Customer reviews from geappliances.com
GE - Caf 36" Built-In Gas Cooktop
Average customer rating
4.2
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
197
4 Stars
49
3 Stars
12
2 Stars
27
1 Star
28
78%of customers recommend this product.
(
237 out of
302)
Customer Reviews for GE - Caf 36" Built-In Gas Cooktop
Customer Rating
2
Already broken
on January 1, 2016
Posted by: TJHC
from NH
After 9 months of normal household use, the burner knobs are already breaking. Actually, the knobs are fine, but the valves that the knobs control are locking up which makes using the cooktop impossible.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
2
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Knob broke 13 months after purchase
on January 25, 2016
Posted by: bruno150
from Tampa, FL, United States
Product knob became stuck with normal use and froze in on position. GE cafe series cooktop didn't even last 13 months without breaking. It seems nothing is ever made to last.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Knob broke after 6 months
on January 29, 2016
Posted by: athomelisa
from Portland, OR, United States
Can't get burner knob to turn and now it has cracked. I also do not like how GE has the bumper guards on this appliance. The very heavy grates sit on small round bumpers. Any movement of the grates has caused numerous scratches on the stainless already. I am always extremely careful because of this, but still all scratched after 6 months.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Great cooktop
on February 11, 2016
Posted by: Nawlins Foodie
from New Orleans, LA, United States
the cooktop is spacious, attractive and very functional.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
We like it!
on April 23, 2016
Posted by: Jalapeno Al
from Oklahoma City, OK, United States
We purchased the Cafe' to replace a 10 year-old gas cook top installed by the builder, wanting to improve appearance and upgrade performance. It appears we accomplished both. The installation was a simple remove and replace operation requiring only minor cutting into the Corian corners of the original opening to accommodate the Cafe'. (Install took about two hours from start to finish and clean-up; easy-to-follow directions for my basic DIY mind.) My wife likes the blue back-lighted "on" indication reminders, the heavier grates, more surface room on the grates, and the unit's versatility in managing cooking temperatures. The higher grate level is noticeable, but it doesn't take long to get accustomed to working a little higher. The Cafe cleaned up easily after a heavy duty cooking session. On the down side, use caution when cleaning the grates - the cast iron on ours had sharp flakes and burrs on the edges which will ruin your towels and could give you a sharp cut if you catch them the wrong way. I spent a few minutes checking each grate and lightly filing the edges to make them safer. My only other concern is that the painted knob markings might begin to disappear after a few cleanings - I would prefer etched or stamped markings versus painted. I also will be interested to see how well the knobs and knob stems withstand normal wear. All in all, after five days of use, we really like it. If it weren't for the sharp edges on the grates, I would have rated it 5 stars. Updates to follow.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Beautiful but works poorly
on June 3, 2016
Posted by: Punta
from Virginia, United States
Bought tis couple months ago , and two knobs have broken. little steel balls falling out of the knobs
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Brenda at GE, GE Appliances, June 7, 2016
Hello,
I'm sorry you are experiencing this issue with the knobs on your cooktop. Please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-GE-CARES (432-2737).
We appreciate your feedback and look forward to hearing from you.
I'm sorry you are experiencing this issue with the knobs on your cooktop. Please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-GE-CARES (432-2737).
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
5
Roomy cooking surface, smooth ops
on June 25, 2016
Posted by: Mayer
from Merrick, NY, United States
Smooth operation, fit right into space, roomy cooking space. I like the block switch when not in use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
i am disappointed.
on September 2, 2016
Posted by: jyoti
from Indiana, United States
i bought this because of good reviewsbut the flame does not reach the pots because of height of the crates.i bought 2 days ago and went back to supplier if they can take it back even with restocking fee. and they refused it . it takes long time to cook
i am really disappointed because i use alot for cooking.i use to have ge profile and was very happy with it. Is there any thing you can Do? either take it back or crates that are lawer if you can provide.
Looking forward for a favourable answer.
i am really disappointed because i use alot for cooking.i use to have ge profile and was very happy with it. Is there any thing you can Do? either take it back or crates that are lawer if you can provide.
Looking forward for a favourable answer.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com