Customer reviews from crock-pot.com
Crock-Pot - 7-Quart Oval Manual Slow Cooker
Average customer rating
3.9
(272 Reviews)
Rating breakdown 272 reviews
5 Stars
157
4 Stars
34
3 Stars
16
2 Stars
22
1 Star
43
50%of customers recommend this product.
(
74 out of
148)
Customer Reviews for Crock-Pot - 7-Quart Oval Manual Slow Cooker
Customer Rating
5
Great product
on March 22, 2024
Posted by: thesehzleyes
[This review was collected as part of a promotion.] I love crock pot brand slow cookers. I’ve had 3 now and they always work great. Easy to use and last forever. This 7 quart size is large enough for me to make dinner for my husband and myself and have plenty of leftovers for the week! I love that I can throw the stoneware into the oven if needed.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use and clean — one pot wonder!
on March 26, 2024
Posted by: papaya
[This review was collected as part of a promotion.] This crock-pot is super easy to use and even easier to clean. I was able to cook a meal for 4-5 individuals + leftovers. I do recommend using already boiling broth due to the slow cook nature of a crockpot (which helped speed things a long by at least 45-60 mins of the overall cooking process). Once things are boiling, the crockpot can keep simmering your food for the soft buttery meat we’re all aiming for!
Written by a customer while visiting influenster.com
Customer Rating
5
Great product
on March 26, 2024
Posted by: rogerioa
[This review was collected as part of a promotion.] Good product totally recommend it!!! Very easy to use, looks amazing, cooks perfectly, really nice, I wish I had this before, totally recommend
Written by a customer while visiting influenster.com
Customer Rating
3
Okay
on March 26, 2024
Posted by: ashhhclark
[This review was collected as part of a promotion.] It was just okay. I have this same brand that is digital + much better prefer the digital version but if it's not in the affordable price range, it works as intended.
Response from influenster.comBy Customer Care, March 29, 2024
Hello!
Thank you for submitting you review.
We are sorry to hear the manual design does not suit you. We are looking for a simple, easy to use design and are looking into new solutions.
Simultaneously, it is great to hear you enjoy the design of our digital CrockPots.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you!
Crockpot Consumer Care
Thank you for submitting you review.
We are sorry to hear the manual design does not suit you. We are looking for a simple, easy to use design and are looking into new solutions.
Simultaneously, it is great to hear you enjoy the design of our digital CrockPots.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you!
Crockpot Consumer Care
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on April 11, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Very durable. Great size for the counter. Keeps food nice and hot or warm as described. Cooks great and absolutely very easy to clean. I have no complaints.
Written by a customer while visiting influenster.com
Customer Rating
2
Outside is way to hot,
on June 20, 2024
Posted by: SMk46
The outside of this crockpot gets so hot to touch it could be dangerous. I liked to use my old one in the summer to keep the kitchen cool, you may as well cook on the stove from the heat this one produces. Sorry I bought it.
Response from crock-pot.comBy Customer Care, June 21, 2024
Hello!
Thank you for sharing your concerns about your new crockpot SCV700-S-BR. We apologize for the inconvenience you've experienced with the exterior becoming excessively hot.
In order for us to properly assist you with this matter, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you, and please stay safe!
CrockPot Team
Thank you for sharing your concerns about your new crockpot SCV700-S-BR. We apologize for the inconvenience you've experienced with the exterior becoming excessively hot.
In order for us to properly assist you with this matter, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you, and please stay safe!
CrockPot Team
Written by a customer while visiting crock-pot.com
Customer Rating
3
Need to fix design
on June 29, 2024
Posted by: LJ77
from Fargo, ND
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I want to love it, but instead I'll say that I like it. This rating is particularly due to a design flaw that, if fixed, will propel it up to really like and maybe even love. The curve of the rim of the black ceramic pot allows drips that fall onto it to travel from top of the rim to bottom and then in between the black pot and the heating unit. From there they run down the inside of the heating unit until they reach its bottom where they blacken from the heat and cause more cleanup. Simply using a ladle for soup while the black pot is still in the heating unit results in this if any drops touch the rim of the black pot. Whoosh, they go right around the rim and in between the hot heating unit and the black pot and start to sizzle and burn. Looking at the two vessels together one would think the black pot's rim would prevent this due to a slight overhang, but it doesn't. I'm really careful, and it still happens. The inside of the heating unit is not as easy to clean as the black pot, and I'm quite tired of cleaning it. The inside of the heating unit stains easily too.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, July 1, 2024
Hello!
Thank you for sharing your feedback with us. We truly appreciate your detailed insights into your experience with our product.
We apologize for the inconvenience caused by the design flaw you have described regarding the rim of the stoneware and its interaction with the heating unit.
Your feedback is invaluable to us. If there is anything specific you would like to share about your experience or any suggestions you have for improvement, please feel free to let us know. We're always looking for ways to enhance our products and better address the needs of our customers.
You can reach out to us via https://www.crockpot.com/support/contact-us or through LiveChat. We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time.
Thank you.
CrockPot® Consumer Care
Thank you for sharing your feedback with us. We truly appreciate your detailed insights into your experience with our product.
We apologize for the inconvenience caused by the design flaw you have described regarding the rim of the stoneware and its interaction with the heating unit.
Your feedback is invaluable to us. If there is anything specific you would like to share about your experience or any suggestions you have for improvement, please feel free to let us know. We're always looking for ways to enhance our products and better address the needs of our customers.
You can reach out to us via https://www.crockpot.com/support/contact-us or through LiveChat. We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time.
Thank you.
CrockPot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
1
Cheap and unstable
on September 7, 2024
Posted by: BlindMomma
from Wisconsin
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I've owned and loved Crock Pot brand my entire life. I bought this one as it appeared similar to one I had that was old. The crock doesn't fit well in the base, it shifts around. The base has only 3 little rubber feet, not 4, and it does not sit stable on the counter. It rocks while stirring, and nearly tips on it's side. The base itself is also not resistant at all. I can push in the sides with no effort at all. Cheap, not durable, unstable, unsafe. Very disappointed.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, September 10, 2024
Hello!
Thank you for taking the time to submit a review. We are truly sorry to hear about the issues you have encountered with your new Crock-Pot. This is certainly not the experience we want you to have.
Please contact us directly so that we can assist you further. You can reach out to us directly via https://www.crockpot.com/support/contact-us or through LiveChat. We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time.
We will be glad to help you.
Thank you!
CrockPot Consumer Care.
Thank you for taking the time to submit a review. We are truly sorry to hear about the issues you have encountered with your new Crock-Pot. This is certainly not the experience we want you to have.
Please contact us directly so that we can assist you further. You can reach out to us directly via https://www.crockpot.com/support/contact-us or through LiveChat. We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time.
We will be glad to help you.
Thank you!
CrockPot Consumer Care.
Written by a customer while visiting crock-pot.com