Customer reviews from crock-pot.com
Crock-Pot - 7-Quart Oval Manual Slow Cooker - Stainless Steel
Average customer rating
3.9 out of 5
3.9
(300 Reviews)
Open Ratings Snapshot
Rating breakdown 300 reviews
5 Stars
172
4 Stars
39
3 Stars
19
2 Stars
24
1 Star
46
50%of customers recommend this product. 
(
74 out of 149
)
Best Buy Privacy Policy
Customer Reviews for Crock-Pot - 7-Quart Oval Manual Slow Cooker - Stainless Steel
Customer Rating
5 out of 5
5
Classic, easy to use, well made crockpot
on January 2, 2024
Posted by: chrisr133
[This review was collected as part of a promotion.] I enjoy using the classic Crock-pot. The stainless steel outside makes it easy to clean and the removable insert is a must for cleaning up after cooking.
The outside gets a little hot when it is on the high setting. The warm feature is so helpful when it comes to your family eating at different times. This is the easiest to use of all crockpots with no frills but it gets the job done well.
Written by a customer while visiting crock-pot.com
Customer Rating
5 out of 5
5
Loveee
on January 2, 2024
Posted by: averylucia
[This review was collected as part of a promotion.] Crockpot meals are my favorite! Cozy and easy. I’ve had this style crockpot for years! I’m glad I got a new one because I love having more than one for big gatherings. This is your basic crockpot. There’s no timers or temp changes but it works like a charm and cleans great. Love it.
Written by a customer while visiting crock-pot.com
Customer Rating
5 out of 5
5
So happy
on December 30, 2023
Posted by: irene83
[This review was collected as part of a promotion.] I was so happy to claim this crockpot, I needed one and had been looking around for awhile. So when this came up I jumped on it. I do wish I would of claimed the digital one but this one is so big and I love that it's stainless steel. Cleanup is so easy and it looks so sleek and nice. Love all the settings not only do you get high and low but also warm. So great #crockpot #claimnow #claim #free #cookingcare #cooking #cook
Written by a customer while visiting crock-pot.com
Customer Rating
5 out of 5
5
Works & Simple to Use
on December 26, 2023
Posted by: katelynnh28
[This review was collected as part of a promotion.] This crock pot is great! I love the simplicity of it, and also the large capacity. I can put a huge roast and all the fixings in here without a problem.
Written by a customer while visiting crock-pot.com
Customer Rating
2 out of 5
2
Frustrating
on December 18, 2023
Posted by: Kiki41
from Chicago
Gender:Female
Frequency of use:Yearly
Length of ownership:1 week
[This review was collected as part of a promotion.] I got this as a gift and I can’t figure out how to make it work. When I set the stoneware into the outer aluminum pan, the unit is not well seated. It isn’t really sealed and it wiggles when you touch it. As a result, it doesn’t really get hot enough. After I cooked chili for 90 minutes, I had to transfer it to a pan on my stove. Anyone else have this experience?
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPotJanuary 17, 2024
Hello
Thank you for taking your time to post this review.
If you are not sure on how to operate our Crock-Pot® Manual 7-Quart Slow Cooker, Stainless Steel, please have a look in our user manual that you can find in the link below:
https://s7d9.scene7.com/is/content/NewellRubbermaid/DASH/S7%5Fint/Appliance%5FCookware/2020/Standard%20Manual%20One%20Touch%20and%20Countdown%5FPN202483%5F20EM1.pdf
If you have any more questions or concerns regarding your unit, please contact us directly. You can reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.


Thank you and please stay safe!
Crockpot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
3 out of 5
3
Low too hot
on November 26, 2023
Posted by: Pipr
from WV
Gender:Female
Length of ownership:1 week
First time use cooking split pea soup and seems extremely too hot! Normally my previous CRock Pot took 6 hours and never steamed. Can this be okay? Very concerned.
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockpotDecember 13, 2023
Hello
Thank you for taking your time to post this review.
It seems that your Crock-Pot® Manual 7-Quart Slow Cooker is not heating correctly. We would like to encourage you to contact us directly so we can assist you further. You can reach us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.


Thank you and please stay safe!
Crockpot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
4 out of 5
4
New owner
on October 13, 2023
Posted by: Rhonzn
from Georgia
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Just bought one today. Can't wait to use. It will save lots of time.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1 out of 5
1
Lid doesn't fit. Dangerous.
on September 13, 2023
Posted by: Autumn2024
from Michigan
Gender:Male
Frequency of use:Daily
Length of ownership:1 week
Lid doesn't fit, actual insert is not stable nor does it fit properly, entire crockpot is unstable and extremely unsafe due to all of these issues. Very disappointed. Someone in quality failed and decided to ship a dangerous product.
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPotConsumer CareSeptember 15, 2023
Hello!

Thank you very much for taking your time to provide us with your feedback!

Stoneware gaps were designed that way to prevent the stoneware from breaking when it expands because of the heat.

Advanced design now allows for a more effective release of steam from the cooker, which prevents any buildup of pressure and/or damage to your lid. 

There should be no concern if you see a small gap between your lid and the crock itself. However, we will be happy to see a photo and assist you further.

For further assistance, please kindly reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.

Thank you!

CrockPot® Consumer Care
Written by a customer while visiting crock-pot.com
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