Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
4
LOVE THIS
on January 21, 2013
Posted by: Brittany
from Ridgebury, PA
My husband and I use our Keurig Platinum EVERYDAY. We love it. It's fast and simple to use. You can adjust the settings so that it automatically comes on and goes off. It blinks when the water reservoir needs filled. There are several size settings to choose from. I love this machine!
Pros: Stylish, Durable, Easy to use, Accommodates All Cup Sizes, Fast, Multiple Settings
I set my timer to be on from 6AM to 11PM and generally use at least a full reservoir a day. Love having a piping hot cup of coffee anytime I want it without brewing a whole pot. I used to use a French press, which is great for a good cup of coffee, but I had to heat the water to 190 deg, measure the grounds, add the water, stir the mix, set the timer for 4 min., then press. Finally, I had to pour the finished brew out of the press and save whatever I didn't drink immediately to re-heat later. I usually grind my own whole beans and use the My K-cup adapter. Very economical this way, and I get far better coffee than any supplied in K-cups (including many varieties not available in K-cups). My conical burr grinder will dispense exactly the amount I need directly into the My-K-cup. I use the coarsest setting on my Breville grinder. I have used pre-ground "drip-grind" coffee from the store in a pinch and it worked fine with no clogs at all. So far with ~100 reservoirs worth of coffee prepared with my B78, it has been 100% reliable. I bought one for my son and daughter-in-law and they are enjoying theirs as well without any problems. I have just ordered another one for my summer home. The only thing I found as a con is that some travel mugs won't fit under the dispenser even with the drip tray removed. I did find some very good 7" tall travel mugs that fit and keep the brew warm for several hours.
Pros: Fast, Multiple Settings, Stylish, Easy to use, Durable
We just threw away our third brewer. This one just stopped working after following ALL suggested maintenance protocols FOUR months after expiration of warranty. All they would offer me is a discount on future purchase. Due to cost of brewer and cups, we have decided to purchase another single cup coffee maker that is NOT Keurig.