Customer reviews from crock-pot.com
Crock-Pot - 7-Quart Oval Manual Slow Cooker - Stainless Steel
Average customer rating
3.9
(300 Reviews)
Rating breakdown 300 reviews
5 Stars
172
4 Stars
39
3 Stars
19
2 Stars
24
1 Star
46
50%of customers recommend this product.
(
74 out of
149)
Customer Reviews for Crock-Pot - 7-Quart Oval Manual Slow Cooker - Stainless Steel
Customer Rating
5
7 Quart Classic Removeable Stoneware Crockpot
on May 19, 2020
Posted by: bunny2013
from Vineland, N.J.
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I have the Classic Removeable Stoneware 7 Quart Crockpot Model #SCV700-55.
I broke the stoneware & need a replacement. What do I do?
I broke the stoneware & need a replacement. What do I do?
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Great value.
on February 20, 2020
Posted by: root
from arizona
Gender:Male
Frequency of use:Daily
Length of ownership:3 months
Have had this for 6 years and am going to buy another one. Those that complain about the lid melting in an oven must not have read the manual., it says lid is NOT OVEN safe. Arizona gets hot in the summer , who wants to put a roast in the oven, not me. With both working put your meal in the crock and set it and forget it. The meal is done when you get home. I love it
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
What happened to my favorite appliance?
on February 18, 2020
Posted by: JanieCarrol
from Albuquerque
Gender:Female
Frequency of use:Weekly
Length of ownership:1 year or longer
I have had only 2 crockpots for about 40 years. YES, YES that many years and have LOVED, LOVED IT! Great meals I could always count on. Recently the 6 qt. Oval stoneware bowl cracked. So wanting and needing a new one I went shopping and looked for a new one. In reading reviews, many said it cooked too hot, but some didn't seem to have a problem. And because I loved it so much I decided to take a chance! The NEGATIVE REVIEWS WERE RIGHT.
So sad , but you screwed up a great product. I guess in the name of more money. It wrecked a great meal my INSTANT POT COOKED PERFECTLY. BUT I WANTED A CROCKPOT! This is one very unhappy ex-customer!
So sad , but you screwed up a great product. I guess in the name of more money. It wrecked a great meal my INSTANT POT COOKED PERFECTLY. BUT I WANTED A CROCKPOT! This is one very unhappy ex-customer!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care, February 25, 2020
We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Crock-Pot as we have been manufacturing high-quality products for decades and we expect them not just to last but to be a reliable kitchen appliance. Please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link.
Written by a customer while visiting crock-pot.com
Customer Rating
5
Great
on February 6, 2020
Posted by: MilMol
from California
Gender:Female
Length of ownership:1 month
This crock is great size, I always like to have a little extra capacity and this is plenty big. I love this crock and haven't had any problems.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
2
SO disappointed!
on January 17, 2020
Posted by: Sonia1172020
from Pennsylvania
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I have owned three Crock Pots since 1978. They USED to be an excellent appliance for working families. My last Crock Pot lasted almost 23 years! The most recent one, the 7 qt, is a substandard product. It has three legs which makes this unit unsteady to slide, so do not do it. It's cheaply made and is a light construct, which when dealing with a ceramic pot, should be heavier. I liked this unit because of the original simplicity known with these appliances. I do not need programmable, wifi, bluetooth, or any other technology....what's the point? To put dinner in the Crock Pot before work and it be ready when I get home is still the best idea from Rival. Disappointed in this unit is an understatement.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care, January 20, 2020
Thank you for taking the time to give a review. Your feedback is important to us, and it helps and motivates us to continuously improve our products and services. Please accept our sincere apology for the inconvenience this has caused you. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
Written by a customer while visiting crock-pot.com
Customer Rating
1
The lid melted!
on December 13, 2019
Posted by: LovePotRoasts
I’ve had a round crock pot for 25 years and wanted an oval one. I put a frozen pot roast in it at 350 degrees and put in the oven to speed up the cooking process and the lid melted! I can’t find a replacement lid anywhere!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot®, Consumer Care, December 17, 2019
Oh no! We're sorry to hear this. This is definitely not the kind of experience that we want you to have. Please give us a chance to make it up to you. We encourage you to please give us a call at 1-800-323-9519 or send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Sat, from 9am-6pm, EST. Have a great day!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Exploded!
on December 10, 2019
Posted by: Rubicon_queen
from Boise Idaho
Gender:Female
Length of ownership:1 week
I bought this crock pot in October and have used it four times. The last time I made soup, left it on low for 5 hours and came back to an exploded mess. The entire inner pot cracked and sent shards flying. Food leaked all into the heating surface and all over my counter. Seriously disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com
Customer Rating
5
Need replacement stoneware
on December 2, 2019
Posted by: gkriemg
from Roanoke, VA
Gender:Male
Frequency of use:Weekly
Length of ownership:1 month
We have had this crock-pot for a number of years and just recently it cracked from end-to-end (user error, not product default). How do I go about getting replacement stoneware for this product?
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com