Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
5
Best Coffeemaker I've Ever Owned
on August 30, 2014
Posted by: Cleve
from Cathedral City, CA
I drink 2-3 cups of coffee per day. This maker prepares itself quickly, almost before I've made a selection of which K-cup I desire for the next cup. In my estimation, those who find the Keurig brewer unsatisfactory don't read the clear instructions for settings, use, and care. I recently purchased a new brewer, with 60 free K-cups in the carton, plus a new item: water filter (which I do not use). Added to that, I ordered the free (duplicate) order of my favorite selection - at the price of one, shipping included. I gave my old brewer to a friend (with all the instruction booklets provided with it, too). Plus, I advised him to view the on-line videos. My wife doesn't use the coffee selections in K-cups. Prefers store bought ground 2-3 lb. coffees in plastic containers. I tried advising her on how to use the single brewing K-cup for such coffees, but she doesn't understand that the coffee cannot be "packed down," "filled to the brim," etc. Oh, well... I enjoy my K-cups every morning, without that variable feature presentation.
Pros: Accommodates All Cup Sizes, Stylish, Durable, Easy to use, Fast, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
sadly this model frequently breaks
on August 13, 2014
Posted by: frustrated coffee lover
from cincinnati ohio
I have owned at least three of these machines (yeah I know, shame on me for repeating my mistake), they consistently fail and need replaced about every 18 months, this gets to be expensive.
Pros: Multiple Settings
Cons: Pricey / Poor Value, Limited Cup Sizes, Fragile, Expensive Machine Fails
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Didn't get my moneys worth
on August 11, 2014
Posted by: Not a Fan
from McAlester, Ok
Very unhappy with the K75 Platinum Brewing System. Only had it 3 weeks and it stopped working!! Display always shows "prime", will not pump enough water for larger cup size and when you finally get coffee it's unheated water. I have replaced the filter and only use filtered water in my brewer. It's a $179 piece of junk. Took 2 calls to customer service to get a replacement approved. Then to be told 7-10 business days to get my replacement. Poor quality and poor customer service
Pros: Accommodates All Cup Sizes, Multiple Settings, Fast, Easy to use
Cons: Pricey / Poor Value, Fragile, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
prime message inconviniences
on August 10, 2014
Posted by: peter
from nutley, new jersey
Prime message appears too often especially when you are doing multiple brewings. It is very hard to get rid off even if you follow the cleaning instructions. The filter replacements are too pricey.
Pros: Easy to use, Multiple Settings, Accommodates All Cup Sizes
Cons: Prime Message Shows Often, Complicated, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Great way to treat yourself!
on August 8, 2014
Posted by: HappyB
from Kenai, AK
A great way to enjoy different coffees and finding different flavors/levels of enjoyment to fit your moods. This brewer offers many choices of how to brew your favorite coffees from getting that needed jolt of caffine (4oz) to being able to share your favorite (12 oz) with your person of interest. The only reason I did not give this 5 Stars is because nothing is all it could/should be, but this is close!
Pros: Fast, Great Nite-lite, Easy to use, Multiple Settings, Stylish, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Love the convenience but it didn't last
on August 7, 2014
Posted by: J.W.III
from Bay Area
Loved the looks and convenience. A large variety of K cup coffees are available. My Platinum brewing system lasted less than 3 years. I live alone and drink coffee about three times a week. With my limited use I expected it to last a little longer. Up until it stopped working I loved it.
Pros: Easy to use, Convenient, Stylish, Accommodates All Cup Sizes
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Fab
on July 29, 2014
Posted by: katkat
from new york
Really easy to use product
Pros: Accommodates All Cup Sizes, Easy to use
Cons: Complicated
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
I like the convience of making 1 cup
on July 27, 2014
Posted by: DonD
from Albuquerque
The Kcups are expensive, but when I only drink 1 or 2 cups, it is easier to do. I received mine for Christmas 4 years ago and it quit working about 5 months ago
Pros: Accommodates All Cup Sizes, Multiple Settings, Fast, Easy to use
Cons: Pricey / Poor Value
I would recommend this to a friend!
Written by a customer while visiting keurig.com