Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
1
Broken after 2 years :-(
on November 27, 2013
Posted by: Knowclue
from New Jersey
Have LOVED this machine... until today. Thanksgiving and this is the day it decides to give up the ghost, flooding my counter. :-( I purchased the machine only two years ago!!! I wish I had read the reviews first as this seems to be a common complaint. At this price, I absolutely expected much, much more. If you like the convenience of the Keurig system, get a cheap machine... then you won't mind when you have to throw it out in a year or two (as long as you don't mind filling up our land-fills with worthless junk, that is).
Pros: Fast, Accommodates All Cup Sizes, Easy to use, Multiple Settings, Stylish
Cons: Fragile, Pricey / Poor Value, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
This is the best!
on November 29, 2013
Posted by: Coffee Lover
from NJ
I love a good strong cup of coffee. The Keurig is perfect for this without having to make a whole pot of coffee. Other household members are enjoying the variety of coffees, teas and hot chocolate.
Pros: Fast, Accommodates All Cup Sizes, Perfect For Hot Chocolate, Easy to use, Great For Coffee Tea, Perfect For Tea, All Household Is Happy, Great Coffee Every Time
Cons: Pricey, Priced Too High
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love this machine
on November 30, 2013
Posted by: Cafe Mocha lover
from Elkton, MD
Keurig stands behind their product. Had issues with smaller machines-Keurig immediately replaced it at no charge to me. Have been using the big machine for some years now and works perfectly. cleaning it has never been an issue. If it clogs as some have stated-could be from hard water build up. Keurig clearly recommends using bottled or filtered water (which I use only). So clogging has never ever been a problem. My friends disregard this requirement and complain constantly that their machine doesn't brew correctly. would highly recommend this product, but would stress that you must follow the instructions !
Pros: Fast, Multiple Settings, Durable, Accommodates All Cup Sizes, Easy to use, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Convenient but Slow
on November 30, 2013
Posted by: Amie3
from New Jersey
Verified Purchase:No
I purchased this so that I can have a cup of coffee on demand instead of making a full pot and having to wait the 15 minutes it took my coffeemaker to brew. My boyfriend has a Keurig and it brewed an entire 12 oz cup in less that 20 seconds. I liked the look of this brewer but it does take a full minute to brew. I'm not sure why Keurig couldn't make this brew faster like the older models.
Pros: Accommodates All Cup Sizes, Easy to use, Stylish, Multiple Settings
Cons: Doesn't Seem To Fill Cup, Slow
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Seems like a nice buy
on December 2, 2013
Posted by: John the Newbie
from Warrington, Pa.
Just got our first Keurig and it seems like a great buy. It is easy to use. I ordered White Chocolate hot chocolate and it is very good. I am concerned about the amount of negative reviews I have been reading. I would like to think that an expensive brewer like Keurig would last a long time.
Pros: Durable, Multiple Settings, Accommodates All Cup Sizes, Fast, Easy to use, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Greatest invention ever!
on December 3, 2013
Posted by: Sandy from vegas
from Las Vegas, NV
I usually don't drink coffee and my husband will occasionally make himself coffee or go buy at the local gas station. This makes brewing coffee fun, easy and enjoyable. And since I'm not a huge coffee drinker, I love how I can choose to brew hot cocoa. And My husband loves all the variety of teas there are. Definitely convenient for both of us.
Pros: Stylish, Easy to use, Multiple Settings, Fast, Accommodates All Cup Sizes, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Buying directly from Keurig
on December 3, 2013
Posted by: Kathy
from rome ny
I like the machine but I suggest not buying it directly from Keurig. I ordered from Keurig and it came without a manual. It took many phone calls and arguing back and forth trying to get the manual sent to me
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I would recommend this product strongly
on December 5, 2013
Posted by: Loree, a fan
from Brownsville, MN
I bought one of the original Keurig coffee makers and am still using it. This has to be about 6 or 7 years ago. It was the first time I ever saw the product. I have not had any problems with it. Recently the coffee maker has had a few "glitches" (am still using it) and am in the process of buying another exactly like this. Can't ask for a better coffeemaker. I have given these as gifts to my grandchildren.
Pros: Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com