Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
4
Love it Except the Ice Tea
on December 29, 2009
Posted by: flowerladylin
from Fountain Valley
I bought the more expensive upgraded model for the ice tea feature and could not believe it only makes 4oz at a time. at about .50 per ice tea cup you would use 3 every time rather expensive
Pros: Accommodates All Cup Sizes, Multiple Settings, Easy to use, Durable
Cons: Ice Tea is only 4oz
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
great for individual or for party
on January 2, 2010
Posted by: Kathie's Kitchen
from Springfield, Illinois
Received this about 2 weeks ago. I used it at a small party last week. Two different guests were so impressed that they each ordered one. I also ordered one for my son, and he no longer drinks cold coffee all day while working from home. This is so easy and the products are in every strength and type. I like decaf and my husband likes regular, so now we can both be happy in under two minutes.
Pros: Accommodates All Cup Sizes, Easy to use, Multiple Settings, Cleans up nice and easy, Stylish, Durable
Cons: Need more decaf flavors
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great Machine!!
on January 4, 2010
Posted by: T.M.
from Nashville, TN
This is such a super concept! Received this as a gift and I am in love - it's what gets me out of bed every day! EACH and EVERY cup tastes fantastic and there is NO cleanup or waste!!
Pros: Stylish, Accommodates All Cup Sizes, Multiple Settings, Durable, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Excellent alter. to espresso machine
on January 4, 2010
Posted by: Torqtec
from Buckley WA
I was skeptical about price and trendiness, but gave into my wife's wishes and happy I did. She prefers a medium-smooth roast, I like a dark-bold roast. Now neither of us have to compromise. I would like to see the price of K-cups come down and expect they will the more popular they become. Also I don't like to leave it on all the time, so I would like to see the power switch relocated to a more covenant location. Happy I have the choice of using the K-cups or my own grind. I have moved my espresso machine under the counter, because you can get just as creative with this unit.
Pros: Easy to use, Multiple Settings, Stylish
Cons: Power switch on rear, Limited Cup Sizes, K cup price
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Great idea, but machine broke down
on January 4, 2010
Posted by: Rosebud13
from Patchogue, NY
My family uses this machine for coffee, hot cocoa and hot water for instant cup of soup. It worked great for 5 whole days, but on the 5th day, it just stopped working. Got no reply from email and am currently still on hold waiting for a technician. Friends who own this machine love it - which is why I got one. I just wish I got more than 5 days of use from it. Hope customer service will be able to remedy the problem.
Pros: Accommodates All Cup Sizes, Multiple Settings, Easy to use, Stylish
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Best Coffee Ever
on January 5, 2010
Posted by: Steve the Cyclist AKA Stevelo
from St. Clair, Michigan
My friend, Mary, got me interested in the Keurig system as she has one and seemed to love it. After much research into the various models, I chose the Platinum mainly for its large (60 ounce) reservoir size. I can honestly say that coffee out of my Keurig is as good, and in most cases better, than the stuff I used to pay a small fortune for. Every time, and I mean every time, I get a consistent excellent cup of coffee. My kids get a kick out of making me a cup in the morning and they love the hot chocolate it makes. Do yourself a favor and get one of these, you will not regret it.
Pros: Accommodates All Cup Sizes, Easy to use, Stylish, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
We love it!
on January 5, 2010
Posted by: Wisconsin Mom
from St. Francis, Wisconsin
Verified Purchase:No
We have had the Platinum for one year now. It's fantastic. And when we did have trouble, Keurig quickly replaced either parts or the entire machine for us. Great service. After trying our machine, we know of at least 7 others who have purchased a Keurig! If you could try it, you would buy it.
Pros: Easy to use, Accommodates All Cup Sizes, Durable, Stylish, Multiple Settings
Written by a customer while visiting keurig.com
Customer Rating
2
Good brewer BUT...
on January 6, 2010
Posted by: Anonymous
from Ohio
We love the coffee our Keurig makes but we have now had THREE brewers go bad. The first two were "office" units we bought from a friend who sold to small business. The third was a platinum. I'm not sure if this is a recurring problem but it is getting VERY frustrating. Maybe we need to try the brewer from a different manufacturer.
Pros: Accommodates All Cup Sizes, Easy to use
Cons: Not durable, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com