Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
5
Awesome Brewer
on June 25, 2013
Posted by: Jp
from West Bend, WI
I recommend descaling with white vinegar every 3 months.
Pros: Fast, Durable, Stylish, Easy to use, Multiple Settings, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great product.
on June 25, 2013
Posted by: Ron
from Fayetteville, NC
Used all day every day. My third Keurig, and the best one yet.
Pros: Accommodates All Cup Sizes, Fast, Multiple Settings, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
About this brewer
on June 24, 2013
Posted by: Heidi
from FL
The big reservoir is really great. The B70 was much better noise wise and a little quicker. I love having a fresh cup of coffee in the morning. The brewer makes so many clicking noises and I hope the K75 lasts longer than the B70. Customer service doesn't know their products and said they were shipping me a B70 to replace the one that just wouldn't turn on one morning. Customer service sent me a K75 after I specifically said is it the B70 and she said yes. Don't expect this brewer to last more than 2 years.
Pros: Easy to use, Multiple Settings
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love it!!!
on June 23, 2013
Posted by: banjaboy
from Vancouver BC Canada
I love my Keurig!!! Im a recovering Starbucks "addict" lol!! I was finding it just too expensive. Tried every brewer out there until I finally tried the Keurig. It makes a perfect cup every time, simple controls, easy to use and cheap coffee. What more could I ask. I am down to 2 choices for my fave brew. Love it, love it, love it!!!!!!
Pros: Durable, Easy to use, Fast, Stylish, Multiple Settings, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
20 months and it's over
on June 22, 2013
Posted by: Disappointed in Texas
from Austin, TX
After 20 months, it just quit working. I called customer service and tried everything, but nothing worked. They said it could not be fixed but offered a discounted price for a new one. Why would you pay this much money for something that is only good for less than 2 years? I am so disappointed - I loved the quick cup of coffee and the 5 size selection. Now, after reading the reviews, I see that this is an ongoing problem that apparently cannot, or is not, being fixed.
Pros: Fast, Easy to use, Multiple Settings, Stylish
Cons: Only Good For 20 Months, Pricey / Poor Value, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
IT BROKE IN LESS THAN A YEAR!
on June 21, 2013
Posted by: Maddie
from Dallas, TX
I received this as a gift and it broke in less than a year.
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Didn't last very long, less than 2 years
on June 20, 2013
Posted by: SoundmanNH
from NH
We decided to try a Keurig for it's flexability for brewing both coffee and tea. After 18 months of daily use, it starting brewing partial cups of coffee. I followed all of the cleaning and descaling instructions on the Keurig website. After running a paper clip into the needle holes that pierce the top of the K-Cup, the unit would only flash "Not Ready". After a few minutes, the top of the unit over heated to the point of being too hot to touch. I expected a longer life from a coffee maker well into the 3 figure price range. The one year warrenty is not long enough, and I was only 6 months past that. I was offered a new replacement unit for less than half the price of a new one. I feel Keurig should have just replaced our defective one for free.
Pros: Multiple Settings, Convenient
Cons: Pricey / Poor Value, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Disappointed with durability
on June 19, 2013
Posted by: Bobby
from South Portland, ME
Use everyday, provides a great cup of coffee at the right temperature. The only water I use is filtered, but had a problem with constant "prime" message after 2 months of use. Keurig replaced the unit without a problem, without a wait or hassle. I did notice the new unit has a filter included which the original didn't; if you have big hands, installation isn't easy.
Pros: Accommodates All Cup Sizes, Stylish, Fast, Multiple Settings, Easy to use
Cons: HARD TO CLEAN, Fragile
I would recommend this to a friend!
Written by a customer while visiting keurig.com