Customer reviews from geappliances.com
GE - 30" Built-In Gas Cooktop with 5 burners - Stainless Steel
Average customer rating
4.2
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
161
4 Stars
50
3 Stars
13
2 Stars
14
1 Star
23
80%of customers recommend this product.
(
203 out of
253)
Customer Reviews for GE - 30" Built-In Gas Cooktop with 5 burners - Stainless Steel
Customer Rating
5
Awesome Product
on August 29, 2017
Posted by: sanjana
from Cary, NC, United States
We bought our new dream house last year and installed this GE Cafe product. Awesome experience, No Issues so far! A great product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Knobs keep breaking.
on August 24, 2017
Posted by: Chapper
from South Carolina, United States
I have had this stove top for about two years. I have replaced the knobs 4 times (not an inexpensive purchase). Please tell me which knobs that may be on other stove tops that I can purchase for this item? Perhaps others knobs are of better quality. Thanks,
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy JILLatGEA, GE Appliances, August 28, 2017
Hello. We appreciate your taking the time to write your review on your cooktop. We're sorry for your experience. If you will email your details to eResponse@ge.com, we will be glad to review your issue. Be sure to include a copy of your review, your name, address, phone number and the model and serial numbers of your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
3
Knobs melting and breaking
on August 12, 2017
Posted by: 1Darling1
from California, United States
Purchased April 2017 and knobs melting and breaking
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy BRENDA@GEA, GE Appliances, August 14, 2017
Hi 1Darling1,
Thank you for taking the time to write a review on your cook top. We truly regret your experience. This is not what we would expect from our appliance. Please forward this email to eResponse@ge.com. We will be able to look further into this issue. Also include the following:
~Contact Name
~Home Address
~Phone Number
~Model Number-CGP350SETSS
~Serial Number
~Date of Installation
We appreciate your feedback and look forward to your reply.
Knobs melting and breaking 184723202
Age 45-54
Why I chose this product Price
I have used this product for 1-3 months
Sweepstakes No
Did you read product reviews online before first purchasing this product? No
Where did you purchase the product? In-Store
Purchased April 2017 and knobs melting and breaking
Thank you for taking the time to write a review on your cook top. We truly regret your experience. This is not what we would expect from our appliance. Please forward this email to eResponse@ge.com. We will be able to look further into this issue. Also include the following:
~Contact Name
~Home Address
~Phone Number
~Model Number-CGP350SETSS
~Serial Number
~Date of Installation
We appreciate your feedback and look forward to your reply.
Knobs melting and breaking 184723202
Age 45-54
Why I chose this product Price
I have used this product for 1-3 months
Sweepstakes No
Did you read product reviews online before first purchasing this product? No
Where did you purchase the product? In-Store
Purchased April 2017 and knobs melting and breaking
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent product
on July 31, 2017
Posted by: Trishtalk1
from Vacaville, CA, United States
Love this cook top and the griddle feature. I leave the griddle on and find I use it almost every day and still have space for other large pots and saucepans.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works even better than it looks!
on July 18, 2017
Posted by: Fun Times
from Colorado Springs, CO, United States
I was debating whether to get the basic model or go for the gusto...I went for it all! The unit looks so great in my kitchen and performs spectacularly! Great temperature control and versatility!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible product
on July 17, 2017
Posted by: Shuff786
from Canada
I bought this product 1.5 years ago. The first item delivered was defective, gas would not turn on and there were loose pieces on the inside. Second product worked for about 2 months and began breaking down. Knobs are made of cheap plastic that snaps easily. 1 week ago a gas line inside the unit decided to rupture which
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Very disappointed with GE
on July 16, 2017
Posted by: Srini_bv
from Dallas, TX, United States
As many have said, the stove has only one functional burner for any cooking that needs high heat. You can somehow manage with this shortcoming but the biggest disappointment is the flimsy knobs. They plastic stem breaks every few months. We have had to replace three sets in about a year's time. And these knobs are very expensive to replace on top of the bad quality. Very, very bad. Please don't buy this stovetop. Disappointment guaranteed.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy JILLatGEA, GE Appliances, July 17, 2017
Hello. Thank you for taking the time to write your review on your knobs. We’re sorry to hear this has happened. If you will email your details to eResponse@ge.com, we will be happy to look into this for you. In your email, please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We value your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great cooktop
on July 7, 2017
Posted by: Reagan
from Overland Park, KS, United States
Most pleased with this after 6 weeks or so. It replaced a GE electric cooktop & dropped into the granite hole perfectly. We have not experienced the primary report negatives of 1. Poor quality knobs & 2. Insuffient cooking power. Go with it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com