Customer reviews from westbend.com
West Bend - 12-Cup Percolator - Stainless-Steel
Average customer rating
4.6
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
61
4 Stars
12
3 Stars
7
2 Stars
2
1 Star
1
95%of customers recommend this product.
(
57 out of
60)
Customer Reviews for West Bend - 12-Cup Percolator - Stainless-Steel
Customer Rating
4
Perfect for entertaining
on January 3, 2026
Posted by: influencermama1204_5606
[This review was collected as part of a promotion.] I think this is a great product, especially for entertaining. Not practical for everyday use but works well if entertaining. I found using a filter weakened the coffee, however without a filter, there were some grounds in the bottom of the pot and cup. So I have a little more experimenting to do for the ideal brew.
Looks great, easy to use, easy to clean.
Written by a customer while visiting influenster.com
Customer Rating
4
Great until the lid knob broke.
on January 26, 2026
Posted by: US Customer
from NY
Gender:Female
I have owned this percolator about a year. Loved it, it makes great coffee. But then the knob on the lid broke. I am unable to find a suitable replacement. Great disappointment.
Written by a customer while visiting westbend.com
Customer Rating
5
Great coffee, brews quickly!
on February 6, 2026
Posted by: ChuckGG
from Gaithersburg, MD
Gender:Male
Makes great coffee, fast! It reminds me of my youth. Of course, watching the coffee percolate via the glass knob on the top is always a treat. It's very fast and keeps the coffee hot without burning it. Capacity says 12 cups but those are probably dinner cups and not mugs. I like the all-stainless-steel construction including the basket, stem, spreader, and anything that touches the coffee. It also is very shiny and cleans up nicely.
Written by a customer while visiting westbend.com