My husband bought me this crock pot for Christmas. The first time we used it, we smelled a burning smell. I was hoping it was just because it was new. While the smell has diminished, this slow cooker cooks way too hot. After approx 5 hours on low and 1 hour on warm, then turned off for another hour - the internal temperature of the meat was 198 degrees. The food was scorched. This has happened on multiple occasions. Very disappointed. I had my last crock pot for 25 years and never had this problem.
Practically useless. I like slow cookers for making soups that I can cook for a long time at a low or medium temperature. This Crock Pot cooks soups to a boil, regardless of the temperature level you choose. Even the WARM setting boils any contents. Had to trash it after just two uses.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Consumer Care , April 10, 2019
Thank you for contacting Crock-Pot! We are sorry to hear about your slow cooker boiling soup and other content even when set on low or warm settings. Our Consumer Care specialist will reach out to you via email. Please respond directly to the email so we can assist you further. Thank you!
System worked great. Loved it (Have another and like it to. Problem is the electrical cord strain relief makes for a 90 degree bend. Last night I got a spark- the insulation had brokemn and the wires shorted. My Hamilton Beach unit has a strain relief that turns the cord 90 degrees inside so there isn't that flexing of the cord.
I've had my 7 quart stainless steel CP for some time and having raised 6 children and working it was a Godsend. In the last year one handle came off. I'd like to fix it' Do you supply handles?