Customer reviews from crock-pot.com
Crock-Pot 7-Quart Oval Manual Slow Cooker
Average customer rating
3.9
(249 Reviews)
Rating breakdown 249 reviews
5 Stars
143
4 Stars
32
3 Stars
14
2 Stars
22
1 Star
38
49%of customers recommend this product.
(
65 out of
134)
Customer Reviews for Crock-Pot 7-Quart Oval Manual Slow Cooker
Customer Rating
5
Great product
on March 26, 2024
Posted by: rogerioa
[This review was collected as part of a promotion.] Good product totally recommend it!!! Very easy to use, looks amazing, cooks perfectly, really nice, I wish I had this before, totally recommend
Written by a customer while visiting influenster.com
Customer Rating
3
Okay
on March 26, 2024
Posted by: ashhhclark
[This review was collected as part of a promotion.] It was just okay. I have this same brand that is digital + much better prefer the digital version but if it's not in the affordable price range, it works as intended.
Response from influenster.comBy Customer Care, March 29, 2024
Hello!
Thank you for submitting you review.
We are sorry to hear the manual design does not suit you. We are looking for a simple, easy to use design and are looking into new solutions.
Simultaneously, it is great to hear you enjoy the design of our digital CrockPots.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you!
Crockpot Consumer Care
Thank you for submitting you review.
We are sorry to hear the manual design does not suit you. We are looking for a simple, easy to use design and are looking into new solutions.
Simultaneously, it is great to hear you enjoy the design of our digital CrockPots.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you!
Crockpot Consumer Care
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on April 11, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Very durable. Great size for the counter. Keeps food nice and hot or warm as described. Cooks great and absolutely very easy to clean. I have no complaints.
Written by a customer while visiting influenster.com
Customer Rating
2
Outside is way to hot,
on June 20, 2024
Posted by: SMk46
The outside of this crockpot gets so hot to touch it could be dangerous. I liked to use my old one in the summer to keep the kitchen cool, you may as well cook on the stove from the heat this one produces. Sorry I bought it.
Response from crock-pot.comBy Customer Care, June 21, 2024
Hello!
Thank you for sharing your concerns about your new crockpot SCV700-S-BR. We apologize for the inconvenience you've experienced with the exterior becoming excessively hot.
In order for us to properly assist you with this matter, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you, and please stay safe!
CrockPot Team
Thank you for sharing your concerns about your new crockpot SCV700-S-BR. We apologize for the inconvenience you've experienced with the exterior becoming excessively hot.
In order for us to properly assist you with this matter, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you, and please stay safe!
CrockPot Team
Written by a customer while visiting crock-pot.com
Customer Rating
3
Need to fix design
on June 29, 2024
Posted by: LJ77
from Fargo, ND
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I want to love it, but instead I'll say that I like it. This rating is particularly due to a design flaw that, if fixed, will propel it up to really like and maybe even love. The curve of the rim of the black ceramic pot allows drips that fall onto it to travel from top of the rim to bottom and then in between the black pot and the heating unit. From there they run down the inside of the heating unit until they reach its bottom where they blacken from the heat and cause more cleanup. Simply using a ladle for soup while the black pot is still in the heating unit results in this if any drops touch the rim of the black pot. Whoosh, they go right around the rim and in between the hot heating unit and the black pot and start to sizzle and burn. Looking at the two vessels together one would think the black pot's rim would prevent this due to a slight overhang, but it doesn't. I'm really careful, and it still happens. The inside of the heating unit is not as easy to clean as the black pot, and I'm quite tired of cleaning it. The inside of the heating unit stains easily too.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, July 1, 2024
Hello!
Thank you for sharing your feedback with us. We truly appreciate your detailed insights into your experience with our product.
We apologize for the inconvenience caused by the design flaw you have described regarding the rim of the stoneware and its interaction with the heating unit.
Your feedback is invaluable to us. If there is anything specific you would like to share about your experience or any suggestions you have for improvement, please feel free to let us know. We're always looking for ways to enhance our products and better address the needs of our customers.
You can reach out to us via https://www.crockpot.com/support/contact-us or through LiveChat. We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time.
Thank you.
CrockPot® Consumer Care
Thank you for sharing your feedback with us. We truly appreciate your detailed insights into your experience with our product.
We apologize for the inconvenience caused by the design flaw you have described regarding the rim of the stoneware and its interaction with the heating unit.
Your feedback is invaluable to us. If there is anything specific you would like to share about your experience or any suggestions you have for improvement, please feel free to let us know. We're always looking for ways to enhance our products and better address the needs of our customers.
You can reach out to us via https://www.crockpot.com/support/contact-us or through LiveChat. We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time.
Thank you.
CrockPot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
1
Do not buy this product
on September 8, 2024
Posted by: Lizdb
Length of ownership:1 week
I received this item as a gift for our wedding. This is only the second time that I used it and the entire porcelain basin completely exploded. The whole bottom came out of it. It was on low for only about 2 hours when it exploded. Thank god I was home.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, September 12, 2024
Hello!
Thank you for taking the time to submit a review. We are truly sorry to hear about your experience and we apologize for any inconvenience this may have caused. We understand your concern. This is is certainly not the experience we want you to have.
Please contact us directly so that we can assist you further. You can reach out to us directly via via https://www.crockpot.com/support/contact-us or through LiveChat.
We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time.
We are happy to help
Thank you!
CrockPot Consumer Care
Thank you for taking the time to submit a review. We are truly sorry to hear about your experience and we apologize for any inconvenience this may have caused. We understand your concern. This is is certainly not the experience we want you to have.
Please contact us directly so that we can assist you further. You can reach out to us directly via via https://www.crockpot.com/support/contact-us or through LiveChat.
We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time.
We are happy to help
Thank you!
CrockPot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
1
Only holds 5 1/2 quarts!!!!
on September 28, 2024
Posted by: coolalchick
from Iuka, MS
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I purchased this Crock-Pot because I have a six quart one and I wanted something a little bit bigger. When I opened it up and poured the liquid in it it only held five and a half quarts! This is false advertising how in the world am I supposed to fit seven quarts into something that only holds five and a half quarts? Do not buy!!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, October 7, 2024
Hello!
Thank you for taking the time to share your experience with us.
We are sorry to hear about the issue. We apologize for any inconvenience this has caused and are committed to resolving this for you.
In order for us to properly assist you with this matter, please reach out to us via
https://www.crock-pot.com/support/contact-us
or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
CrockPot Team
Thank you for taking the time to share your experience with us.
We are sorry to hear about the issue. We apologize for any inconvenience this has caused and are committed to resolving this for you.
In order for us to properly assist you with this matter, please reach out to us via
https://www.crock-pot.com/support/contact-us
or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
CrockPot Team
Written by a customer while visiting crock-pot.com
Customer Rating
1
Too tippy!
on November 3, 2024
Posted by: nobody1911
This has three feet on the bottom, where it should have four. Because of that, it is very tippy. It'll easily tip to either side in the rear.
Response from crock-pot.comBy Customer Care, November 18, 2024
Hello, thank you for leaving the review on our Crock-Pot® Manual 7-Quart Slow Cooker. We're really sorry that it didn't fully meet your expectations on this occasion. We are happy to assist in resolving all issues with any of our products. If you require further assistance, don't hesitate to get in touch with us directly.
Thank you!
Thank you!
Written by a customer while visiting crock-pot.com