Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
5
Love It!
on August 25, 2012
Posted by: Caffee My Way
from Jackson, NJ
I love my Keurig! I like Caffeine, my husband is a De-Caf drinker, my daughter likes flavored and my son is a tea drinker. This covers all our likes in just seconds! De-scaling is a pain, but then again, it was a pain with my other coffee maker. I LOVE my Keurig and will never give it up. When and if this one dies, I'm prepared to purchase another!
Pros: Accommodates All Cup Sizes, Multiple Settings, Stylish, Durable, Easy to use, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Not so Great!
on August 25, 2012
Posted by: phoenix
from northridge, ca
The K-cups are weak, I feel like I'm drinking coffee flavored water. When I set the menu to the largest cup it only fills my cup 3/4 of the way. I love the idea of making a single cup of coffee at a time but think I will stick with my old BUNN 12 cup.
Pros: Easy to use, Stylish
Cons: Limited Cup Sizes, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Built-in Obsolescence
on August 23, 2012
Posted by: Once A NYC Girl
from Moorefield, WV
When I first received the B70 model, I was pleased and purchased a wide variety of flavors. I showed it off to my friends and we had wonderful "coffee klatches" over the 4 years that this brewer worked. But then the problems started. Just take a look at the videos and you will see what can go wrong. Once the problems start, they escalate and you start wasting k-cups, doing a variety of cleaning tasks in order to produce a cup and over time, the one-cup feature loses any value because you simply cannot produce a cup of coffee. The only solution is to buy a new brewer...well the performance of the old brewer certainly discouraged me from buying a new one, even at discount!
Pros: Multiple Settings, Easy to use
Cons: Noisy, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Great Brewer
on August 23, 2012
Posted by: Rob
from Danville, IN
This is a great brewer! Absolutely love it. Have used it every day for 14 months with no problems.
Pros: Easy to use, Durable, Stylish, Fast, Multiple Settings, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
"if you like coffee you'll love Keurig
on August 22, 2012
Posted by: coffee girl
from Bryan Texas
This is the best coffee maker i have ever purchased. the coffee taste wonderful and the Keurig is so easy to use.i am so glad i purchased it.
Pros: Accommodates All Cup Sizes, Stylish, Fast, Durable, Easy to use, Quiet, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Will not last
on August 22, 2012
Posted by: becky
from CT
I have loved this machine until today. It just completley stopped working and its less than 2 years old. It wont even turn on. I called customer service and they were willing to offer me a new one at a discounted price. They only offer a 1 year warranty on this product, which shows that they clearly do not stand by their product. I dont think i will spend another [$] on a machine that doesnt even last 2 years!
Pros: Easy to use, Accommodates All Cup Sizes, Fast
Cons: Fragile, Pricey / Poor Value, Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
4th Keurig in 5 years
on August 21, 2012
Posted by: N
from Bedford
Thank you to Keurig Customer Service, BUT I wouldn't be a current owner of Keurig Platinum Brewing System if Keurig Customer Service wasn't so fast to replace the one machine that gave me trouble just before the one year warranty expired, and totally broke just a couple of month after it. I realized that it wasn't just bad luck with Keurig (4 machines in 5 years), but that the company actually sells a product that is not beneficial for the company's reputation. If this new and replaced brewing system breaks again within the year, I will never buy another Keurig and will advise people to make sure they do their research before spending close to $200.00.
Pros: Fast, Easy to use
Cons: Fragile, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Do not buy
on August 19, 2012
Posted by: KeurigIsJunk
from Seattle, WA
I'll keep this short as others have already echoed my complaint. The Keurig brewing machines are junk. Literally. After 13 months mine died, like it did for many others. If you are just now wondering if you should buy your first Keurig, just don't. You don't want the frustration. Now then, I'm also an idiot because I am addicted to the quick/easy and great tasting coffee. So after my last one broke, I bought a new one. Sigh. I just can't help it. :-(
Pros: MAKES GREAT COFFEE
Cons: Breaks just after 1 year
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com