Customer Reviews for GE - 30" Built-In Gas Cooktop with 5 burners - Stainless Steel
Customer Rating
4
Great cook top
on November 9, 2022
Posted by: OrrinT
I love this stovetop, it was here when we bought the house, but they didn’t leave the griddle designed for this too! Where can I buy the griddle shown in the pictures?
We have never had a gas stove top that is not made for real cooking. This is our third gas stove top and a major disapointment. Do not buy, do not buy...it does not generate enough heat to cook a meal.
No, I would not recommend this to a friend.
Performance
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 29, 2021
Greetings,
Thank you so much for sharing your thoughts with us. We're so sorry to hear that this cooktop is not living up to your standards and can understand your frustration. We'll be sure to pass this information to our product team for future developments. Have a great day! Mike@GEA
This cooktop has been a huge disappointment. You can't really use all the burners at the same time. It is difficult to clean. Even cleaning with warm soapy water and gentle cloths, labels are coming off around knobs. Knobs are painted so the stainless steel paint is coming off. Have had less than 5 years and looks like it is old.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 22, 2020
Hi ALM27 - Thank you so much for your candid feedback. We're so sorry to hear of your disappointment with the cooktop and will be sure to share your comments with our product team for future design and development. We apologize for any inconvenience you've experienced.
To order replacement knobs, you can call our GE Parts Team at 1-877-959-8688 or order online by visiting: https://www.geapplianceparts.com/store/
If any questions or concerns come up, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
I have already replaced the knobs twice but the plastic breaks so easily. It’s practically a rip off paying for these again and again. And $68 is such a steep price for a such a low quality product
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
1
Value
2
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 6, 2020
Hello sgashu3 - We're sorry to hear of your cooktop knob experience. Please reach out to us by email at the following link so we may review your situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your feedback and look forward to hearing from you.
It looks amazing - it gets tricky when your cooking lots of different things because of the space limitation with the extra burner. I really like it, and the stainless looks great, but of course is not scratch resistant, so you have to be very careful not to scratch the surface.