Customer reviews from geappliances.com
GE - 30" Built-In Gas Cooktop with 5 burners - Stainless Steel
Average customer rating
4.2
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
161
4 Stars
50
3 Stars
13
2 Stars
14
1 Star
23
80%of customers recommend this product.
(
203 out of
253)
Customer Reviews for GE - 30" Built-In Gas Cooktop with 5 burners - Stainless Steel
Customer Rating
2
Bit disappointed
on October 18, 2016
Posted by: Neena Sampat
from Skillman nj
Difficult to have big pots on
Very tight fit due to its design
Difficult to clean due to its design and other than the middle burner not much BTU power
Grills are too high
The top plates are too flimsy and fall off easily
Also they stain easily and do not clean well
My old one was not working well so rushed into this
Wish I had done more research
Very tight fit due to its design
Difficult to clean due to its design and other than the middle burner not much BTU power
Grills are too high
The top plates are too flimsy and fall off easily
Also they stain easily and do not clean well
My old one was not working well so rushed into this
Wish I had done more research
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Weak when using more than one burner
on October 27, 2016
Posted by: dave6366
from Las Vegas, NV
When I turn on more than one burner, the flames go way down. The gas company suggested I have it checked. I called GE & they say it's normal as long as the flames are blue(?). My old cooktop worked fine with all 4 burning.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
2
Response from geappliances.comBy BRENDAatGEA, GE Appliances, November 3, 2016
Hello dave6366,
Thank you for taking the time to write a review on your new cooktop.
As we always strive to improve our products for our customers, we will be sure to share your comments with our engineering staff.
We appreciate your feedback.
Thank you for taking the time to write a review on your new cooktop.
As we always strive to improve our products for our customers, we will be sure to share your comments with our engineering staff.
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
Cooktop
on January 7, 2017
Posted by: SusanLH
from Lake St Louis, MO, United States
I am happy with the performance, however the burners seem so close together that sometimes its difficult to have two pots or pans cooking next to each other.
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Cooking with Gas!
on March 26, 2017
Posted by: srom823
from Oxford, CT, United States
Installed a Cafe Series gas cooktop after remodeling the kitchen in a house we bought six months ago. This stainless steel unit adds a solid, professional grade look to our design, but most importantly, I am impressed with the "accuracy" the cooktop brings to our cooking. Cooking with gas offers instant and infinite heat variation, and takes the guess work out of cooking with electric, wondering how long it will take to heat up or cool down. I can't remember ever being so impressed with the performance of any appliance.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice Stove, broke within 5 months of use
on May 23, 2017
Posted by: KKF22
from Santa Rosa Beach, FL, United States
I purchased a home and this was installed. It is a nice cook top, but one of the burners went out within about 5 mos of use. Also, it is difficult to fit pots/pans on all burners at a time...you can really only use about 3 at a time max if a larger one is on the middle burner. I also find that water takes a really long time to boil unless it is on the middle burner on the power boil setting. One last thing...some of the burners completely go out on the lowest setting and you don't realize until you smell gas because the fire is no longer lit. Sort of a safety hazard if you ask me. Other than those things, it is nice looking, has some nice safety features (like the burner lock knob) and is easy to keep clean. All in all, I would choose this over an electric cook top any day, but unfortunately the performance of ours has been a little shaky.
I would recommend this to a friend!
Features
4
Performance
2
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great cooktop
on July 7, 2017
Posted by: Reagan
from Overland Park, KS, United States
Most pleased with this after 6 weeks or so. It replaced a GE electric cooktop & dropped into the granite hole perfectly. We have not experienced the primary report negatives of 1. Poor quality knobs & 2. Insuffient cooking power. Go with it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Knobs melting and breaking
on August 12, 2017
Posted by: 1Darling1
from California, United States
Purchased April 2017 and knobs melting and breaking
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy BRENDA@GEA, GE Appliances, August 14, 2017
Hi 1Darling1,
Thank you for taking the time to write a review on your cook top. We truly regret your experience. This is not what we would expect from our appliance. Please forward this email to eResponse@ge.com. We will be able to look further into this issue. Also include the following:
~Contact Name
~Home Address
~Phone Number
~Model Number-CGP350SETSS
~Serial Number
~Date of Installation
We appreciate your feedback and look forward to your reply.
Knobs melting and breaking 184723202
Age 45-54
Why I chose this product Price
I have used this product for 1-3 months
Sweepstakes No
Did you read product reviews online before first purchasing this product? No
Where did you purchase the product? In-Store
Purchased April 2017 and knobs melting and breaking
Thank you for taking the time to write a review on your cook top. We truly regret your experience. This is not what we would expect from our appliance. Please forward this email to eResponse@ge.com. We will be able to look further into this issue. Also include the following:
~Contact Name
~Home Address
~Phone Number
~Model Number-CGP350SETSS
~Serial Number
~Date of Installation
We appreciate your feedback and look forward to your reply.
Knobs melting and breaking 184723202
Age 45-54
Why I chose this product Price
I have used this product for 1-3 months
Sweepstakes No
Did you read product reviews online before first purchasing this product? No
Where did you purchase the product? In-Store
Purchased April 2017 and knobs melting and breaking
Written by a customer while visiting geappliances.com
Customer Rating
3
Knobs keep breaking.
on August 24, 2017
Posted by: Chapper
from South Carolina, United States
I have had this stove top for about two years. I have replaced the knobs 4 times (not an inexpensive purchase). Please tell me which knobs that may be on other stove tops that I can purchase for this item? Perhaps others knobs are of better quality. Thanks,
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy JILLatGEA, GE Appliances, August 28, 2017
Hello. We appreciate your taking the time to write your review on your cooktop. We're sorry for your experience. If you will email your details to eResponse@ge.com, we will be glad to review your issue. Be sure to include a copy of your review, your name, address, phone number and the model and serial numbers of your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com