Customer Reviews for GE - 30" Built-In Gas Cooktop with 5 burners - Stainless Steel
Customer Rating
5
It's living up to my expectations!
on January 1, 2015
Posted by: MamaKrogs
from Mobile, AL
Although we've only had our cooktop for 1 week, it really got tested on Christmas Eve when I cooked a big turkey dinner for 9 people! The 5 burner cooktop was wonderful to have when I was in the crunch time right before dinner. It has consistent flames, enough variability in the controls, and it cleans up great with just a paper towel and a little soap.
I purchased the gas cooktop to replace an electric cooktop. I love having the large pot burner in the middle. It comes with a griddle, which is convenient for cooking pancakes and sandwiches. It is easy to move the burners to clean. We have grandchildren frequently in the house so the lock feature was a definite plus for us.
The height of grill seems to be more that required. the flame doesn't really touch the pot. Takes longer to cook.. There is no option to change the grill. Looks nice.. Child lock is a good feature.
I was worried as not every review was good but I love this cooktop. The griddle was scratched but my appliance store supplied a new one in two weeks. The packaging scratched the griddle
I bought this cooktop about a month ago and was excited to give it a go!
First, let me say, I love the look of the cooktop (except the height of the grates) and I love the fact that it's a five burner. I wanted the controls in the front and I really liked how GE (and other manufacturers make it, too) placed the front two burners, using as much of the footprint as possible, instead of a straight front surface, which would use less cooking surface area. This design allows for more grill coverage. Now, will I end up using all five burners in any given time? I hope so and I hope it's not "big pots" that they won't all fit over the burners.
As my handyman was installing, we noticed the opening was a bit bigger than I would have liked because there was 5/8" gap in the depth and 1/2" gap in the width area. I had an electric glass cooktop (did love the cleaning aspect of it) that had a straight corner cut out on my granite when granite was installed 9 years ago. This cooktop has a "rounded" corners so in order to cover the straight 90 degree angles on either sides of the cutout, we had to pull the cooktop all the way to the front, leaving 5/8" gap in the very back, allowing food/oil, etc. to fall onto the top of my oven (which is just below it, also GE model PT925SNSS) and even with that, it BARELY covered the corners of the cutout! Now, I'm needing to have some sort of a long piece of "something" to cover the gap in the back that this cooktop doesn't cover, ugh!
However, that's not my biggest problem. Now that I have had first hand experience with using this cooktop, as with other reviews, I have to complain about the height of the grates. why are the grates positioned so high up above the flames??? The heat really does seem to escape because your pot/pan is positioned higher than the other gas cooktops I've seen and used. Also, if you don't have a large enough pot/pan covering the burner, you're sure to have very hot handles because the heat from the flames will escape out of the sides of the burners and heat the handles up so that you can't touch them without using some potholders. I already had low clearance when I cooked in my flat glass cooktop because my over the range microwave sat further down from the cupboard than it should have, by code, so now, my clearance is lost by about another 2.5 inches. I decided to go with this model, despite the loss of clearance because I know we'll replace the cabinets in the future. And I intend to raise those stupidly low cupboard above the cooktop by six inches or just have a range hood above it.
I use a lot of very small pots and the only burner that's small enough to use efficiently is the middle (the triple flame burner) and use the middle smallest burner. Is that crazy or what?!?!?! If I want to use the smallest burner and a triple flame burner, I obviously can't. The other two "smaller" burners are still not small enough to use with my small pots.
The reviews about "taking longer to boil" is really true. I was skeptical when I read reviews about how slow it boiled but you know what, it's really true. I was surprised at how slow it did boil. My guess is it's because part of the heat is lost due to the height of the grates.
After having used it only a couple of weeks I'm finding the position of the two smaller and two larger burner positioning to be weird. Why didn't GE place one smaller burner in the opposite side of the other smaller burner so we can use one smaller and one larger, instead of both in the front or both in the back? That, honestly, didn't make any sense to me.
Also, the knob that controls the griddle controls both burners at the same time so you can't adjust one burner at a time. GE, did you think about the fact that we, as consumers, might want to have one burner to use as a "warmer" plate and the other burner as the "cooking" plate??? Obviously not!!!
Lastly, and this, frankly, is astounding to me. Why did you not make the control knobs removable????????????? Has your QM department not tested this model before it was sent to manufacturing? Hasn't anyone at GE ever cleaned gas cooktop knobs??? Do you know how much more convenient it is to clean your cooktop when your knobs are removable? And why are the knobs not metal? They are cheap hard plastic material that's made to look like metal finish. I hope they don't break on my like some of the reviews mentioned.
That's all I have to say. If GE is reading my review, I would be very interested in speaking to someone to discuss these concerns so you can implement them in your next model. Thank you!