Customer reviews from crock-pot.com
Crock-Pot 7-Quart Oval Manual Slow Cooker
Average customer rating
3.9
(249 Reviews)
Rating breakdown 249 reviews
5 Stars
143
4 Stars
32
3 Stars
14
2 Stars
22
1 Star
38
49%of customers recommend this product.
(
65 out of
134)
Customer Reviews for Crock-Pot 7-Quart Oval Manual Slow Cooker
Customer Rating
2
disappointed crock pot user for many years
on February 12, 2015
Posted by: Georgiaauthor1
from Hawkiinsville, Georgia
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
[This review was collected as part of a promotion.] I purchased this crock pot at a store out-0f-town shortly before Christmas. I used it several times. The first time it worked great. The second time, it cooked several hours and then liquid started dripping from the top down the sides. I thought maybe I had not positioned the lid securely enough, so I put the food in a skillet and cooked it until it was done.
The next time, I made sure the lid was quite secure, and I watched it for quite a while. All want well until the last couple of hours and the same thing happened again.
I have determined something is faulty, as I have used Rival crock pots since they first came out and had no problems.
I have a friend who was with me when I purchased the crock pot and can verify that I have used it very little with problems.
I do not have my receipt, but would appreciate a credit toward another crock pot.
The next time, I made sure the lid was quite secure, and I watched it for quite a while. All want well until the last couple of hours and the same thing happened again.
I have determined something is faulty, as I have used Rival crock pots since they first came out and had no problems.
I have a friend who was with me when I purchased the crock pot and can verify that I have used it very little with problems.
I do not have my receipt, but would appreciate a credit toward another crock pot.
Pros: easy to use
Cons: faulty unit
No, I would not recommend this to a friend.
Response from crock-pot.comBy Amanda B., Consumer Care, February 13, 2015
Thank you for taking the time to leave your feedback. So we can assist with your slow cooker, please give us a call at 1-800-323-9519. We are open Monday through Saturday, 8:00 AM through 8:00 PM Eastern.
Written by a customer while visiting crock-pot.com
Customer Rating
5
I do recommend
on July 14, 2014
Posted by: Dixiedoodle
from NorCal
Gender:Female
Frequency of use:Weekly
Length of ownership:6 months
I have had one of these tried and true crockpots for many years my son inherited it from me one. The only this that broke was the handle on the lid. Real workhorse.
Pros: last forever, cooks consistently
Cons: lid handle broke
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com
Customer Rating
5
You can't beat this for the person on the go.
on February 9, 2015
Posted by: jeff08820
from Edison, NJ, USA
Gender:Male
Frequency of use:Daily
Length of ownership:6 months
[This review was collected as part of a promotion.] As someone with little time to dally, I couldn't live without this. The ease and convienence make it the best buy I ever made.
Pros: easy to use.
Cons: none
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com
Customer Rating
5
No complaints
on February 9, 2015
Posted by: egypt510
from Chicago, IL
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
[This review was collected as part of a promotion.] I have prepared several meals in my crock pot and they have all turned out wonderful!!! I am 1000% satisfied.
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com
Customer Rating
5
So handy!
on February 12, 2015
Posted by: SK87
from Jackson, MI
Gender:Female
Frequency of use:Daily
Length of ownership:1 month
[This review was collected as part of a promotion.] Love this! So handy! Wonderful size and so easy to use.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Product is as advertised; high quality appliance
on December 26, 2012
Posted by: Hylunder
Verified Purchase:Yes
Money well spent. The CrockPot was a Christmas gift; my wife loves it.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
7 Quart Classic Removeable Stoneware Crockpot
on May 19, 2020
Posted by: bunny2013
from Vineland, N.J.
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I have the Classic Removeable Stoneware 7 Quart Crockpot Model #SCV700-55.
I broke the stoneware & need a replacement. What do I do?
I broke the stoneware & need a replacement. What do I do?
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
2
No seal on lid
on May 14, 2016
Posted by: lorimatt
from Roscommon, MI, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I am not happy with the lid on this. It does not seal tight. Have to use foil over to hold in the heat.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, May 17, 2016
Thank you for taking the time to review one of our products as we appreciate all of the concerns our consumers bring to our attention. Newer model Crock-Pot™ slow cookers cook at a higher temperature and are designed with a small gap, approximately 1/4", between the lid and the stoneware. Some units include a vent hole. This gap prevents pressure due to steam build up that can cause the lid to crack or shatter. If the lid were to form a perfect seal around the stoneware, the unit will operate like a pressure cooker rather than a slow cooker.
Written by a customer while visiting crock-pot.com