Customer reviews from geappliances.com
GE - Caf 36" Built-In Gas Cooktop
Average customer rating
4.2
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
197
4 Stars
49
3 Stars
12
2 Stars
27
1 Star
28
78%of customers recommend this product.
(
237 out of
302)
Customer Reviews for GE - Caf 36" Built-In Gas Cooktop
Customer Rating
2
Great with the exceptions of knobs
on October 5, 2019
Posted by: Kathytallahassee
from Florida
We’ve only had this stovetop for 4 years. The knobs are made of cheap plastic not stainless steel like the stove. They stained within months of us having this stove and we can’t get the stains out so my stovetop never really looks clean. now the knobs are disintegrating. I don’t know why GE put such cheap knobs on an otherwise very nice stovetop.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
2
Response from geappliances.comBy SHARON@GEA, GE_Appliances , October 8, 2019
Hello Kathytallahassee - We apologize for the difficulty with your cooktop knobs. Please email your details to eResponse@geappliances.com, and we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your cooktop. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Looks nice
on November 11, 2019
Posted by: Linsky6752
from Rancho Cucamonga, Ca 91701
Although this stove top looks nice, the control buttons have been problamatic from the start. I have had to replace them 3 times & I have only had the stove for 2 years!!! They are plastic and not sturdy enough for the amount of use on this stove top.
No, I would not recommend this to a friend.
Features
1
Performance
4
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 12, 2019
Hello Linsky6752 - We’re glad you've reached out to us and we're sorry to hear of your control knob experience. If you will email your details to our email address, eResponse@geappliances.com, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your cooktop. Thanks for your feedback!
Written by a customer while visiting geappliances.com
Customer Rating
3
Was hoping for more
on April 26, 2020
Posted by: MJ Bennett
from Ashburn, VA
We’ve had our cooktop since June 2015...Since this time, we have used the griddle twice and that did not fair well. The material is not like a normal cast iron pans/skillets which we have quite a few of. So it is collecting dust. The knobs...boy the knobs...we have been through so many I cant count. They are too expensive to have such a poor stem. The tops are of nice stainless quality, heavy and durable. When you take them off to clean under them...you realize why the knobs “slip” and you have to press down even more firmly to try to get them to turn on. We discovered, the “slip” was a cracked and an eventual broken knob. It took us 4 knobs and two current cracked ones for me to write a review. Very disappointed and shocked to see such poorly designed and flawed knob for a nice cooktop.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Knobs are cheap
on December 10, 2020
Posted by: MissouriBob
from Sprignfield MO
Here is your review. I have on burner that will not push down and turn. It is impossible to get inside the unit (it is sealed, remember), so if you get a problem piece, it is done.
Also, those "metal looking" knobs are only as good as the PLASTIC that does the actual work--grabbing the gas stem and turning. And everyone outside of GE knows that PLASTIC gets brittle after a couple of years in a hot environment. Yes, a gas cooktop can get warm. someone tell GE.
Also, those "metal looking" knobs are only as good as the PLASTIC that does the actual work--grabbing the gas stem and turning. And everyone outside of GE knows that PLASTIC gets brittle after a couple of years in a hot environment. Yes, a gas cooktop can get warm. someone tell GE.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Very good product
on August 22, 2013
Posted by: rjschumac
from Louisville, KY
Purchased this Cooktop to replace a Profile Glass and Gas cooktop. Fantastic Upgrade(?). This unit is infinitely easier to use and most importantly, to clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
cooktop
on October 8, 2013
Posted by: Daisyy
from Lansing, MI
The gas cooktop is ssoo nice! I love having a nice looking appliance adn well functioning too!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing cooktop!
on October 31, 2013
Posted by: SDawg0530
from Manteca, CA
My wife & I ordered this cooktop as an upgrade with our new home and are so happy we did! Our favorite feature is the LED lights in the knobs which indicate when the burners are on...a big plus having kids in the house who are old enough to cook but not always observant. We haven't used the griddle yet, but are very excited to try it out soon. The only concern so far, although its been more of an observation than concern, is the opening in the burner - we have a small coffee percolator that we're worried will fall through...other than that, it has been the best cooktop we've ever owned.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
A cooktop that looks as good as it performs
on November 9, 2013
Posted by: alsterling
from South Orange County, CA
In the arena of well built, high featured gas cooktops, the GE Cafe Series 36" stands at the top in features and performance. From the cast iron cooking grates and griddle insert, to the LED lighting system that lets you know when the gas is on, GE design engineers must have taken the position of a consumer, and made sure they accomodated the most important issues that a cook looks for in best rangetop performance. We're very satisfied, in the short time we've have this new cooktop, and feel it lived up to our high expectations.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com