Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
2
spastic cup fill
on April 24, 2014
Posted by: Don the confused watered down coffee guy
from Avon Park, Fl
no matter which cup size button I select, this maker makes a decision all on its own, (needs no suggestion from me). I prefer a short cup of flavored coffee, I get a travel size mug of the weak stuff. Regular size (next to the travel mug size) will give me a travel mug fill almost always. That is whenever it feels like it. Every cup is an exciting adventure to see how full it gets. The fuller the weaker, like hot water.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
5 Star for us.
on April 24, 2014
Posted by: Shirley the walker
from Sky Valley CA. The middle of nowhere !
We don't wast coffee only what we want. Not to much or little thank you.
Pros: Stylish, It's Very Hot, Durable, Easy to use, Accommodates All Cup Sizes, Hot When Done, Fast, Doesn't Need More Heat, It's Hot First Time, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Worst Keurig machine I have owned
on April 20, 2014
Posted by: Sweetie
from Florida
I have purchased 6 brewers and this one is horrible. The older ones I gave to my daughters are still working while this one barely works at all. So disappointed and paid a lot of money for it.
Pros: Multiple Settings
Cons: Noisy, Pricey / Poor Value, Pump And Prime Issues
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
i really wanted to like this
on April 20, 2014
Posted by: rcwebr
from Tucson, AZ
I bought this exactly one year and two months ago. It was fine but the last month started getting a bit glitchy. I faithfully cleaned this thing every 3 months even before the clean light came on. I only ever put filtered water into it. the last month or so, sometimes nothing came out, i would have to turn it on and off, sometimes it would not make a full cup, sometimes it would keep running after the coffee dripped and i would have to shut it off to stop it. then the prime light would come on. I cleaned out the inside like the video said to more than once. I am done with this thing. it is just not worth the price. I had to bring out my old drip maker yesterday. I was going to buy a new machine but decided that it is not worth trying again. I like the coffee, but not the machine. good luck and good bye.
Pros: Stylish, Multiple Settings, Fast, Easy to use, Accommodates All Cup Sizes
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
We love it!
on April 20, 2014
Posted by: Elena
from Charleston, SC
We have had our first one (Platinum 75) for several yrs and it is still performing perfectly. Plan to buy another one for our summer home. Wish my reward points would buy the mocha Platinum 75. They can only be used for the black one....bummer.
Pros: Fast, Easy to use, Durable, Stylish, Accommodates All Cup Sizes, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I can't think of any cons
on April 18, 2014
Posted by: Heather
from Bowie, MD
The K75 replaced my K45. I upgraded to this model and my mom is jealous. This one is quieter than its predecessors, no noise refilling water at all. And refilling the reservoir is a piece of cake with the easy flip lid - you don't have to take the entire cover off. I love the timer feature, it auto shuts off when I don't need it. Can even set your most often used cup size. There is nothing to complain about, not one thing i would improve on or wish was better. I love it. I drink several cups of hot tea, ice tea, coffee, etc per day and I'm never bored with what to make. And I love it for family use. I don't use anything but bottled water for it, I hear that helps it last longer.
Pros: Easy To Refill, Quiet, Easy to use, Fast, Multiple Settings, Accommodates All Cup Sizes, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
NOT TOO SURE ABOUT THIS COFFEE MAKER
on April 18, 2014
Posted by: IRISHBARBIE
from VONORE, TN
WISH IT WOULD MAKE STRONGER COFFEE
Pros: Easy to use
Cons: Not For Strong Coffee
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Prime...Prime...Prime
on April 14, 2014
Posted by: Coffeeholic
from Torrance, CA
It seems to me that the major issue with this brewer is "Prime." My first brewer did that after only owing it for three months. It was replaced quickly and I was brewing again. However, after about 14 months, the problem has started again. I have descaled this brewer so that should not be an issue. It's really frustrating because we have to unplug the brewer and wait for it to cycle again in order to brew a cup of coffee. In the morning, when I am in a rush to get out the door, this can be a little bothersome. I truly hope the developers of this brewer read all of the comments and find a way to improve the performance on this model.
Pros: Easy to use, Multiple Settings
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com