it takes approximately 7-8 hours to reach the simmer point. Once food reaches the simmer point, total cook time is dependent on cut and weight of meat to reach the point of maximum flavor and texture potential. Most dishes can be prepared on either high or low. This is uniform across all of our current models. On the warm setting, your slow cooker will be between 165-175°F. Please remember that these are all approximate temperatures and they can vary depending on what you are cooking. The unit can also boil on high and low. We do recommend that you always fill your slow cooker 1/2 - 3/4 of the way full, including at least one cup of liquid or sauce. You may have to adjust your cook times accordingly, especially if you are using older slow cooker recipes, or adapting regular recipes for slow cooker use. This will prevent the food from drying out and burning. Have a nice day! If you still need assistance, please call us at our toll free number 1-800-323-9519. For your convenience we are available 9:00 am to 6:00 pm Mon - Fri, EST. We look forward to assisting you. You can also reach us through email or by clicking on live chat by clicking on the link below.

https://www.crock-pot.com/customerservicecontact?cid=contactus
Written by a customer while visiting crock-pot.com
Customer Rating
1 out of 5
1
Crock-pot lid shattered on first use
on January 10, 2013
Posted by: PamiSu392
from Columbus, Ohio 43228
Gender:Female
Length of ownership:1 week
I received this Crock-pot as a gift for Christmas. The very first time I used it, I tried to slow cook a whole chicken on low to make chicken and noodles. When I came home from work, the lid had completely shattered into a million tiny pieces into my chicken. Not only did I have nothing else prepared for dinner but now I have a useless crock-pot.
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com
Customer Rating
4 out of 5
4
I love this crockpot
on January 5, 2013
Posted by: jam7571
from davison,mi
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I got this crockpot for Christmas. It is model number 700. It does a great job for my large family. The first thing i cook in it was barbque spare ribs and they turned out great. I had it on low for about 9 hours. Im glad that it stayed hot to cause I knew that it was cooked all the way. Im so glad that I got this for Christmas.
Pros: great for large family, stays hot
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5 out of 5
5
Simply works well
on January 5, 2013
Posted by: jamcarp
Frequency of use:Daily
Length of ownership:1 month
Love this crockpot, but I broke my stoneware twice (don't put it on high heat when warming up something dry, like burritos wrapped in tinfoil - gets too hot and cracks). Both the main pro and con about this machine is that it gets very hot. Pro - you can cook food more quickly than most other slow cookers. Con - you can break the stoneware (see above) and scorch your food if you don't watch it closely.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5 out of 5
5
What a great cook I've become!
on January 4, 2013
Posted by: UnkJ1
from Maui, Hawaii, USA
Gender:Male
Frequency of use:Weekly
Length of ownership:1 week
Verified Purchase:Yes
We went for the 7 qt. if I'm going to cook I want to make a lot of good food. We're so glad to have purchased this product. First thing I did was to heat water on "low setting" and learn the temps than I shut it off, let it cool down, then went to the "high setting." Last week I cooked a 6 lb. beef pot roast, carrots, potatoes, etc. following the enclosed suggestions. Ran it for 5-6 hours...came out awesome and soooo tender. Got 5-stars for that.
New Years Eve, we did a 13 lb. turkey. I took the skin off, carved the breast off, separated the sections and laid it in the pot with all the seasons....was awesome...parts fell from the bones....another 5-stars. Best thing I bought for the kitchen and me!
Pros: well built the pot is so solid and holds the heat, oval shape takes less space, cooker and server all in one
Cons: husband now the cook!, i do wish the cord was longer.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5 out of 5
5
Product is as advertised; high quality appliance
on December 26, 2012
Posted by: Hylunder
Verified Purchase:Yes
Money well spent. The CrockPot was a Christmas gift; my wife loves it.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5 out of 5
5
Just the size I needed.
on December 21, 2012
Posted by: Tulicook
from Tularosa, NM
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
Verified Purchase:Yes
Already have a 4 qt. which I use for most ordinary meals, and needed a larger one for soups, cooking turkey carcasses and ham bones, etc.
This 7 qt. is just right for those larger recipes that simply will not fit in the 4 qt.
Very satisfied with purchase.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
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