Customer reviews from crock-pot.com
Crock-Pot - 7-Quart Oval Manual Slow Cooker - Stainless Steel
Average customer rating
3.9
(300 Reviews)
Rating breakdown 300 reviews
5 Stars
172
4 Stars
39
3 Stars
19
2 Stars
24
1 Star
46
50%of customers recommend this product.
(
74 out of
149)
Customer Reviews for Crock-Pot - 7-Quart Oval Manual Slow Cooker - Stainless Steel
Customer Rating
2
Worked Great until Lid Shattered!!!
on August 22, 2017
Posted by: JGLeS
from Orlando, FL, United States
Gender:Male
Frequency of use:Weekly
Length of ownership:1 week
Used about 5 times. Worked great. Took top off tonight and the lid just SHATTERED!! Doesn't seem to have a replacement lid available.
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Stoneware stuck in base.
on August 19, 2017
Posted by: wes516
from Gallatin, TN, United States
Gender:Male
Frequency of use:Weekly
Length of ownership:1 week
After each use the stoneware has gotten increasingly more difficult to remove from the cooking base.I have even tried dumping the contents and turning the whole unit upside down and it still wont come out... Very disappointed with quality !
No, I would not recommend this to a friend.
Response from crock-pot.comBy Tori, Consumer Care, August 25, 2017
Thank you for taking the time to provide your feedback. We are so sorry to hear about your experience and will be more than happy to assist you. Please contact us at the link below. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. You will need to click the Live Chat icon.
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
Written by a customer while visiting crock-pot.com
Customer Rating
2
Wonderful product...SHORT life span!
on August 16, 2017
Posted by: DawnE
from Summerfield, FL, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I purchased this Crockpot because of the size and was very happy the four times I used it. Until the ceramic pot broke in half while cooking. It occurred during the day when I was working. I am so grateful I didn't have a fire because the roast was charcoal when I got home.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Bryan, Consumer Care, August 17, 2017
Thank you for taking the time to share your experience. We really want our consumers to have an incredible experience with our products. Your comments will definitely help us in the future. If you would like to discuss this further please give us a call at 800-323-9519. We are available Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Customer Rating
3
Loved It! Until I Didn't!
on August 3, 2017
Posted by: Taylor1909
from Hamilton Township, NJ, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Bought this one , needed a big crock pot! This was my fave!,But barely had it a year and the stonewear cracked? It still looks brand new?! Cooks faster too, then my last one did.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, August 7, 2017
Please contact us and we will be glad to assist you. Please contact us using the link below. For faster response time, click the Live Chat icon. Thank you for taking the time to review our product as we appreciate all of the concerns that our brought to our attention.
https://www.crock-pot.com/contactus?cid=contact-us
https://www.crock-pot.com/contactus?cid=contact-us
Written by a customer while visiting crock-pot.com
Customer Rating
3
Good size but HOT !!
on July 30, 2017
Posted by: Babsby
from California
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
This crock pot works great and I love the large size for big meals. The reason I gave it a 3 instead of 5 is because it gets SOOO hot to the touch. It you accidentally brush your hand against it when it's on it will burn your skin. Don't use where children can touch it.
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com
Posted by: Buck Naked
from Derby Kansas
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
I bought it because it is bigger than my last one had.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
sweet
on June 5, 2017
Posted by: db592002
from Huntington, IN, United States
Gender:Male
Length of ownership:1 week
Brought my Crock Pot back in Nov of 2016 and i use it every chance i get. using it this month for our caring in dinner at Church
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
2
Used Once
on April 3, 2017
Posted by: Mom of three
from Pennsylvania, United States
Frequency of use:Yearly
Length of ownership:1 week
Used once & the ceramic stoneware broke. Can't find a replacement may have to buy a different brand... not happy
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, April 4, 2017
Thank you for your review. We apologize for the inconvenience. Please follow the link below for the available replacement stoneware for the SCV700 slow cooker.
http://www.crock-pot.com/parts/replacement-stoneware---crock-pot-7-quart-oval-slow-cooker---red/130004-000-000.html
http://www.crock-pot.com/parts/replacement-stoneware---crock-pot-7-quart-oval-slow-cooker---red/130004-000-000.html
Written by a customer while visiting crock-pot.com