Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
4
Didn't last long!
on February 24, 2013
Posted by: Ro
from Cape Coral Florida
I purchased the Keurig after I tasted the best cup of coffee. So I decided to purchase the top of the line Platium edition. Loved it! Spend alot of money for a coffee pot! Only lasted 2 years and I was so dissapointed. I cannot afford to purchase another one. Thought by buying the best it would last a lot longer!
Pros: Fast, Multiple Settings, Easy to use, Stylish
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Held Up Overseas
on February 24, 2013
Posted by: Army Battle Space Owner
from Afghanistan
Had one in our war room in Afghanistan. It held up beautifully and saved us many-a-late-night when we were knee deep in nastiness. Definitely getting one now that I'm back home!!!
Pros: Accommodates All Cup Sizes, Multiple Settings, Durable, Easy to use, Fast, Stylish
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
4
Most expensive brewer ever purchased
on February 22, 2013
Posted by: Got to have it!
from South Carolina
The unit seems to be fine but rather pricey for the function it performs. It does brew a delightful cup of coffee everytime. The cup sizes are good although my cup does not fit so another cup must be used then poured into my mug (to tall).
Pros: Multiple Settings, Stylish, Fast, Easy to use
Cons: Pricey / Poor Value
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Would not get another one.
on February 21, 2013
Posted by: Frustrated
from Fl
Can not get help or parts to repair this . Just over a year old and won't pump any more. Call and no help.
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Great brewing of coffee and tea
on February 18, 2013
Posted by: Sue
from Ohio
Can make coffee, tea, or hot coco anytime with a touch of a button
Pros: Multiple Settings, Accommodates All Cup Sizes, Easy to use, Fast, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
XXXXXXX
on February 17, 2013
Posted by: XXXXXXX
from Muskogee,Ok
Have used mine very little--mostly when have ompany-now have had it 2 yrs & company tried to help me determine problem, but said would need to be replaced. Not very satisfied.
Pros: Accommodates All Cup Sizes
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Not durable
on February 16, 2013
Posted by: Nanc Q
from Houston, TX
Even after descaling, the unit does not work. It takes up to 4 tries to fill a cup at the same setting. Either the pump isn't consistent or the brain of the unit is going bad. It is disappointing that a unit that I paid so much for didn't last much beyond the warranty period.
Pros: Easy to use
Cons: Inconsistent Operations, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
SELL ME A NEW ONE!!!
on February 16, 2013
Posted by: DANNI THE TALKER
from Bagdad, AZ
I like this product, because I only drink 1 cup a day. Not ideal when you have family staying though. Waiting in line. Really mad that I registered my product and they want to sell me a new one, because their product failed right after a year. It is stylish on the counter, other than the water leaking from the bottom. It also is hard to clean.
Pros: Stylish
Cons: HARD TO CLEAN, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com