Customer reviews from geappliances.com
GE - Caf 36" Built-In Gas Cooktop
Average customer rating
4.2
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
197
4 Stars
49
3 Stars
12
2 Stars
27
1 Star
28
78%of customers recommend this product.
(
237 out of
302)
Customer Reviews for GE - Caf 36" Built-In Gas Cooktop
Customer Rating
2
Great Cook Top with a KNOB design defect.
on June 15, 2020
Posted by: DK707
from Fairfax, VA
GE I had this Cooktop since 2015 and really everything about it , expect the poor knob design mounting the gas steam, i started having issues with the knobs and started playing musical chairs until they bad...This started after 1 year of owning the cooktop. I don't understand how GE would use plastic on something that is essential to the stove. I just had order another set, they are not cheap and expect them to last longer.
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
TERRIFIC
on June 12, 2020
Posted by: HerbV
from Tampa, Fl
Easy to clean cook. Looks awesome in my modern kitchen. Works superbly!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great features
on June 9, 2020
Posted by: Wild B
from Dayton Texas
just installed an really like so far clean looking great burners
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Was hoping for more
on April 26, 2020
Posted by: MJ Bennett
from Ashburn, VA
We’ve had our cooktop since June 2015...Since this time, we have used the griddle twice and that did not fair well. The material is not like a normal cast iron pans/skillets which we have quite a few of. So it is collecting dust. The knobs...boy the knobs...we have been through so many I cant count. They are too expensive to have such a poor stem. The tops are of nice stainless quality, heavy and durable. When you take them off to clean under them...you realize why the knobs “slip” and you have to press down even more firmly to try to get them to turn on. We discovered, the “slip” was a cracked and an eventual broken knob. It took us 4 knobs and two current cracked ones for me to write a review. Very disappointed and shocked to see such poorly designed and flawed knob for a nice cooktop.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
My defective GE stove
on January 23, 2020
Posted by: Anonymous
Burner knobs constantly were out. I have bought my second set in the last two year, fully expecting the new set to split and fall off in about 18 months
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 5, 2020
Hello - We're truly sorry for your cooktop knob experience. If further assistance is needed, please email your details to eResponse.com. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your cooktop. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
Love this stove top
on January 11, 2020
Posted by: Dumi123
from New York, NY
I've had this stove top for a year and found that the knobs tend to crack, I wish they were made in metal not plastic.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
4
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 14, 2020
Hello Dumi123 - We're very sorry to hear of your cooktop knob experience. For more help with your concerns, please reach out to us by email at the following link: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact. We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great addition
on December 22, 2019
Posted by: Rita77
from Gastonia NC
I love this stovetop, I bought it in 2016 and since I spend a lot of time in the kitchen. The design is perfect especially the middle burner which I use for canning.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Looks nice
on November 11, 2019
Posted by: Linsky6752
from Rancho Cucamonga, Ca 91701
Although this stove top looks nice, the control buttons have been problamatic from the start. I have had to replace them 3 times & I have only had the stove for 2 years!!! They are plastic and not sturdy enough for the amount of use on this stove top.
No, I would not recommend this to a friend.
Features
1
Performance
4
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 12, 2019
Hello Linsky6752 - We’re glad you've reached out to us and we're sorry to hear of your control knob experience. If you will email your details to our email address, eResponse@geappliances.com, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your cooktop. Thanks for your feedback!
Written by a customer while visiting geappliances.com