Customer Reviews for GE - 30" Built-In Gas Cooktop with 5 burners - Stainless Steel
Customer Rating
1
Knobs are cheap and break off easily
on October 30, 2017
Posted by: Brahmananda
Knobs broke with in 2 months, will try to contact GE and it did not cover the hole completely to replace a previous 30 inch cooktop.
No, I would not recommend this to a friend.
Response from geappliances.comBy BRENDAatGE, GE_Appliances, October 31, 2017
Hello,
We appreciate you taking the time to write a review on your cooktop. We regret your experience and we would like to look into this issue for you. If you would, please forward this entire email to eResponse@geappliances.com along with the following information:
~Contact Name ~Home Address ~Phone Number ~Model Number-CGP350SETSS ~Serial Number- ~Date of Installation
We appreciate the feedback and look forward to hearing from you.
Knobs are cheap and break off easily 192217809 Sweepstakes Yes
Knobs broke with in 2 months, will try to contact GE and it did not cover the hole completely to replace a previous 30 inch cooktop.
I hate this cooktop. It has one large burner in the middle, but if you use it, you can not use the other 4 burners! Only a very small sauce pan will fit if you have a large skillet on the center burner.
If you need to boil any liquid with any speed, the center large burner is your only option. The left and right burners take forever and the 2 small simmer burners won't boil anything...ever. All in all, an esthetically pleasant waste of money.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
1
Response from geappliances.comBy BRENDAatGE, GE Appliances , October 2, 2017
Hello Michaelperry15,
Thank you for taking the time to write a review on your new cooktop. We regret you are unhappy with your cooktop. This is not what we would expect to hear.
As we always strive to improve our products for our customers, we will be sure to share your comments with our engineering staff.
I selected this cooktop carefully because I like the configuration of the burners and the fact that it has a fast runner in the center. I also wanted the griddle and I find it very useful. Perfect pancakes, perfect French toast. Perfect grilled cheese! that said, one should consider where the grill will be stored when not in use. It's made by Lodge the famous maker of iron skillets and by necessity it's very heavy . The burners are also heavy but I knew this going into it...it makes them stable. If you don't mind the weight of those burners this is an absolutely perfect cooktop. I love it. Also the lights on the knobs have saved me when I glanced into the kitchen and noticed the blue light was on, I had not turned off the burner !