Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
5
Brews excellent tasting coffee
on April 14, 2014
Posted by: shirl
from Saginaw MI
Very good product except it only brews 2 cups of coffee per k-cup, other cups will be watered down and the full flavor will not be enjoyable, this can be costly seeing that a box of k-cups are 8.99 & up depending on the brand, should brew at least 10 cups of coffee at full flavor to compete with price
Pros: Accommodates All Cup Sizes
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Had my 1st one for 4 years.
on April 12, 2014
Posted by: Faro of Mission Viejo
from Mission Viejo, CA
I had mine for 4 years and never descaled it. I finally decided to do this and that is when I had the problem and had to replace it.
Pros: Easy to use, Multiple Settings, Stylish, Fast, Durable, Accommodates All Cup Sizes
Cons: The Noise Is Anoying, Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
We are in love!
on April 10, 2014
Posted by: JJ&Kim
from Deer Park, Washington
We bought our system at Costco. We had been wanting one for a long time and saw that they had it on sale there. $124.00 plus you got 60 K-cups and the reusable K-cup. We just couldn't pass it up. We have loved it from the second we bought it. It's easy and fun to use. All of my kids from 16-9 love making everything from iced coffee to hot chocolate. The only thing that makes me a little annoyed is the price of some K-cups like hot chocolate or iced tea. They cost the same as the coffee K-cups even though hot chocolate and iced tea are a cheaper product. It would be nice if the price was lowered, even to around four to five dollars. Other than that we are completely hooked.
Pros: Makes Yummy Coffee, Tons Of K-cup Choices, Fast, Easy to use, My Teens Love It, Stylish
Cons: Some K-cups Are Costly
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
It's Junk
on April 10, 2014
Posted by: Steve
from Salt Lake City
Got it from COSTCO. Haven't had it a week and the pump stopped. Will be returning it to COSTCO. We had a Mr Coffee K Cup machine before that lasted a year.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
my new kerrig
on April 10, 2014
Posted by: Larry M.
from Fremont Ne.
i don`t know why i waited so long to get one . no mess , fast to use, and very simple to use . thank you.
Pros: Durable, Multiple Settings, Stylish, Easy to use, Accommodates All Cup Sizes, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
wait time is excessive
on April 8, 2014
Posted by: puric
from San Diego, CA
I used to have K10 mini brewer in the past (till it died) so I purchased this one as replacement. I use it for occasional drinking when need to make a single cap in rush morning and i don't have time to brew coffee. The biggest drawback for me, personally, is the time it take for the brewer to be ready. If you don't use it, it goes to sleep. Then you have to flip the switch ON and it takes around 3-4 min. before its ready. Funny part even if it is not ready, the cup sizes may flush letting you select what you want. At first i though if i were to select the size i want and click go, it would make the cup when it would finally become ready. Turns out once it becomes ready, it ignores the selection you had already made while it was in the Not Ready mode.
Cons: Wait Time To Be Ready
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Good drink from slightly flimsy device
on April 8, 2014
Posted by: Oldwelsh
from Texas
At the end of the brew cycle, flow is painfully slow. This may be more related to the K-Cup rather that the Brewer.
Pros: Easy to use, Stylish, Multiple Settings, Fast, Accommodates All Cup Sizes
Cons: Pricey / Poor Value
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Found the secret
on April 8, 2014
Posted by: Nick
from Louisville, CO
I make two cups every morning. I use French Roast K-Cups and the combination is perfect. Very easy to use and cleaning isn't as much of a pain as I thought it would be. All that said.......my first unit lasted 6 months until it just quit on me. I got another one and after about 6 months it quit on me as well. The second time around I diligently used the filter kit and de-scaled every 2 months and it still died. But I stuck with it and found the secret. While de-scaling it (1/4 cup at a time (are you kidding me)), I said to heck with it and left it to sit for a couple of days with the vinegar in it. And then out of curiosity I tried one last time and it worked. If you live in an area with high mineral content in the water (even if you use the filter), this system will bog down. If you leave the vinegar in it for more than a day when de-scaling it will un-clog. And that my friends is the secret.............Now, all of that said, why wouldn't Keurig make a more robust system? Hopefully, their engineers are working on that right now.............
Pros: Great coffee, Fast, Easy to use
Cons: Needs To Be More Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com