Customer reviews from geappliances.com
GE - Caf 36" Built-In Gas Cooktop
Average customer rating
4.2
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
197
4 Stars
49
3 Stars
12
2 Stars
27
1 Star
28
78%of customers recommend this product.
(
237 out of
302)
Customer Reviews for GE - Caf 36" Built-In Gas Cooktop
Customer Rating
5
Love the five burners!
on April 18, 2018
Posted by: SoCalHandyman
from Ashburn, VA
We've been using this for about a year now after remodeling our kitchen. Love the middle burner for large pots. The lock-out feature is nice and the blue lights around the knobs remind us if the burners are still on.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed in Quality
on April 11, 2018
Posted by: Eagle1PG
from Minneapolis, MN
We bought this in late 2016, based on reviews we had seen here and on the Home Depot site. The model looks great and is easy to clean, but problems started within the first year.
The first problem is the poor quality of the knobs. The stem is plastic and is prone to break. We've gone through 12 knobs to date (one broker again yesterday) and I will always have to have backups ready to go. I don't think we are especially hard on the cook top; in fact, probably less so than others. The first set of 5 replacement knobs was covered because they broke within the first year. My next order of knobs was not covered because it was about 16 months from purchase. The knobs are $22 a piece, but GE did give me a break on the price.
The second issue is the gas valve for the burners. Our first one went out within the warranty (knob won't turn when valve is broken) and the tech installed it for free. Two more valves went out yesterday (knobs won't turn) and I am going to be paying for that.
Very disappointed in the quality. I can understand a part being defective and going bad, but these problems appear to be systemic.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
5
It is elegant and solid!
on December 18, 2017
Posted by: shamsbell
It is elegant and solid! This product fits perfectly in my expensive high branded kitchen equipment. We love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Fast to boil water
on November 14, 2017
Posted by: Cookin with gas
from Baton Rouge, LA, United States
I had to replace my gas cook top and after much research decided on the GE Cafe Series 36" gas unit. This unit boils 6 cups of water in less than five minutes, can simmer spaghetti sauce for hours without stirring and I love the illuminated control knobs when turned on. I highly recommend this unit.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Like product very much.
on November 5, 2017
Posted by: Dbd3
from Ponte Vedra Beach, FL, United States
Ordered this as upgrade for new home. Very pleased. Gas flame can be adjusted to keep something barely simmering without worrying about scorching. Also congrats to design team for curved interior which is a breeze to clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not enough BTU’s. Takes forever to boil water.
on October 24, 2017
Posted by: Mvig
from Bradenton, FL, United States
The 36” gas cooktop takes 15 minutes plus to boil water in a tea kettle. The 1 small burner won’t boil water in same tea kettle at all as the flame is very small. The power burner doesn’t have the BTU’s I expected. The griddle didn’t get hot enough to crisp bacon. I am very disappointed.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
4
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice ! (seriously)
on October 7, 2017
Posted by: JuJuBB411
from Woodstock, GA, United States
it does what it's supposed to do, and the middle super burner is really good for big pots of boiling. I like the 'lock feature' to keep burners from being turned on.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Feature Improvement from good to the best
on October 6, 2017
Posted by: c1181
from Northern Virginia
The cooktop is good EXCEPT the grate design raises the cooking saucepan and pots too high above the burner flame. This takes longer to heat anything. Compare this to Wolf 36 inch model . GE can be competitive if you only improve the design of the grates. Seems teh designers has not used the cooktop. Just this one feature will improve teh performance by a leap. Hope you take this seriously. Will welcome feedback and discussion if necessary.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
1
Written by a customer while visiting geappliances.com