Customer reviews from geappliances.com
GE - Caf 36" Built-In Gas Cooktop
Average customer rating
4.2
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
197
4 Stars
49
3 Stars
12
2 Stars
27
1 Star
28
78%of customers recommend this product.
(
237 out of
302)
Customer Reviews for GE - Caf 36" Built-In Gas Cooktop
Customer Rating
5
This is exactly what I wanted
on October 15, 2019
Posted by: Ed84yp38
from Sparks nevada
It has a lot of nice features and the quality is very good
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Great with the exceptions of knobs
on October 5, 2019
Posted by: Kathytallahassee
from Florida
We’ve only had this stovetop for 4 years. The knobs are made of cheap plastic not stainless steel like the stove. They stained within months of us having this stove and we can’t get the stains out so my stovetop never really looks clean. now the knobs are disintegrating. I don’t know why GE put such cheap knobs on an otherwise very nice stovetop.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
2
Response from geappliances.comBy SHARON@GEA, GE_Appliances , October 8, 2019
Hello Kathytallahassee - We apologize for the difficulty with your cooktop knobs. Please email your details to eResponse@geappliances.com, and we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your cooktop. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
Not worth the price
on October 4, 2019
Posted by: Kthomemaker
from kansas
The knobs are heavy plastic. I've owned it for two years and one of the "stems" that comes off the unit which the knob slides onto, is broken. I'm having to pay someone to come repair it because of course, warranty doesn't cover anything mechanical after 1 year. You cannot clean down inside where the stem/knob sits.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
2
Value
2
Response from geappliances.comBy SHARON@GEA, GE_Appliances , October 8, 2019
Hello Kthomemaker - Thanks for posting your review. Your comment for improvement with the knob design is appreciated and we'll be sure to share your thoughts with our engineering staff. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
2
Great Cooktop - Poor knobs
on July 15, 2019
Posted by: Richard in Loudoun County
from Leesburg, Va
So my cooktop knobs began cracking after about a year. they don't control certain burners any more. Now the safety knob, which I have used maybe a dozen times also has cracked an no longer works. With the premium commanded by the Cafe line, it is unbelievable that such cheap hardware would be introduced. I purchased the entire line, so can't easily just replace the cooktop. Hoping GE/Haier will make this right!!!
Features
5
Performance
4
Quality
1
Value
4
Response from geappliances.comBy SHARONatGE, GE_Appliances , July 19, 2019
Hello Richard - We appreciate you taking time to write a review and we’re sorry for your experience with the cooktop knobs. If you will email your details to eResponse@geappliances.com, we’ll be happy to look into this for you. In your email, please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
not great
on May 3, 2019
Posted by: sidsel
from Sedona, Az
griddle not adequate, quality of on/off knobs very poor would not recommend
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
2
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances, May 8, 2019
Hello! Thanks for providing a review on your cooktop. We are sorry to hear of this difficulty you are experiencing with the griddle. Please reach out to us by email at the following link so that we may review this situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your feedback and look forward to hearing from you.
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
3
Cooktop review
on December 28, 2018
Posted by: kmentch
from Lancaster Pa
Purchased this a couple months ago, a burner sometime works and other times does not light.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
All knobs cracked. Made of plastic
on October 8, 2018
Posted by: qtrhorse
from Sarasota, FL
This range is less than 1 year old. Every knob on the range has cracked and broken. The stem of the knobs are made of plastic. Don't remove them for cleaning, they will break.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Not recommended
on June 11, 2018
Posted by: LAZU
from Richmond CA
Despite what the engineers say from former reviews, the grates ARE too far away from the burners so it takes forever for a pan to heat. I start everything on the middle burner and then move it to a slower one. In addition, I bought this model three years ago and one of the knobs broke already. That is just poor quality workmanship. They are expensive to order.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Written by a customer while visiting geappliances.com