Customer reviews from crock-pot.com
Crock-Pot - 7-Quart Oval Manual Slow Cooker - Stainless Steel
Average customer rating
3.9
(300 Reviews)
Rating breakdown 300 reviews
5 Stars
172
4 Stars
39
3 Stars
19
2 Stars
24
1 Star
46
50%of customers recommend this product.
(
74 out of
149)
Customer Reviews for Crock-Pot - 7-Quart Oval Manual Slow Cooker - Stainless Steel
Customer Rating
1
Cooking Temperature Too High
on October 28, 2016
Posted by: Love to slow cook
from CC, NV
Gender:Female
Frequency of use:Monthly
Length of ownership:1 month
[This review was collected as part of a promotion.] I received this as a Christmas gift a couple of years ago and have been trying to get it to work correctly ever since. When cooking on low temperature, the contents begin to boil and the lid starts jumping after just a few short hours. Have been unable to put anything in to cook and leave it until I return home from work - which is the whole point of slow cooking - otherwise it is overcooked and sometimes burned. I have used Crock-Pots for over 40 years and never had a problem before. Finally gave up and donated it. Will be looking for another replacement for my old 6 qt. which still works after 18+ years, but the crock insert has gotten chipped. Otherwise, I wouldn't be replacing it.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Tori, Consumer Care, October 31, 2016
Thank you so much for providing your helpful review. Please note that our newer slow cookers do cook at higher temperatures than older models. The slow cooker can also boil on high and low. We do recommend that you always fill your slow cooker at least 2/3 - 3/4 of the way full, including at least one cup of liquid or sauce. You may have to adjust your cook times accordingly, especially if you are using older slow-cooker recipes, or adapting regular recipes for slow cooker use. This will prevent the food from drying out and burning.
Written by a customer while visiting crock-pot.com
Customer Rating
4
Nice pot
on October 13, 2016
Posted by: Crockpots
from Nevada, United States
Length of ownership:1 week
I just bought this and there's just one problem. It needs four legs. It only has three, which makes it a bit unstable. Otherwise it's a good product.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Good product for the price
on August 13, 2016
Posted by: CaptKirk67
from Columbus, OH, United States
Gender:Male
Frequency of use:Monthly
Length of ownership:1 month
Need to replace stoneware that got cracked and broke
I would recommend this to a friend!
Response from crock-pot.comBy Gregory, Consumer Care, August 16, 2016
Thank you for providing your feedback as we greatly appreciate it. The replacement stoneware number 130004-000-000 is compatible with the SCV700 slow cooker. You may follow the link below to purchase:
http://www.crock-pot.com/parts/replacement-stoneware---crock-pot-7-quart-oval-slow-cooker---red/130004-000-000.html#q=130004-000-000+&start=1
http://www.crock-pot.com/parts/replacement-stoneware---crock-pot-7-quart-oval-slow-cooker---red/130004-000-000.html#q=130004-000-000+&start=1
Written by a customer while visiting crock-pot.com
Posted by: margaret51
from Dover, Delaware, United States
Gender:Female
Frequency of use:Weekly
Length of ownership:1 year or longer
Verified Purchase:Yes
i have had my crock for years and when the bowl cracked i went on line and bought a new one. I love it use it all the time
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: evcc
from Riverton, UT, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 month
Verified Purchase:Yes
I bought two, since I couldn't find just a lid and I use my 7 qt all the time and I planned to give the second as a gift. When I opened the first one, the lid fell out and shattered when it hit my tile floor. So disappointed that it was not packaged more carefully. Other than that, I really like the crock pot
I would recommend this to a friend!
Response from crock-pot.comBy Gregory, Consumer Care, July 26, 2016
Thank you for taking the time to review one of our products as we appreciate all of the concerns our consumers bring to our attention. We have replacement lids in stock at Crock-Pot™ customer service. The SCV700 slow cooker uses the lid number 129967-000-000. Please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Posted by: joe_dirt
from Phoenix, AZ
Gender:Male
Frequency of use:Monthly
Length of ownership:3 months
Verified Purchase:Yes
I bought this one because I damaged the one that I was using identical to this one that I have had for the last five years or better that I loved....
Written by a customer while visiting crock-pot.com
Customer Rating
5
How do I get a replacement
on July 7, 2016
Posted by: Rikki
from Buffalo Prairie, IL, United States
Gender:Female
Frequency of use:Weekly
Length of ownership:1 month
I bought this some time ago. I love it! Unfortunately my daughter dropped the stone ware after washing (so happy it's removable to wash) and it broke. Sad face. I would love to get a replacement because we use it so much. How can I? Thanks!
I would recommend this to a friend!
Response from crock-pot.comBy Gregory, Consumer Care, July 11, 2016
The stoneware number 130004-000-000 is compatible with your unit. We have it in stock at Crock-Pot™ customer service. Please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Customer Rating
1
It blew up or something!
on June 23, 2016
Posted by: Monica R
from Johnstown, PA, United States
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I plugged it in so I could make my family dinner and it sparked and blew out the entire plug area, I had to go downstairs to the breaker box and flip the switch back over. It left a smokish looking stain on the bottom and on my counter. The cord area is ruined and damaged.
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com