Customer reviews from geappliances.com
GE - Caf 36" Built-In Gas Cooktop
Average customer rating
4.2
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
197
4 Stars
49
3 Stars
12
2 Stars
27
1 Star
28
78%of customers recommend this product.
(
237 out of
302)
Customer Reviews for GE - Caf 36" Built-In Gas Cooktop
Customer Rating
1
Grates are too high, takes too much time to cook.
on November 26, 2013
Posted by: Rekha
from Cupertino, CA
I bought this last month to replace my old GE Profile cooktop. Not happy with it as it takes twice the time to cook as compared with my old GE Profile. I am returning this and getting another brand.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Difficult
on July 20, 2014
Posted by: Vicki21
from Las Vegas, NV, United States
The GE Cafe Series was installed by the builder of our new home - I had no choice with the GE line of appliances (gas cooktop; dish washer; electric wall oven; microwave; ventilator hood). At first I was very excited because these are "supposed" to be top of the line products but now I'm so disappointed I wish I could rip each and everyone out & install another brand.
The gas cooktop takes forever to heat a pot or pan - the grills are too high above the burners which makes heating a pan a very long process; the burners are NOT sealed and spills will seep beneath them; the control knobs are located on top & center and interfere with cooking; the stainless steel is difficult to clean. After each meal the entire cook top needs to be disassembled in order to be cleaned, which is so time consuming & difficult.
Overall this is a "difficult" cook top. I miss my glass induction cooktop which was easy to maintain and I didn't have to take 30 minutes to clean.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk Plastic knobs
on August 9, 2017
Posted by: Beekay2
I replaced 9 knobs so far. They are cheap plastic and break easily. I hate these knobs and they are very expensive to replace. I would not prefer this product to anyone.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy BRENDA@GEA, GE Appliances, August 10, 2017
Hello Beekay2,
Thank you for taking the time to write a review on your cook top knobs. We regret your experience. This is not the evaluation we would expect to hear.
Many factors go into the design of our products and consumer input is a top priority. Other factors, such as consumer expectations, manufacturing, cost, changing technology and product appearance are also part of the design decision.
Your feedback is important to us and it has been shared with product design engineers.
Thank you for taking the time to write a review on your cook top knobs. We regret your experience. This is not the evaluation we would expect to hear.
Many factors go into the design of our products and consumer input is a top priority. Other factors, such as consumer expectations, manufacturing, cost, changing technology and product appearance are also part of the design decision.
Your feedback is important to us and it has been shared with product design engineers.
Written by a customer while visiting geappliances.com
Customer Rating
1
My defective GE stove
on January 23, 2020
Posted by: Anonymous
Burner knobs constantly were out. I have bought my second set in the last two year, fully expecting the new set to split and fall off in about 18 months
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 5, 2020
Hello - We're truly sorry for your cooktop knob experience. If further assistance is needed, please email your details to eResponse.com. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your cooktop. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Expensive but doesn't worth the money.
on August 14, 2020
Posted by: SLana
from parma. OH
griddles are to high, takes for ever to even boil the water. Can't get food to sear well because of it. Also plastic knows break easily. All of them broke
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this cook top!
on September 20, 2012
Posted by: Donna75
from Massapequa
I love my cook top. It looks great and performs well! I read other reviews about the grates being high, they are hiogh buit it does not cook any slower! its the "restaurant" look. it gorgeous! easy to clean which is a bonus! I have yet to use the griddle, it is a bit heavy id rather just take out a frying pan. Otherwise awsome!
I would recommend this to a friend!
Performance
5
Quality
5
Features
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the burner lock
on April 4, 2013
Posted by: Mjganim
from Atlanta, GA, USA
[This review was collected as part of a promotion.] I have only cooked on my new cook top for a few weeks but I love it. I was cooking on an old electric cook top that was terrible. I have 3 children so I was super impressed with the locking alarm for the gas burners. I just did a complete kitchen remodel and the GE Cafe line looks great in it! I am super happy with my all of my Cafe appliances.
I would recommend this to a friend!
Performance
5
Quality
5
Features
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
A really nice appliance
on May 10, 2013
Posted by: MacfromWakefield
from Wakefield, MA, USA
[This review was collected as part of a promotion.] I wish I had bought this cooktop a long time ago. It replaced a 36" "top of the line" cooktop and is by far a much better product. Foods cook faster and the simmer on the low burner has proven to be ideal for pesto. The best part is that two or more large pots can sit on the top with room spare and still able to use all five burners at the same time if desired. That to me is the best feature. The cooktop looks nice and the heavy grills seem to be very durable and will not move around. Product is still fairly new to me but very happy with it.
I would recommend this to a friend!
Performance
5
Quality
5
Features
5
Value
5
Written by a customer while visiting geappliances.com