Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
4
nice wake up but 10 months latter trash
on November 21, 2013
Posted by: Chazmataz
from Knoxville, TN
Verified Purchase:No
It was like a good friend, until it could'nt draw anymore water. I purchased another Keurig but different model.
Pros: Fast, Easy to use, Liked The Timer For Heat
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Loved my Keurig now it's dead
on November 22, 2013
Posted by: Disappointed
from Chicago
We really liked this brewer, but it was very expensive and quit after only two years! Very disappointed since our $35 Mr coffee lasted about ten! We researched to trouble shoot the problem to see if it could be fixed, and found that it has a design flaw which allowed water to drip onto the motor so it corrodes until it stops altogether. Taking it apart to fix it was time consuming and no guarantee it could be fixed. The place I bought it would no longer exchange it. I am reluctant to purchase another until I am sure the flaw is fixed.
Pros: Easy to use, Multiple Settings, Fast, Accommodates All Cup Sizes, Stylish
Cons: Broken After Only 2 Years, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Love this & I don't drink coffee!
on November 22, 2013
Posted by: Debbie
from MWC, OK
I don't like coffee but love hot tea . I love that I can rinse between cups so tea doesn't taste like coffee.
Pros: Stylish, Easy to use, Durable, Multiple Settings, Accommodates All Cup Sizes, Can Rinse Between Cups, Fast
Cons: HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
NO PROBLEMS IF YOU DO THIS-LOVE MINE
on November 23, 2013
Posted by: KATS
from WASHINGTON
ok after our sons and I went threw Keurigs we figured out what needs to be done....right from the start. BUY THE WATER FILTER THAT FITS IN IT! They have one but sold separately. I know, I thought this is crazy we filter our water. But it works. We have had this unit for years. Our sons too. Before the filter, water stopped pumping or the unit just quit. Almost all other brands REQUIRE water filters to be added. Keurig does not but needs to...Its great love it, We drink coffee all day long. NO CONS HERE
Pros: Multiple Settings, Fast, Durable, Easy to use, Accommodates All Cup Sizes, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Doesn't last and expensive to run
on November 23, 2013
Posted by: Frustrated coffee drinker
from NJ
Verified Purchase:No
Coffee is very diminished in quantity after awhile! I only use reverse osmosis water in it! I keep it clean and still problems after buying two of them! It doesn't last long and the company will SELL me a new one at a discounted price! Be nice to make one that just lasts!?
Pros: Multiple Settings, Easy to use
Cons: Fragile, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Love MyKeurig
on November 24, 2013
Posted by: Michelle W.
from Claxton, TN
I love it and my kids love it too! The variety of drink choices for me and them also are wonderful. The kids love the Swiss Miss coco and the brew over ice teas, lemonades and Snapple flavors. I love every flavor I've tried so far. I wouldn't trade for any other brand.
Pros: Multiple Settings, Durable, Easy to use, Stylish, Accommodates All Cup Sizes, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
great coffee maker for 15 months
on November 25, 2013
Posted by: joe fish
from Yaphank, NY
Verified Purchase:No
The product concept is great but unfortunately this is my second unit and it too has failed after 15 months of use. Keurig does not and really should offer either a second year warranty or make a better product. Hands down when it works it is great but after approximately 15 months they seem to break. First one stopped pumping water, second one states it is not ready. Buyers should be aware of this before investing in this product.
Pros: Accommodates All Cup Sizes, Great concept, Fast, Stylish, Multiple Settings, Easy to use
Cons: Not At All Reliable
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Love at first cup.
on November 25, 2013
Posted by: malbu
from Hamilton, Ontario, Canada
Bought a Tassimo first, it was noisy,water not hot enough, small cups. THEN I bought the keurig and fell in love on my first cup. I can adjust my cup size, temperature, and taste buds. IT IS ABSOLUTELY WONDERFUL. Very quiet & fast. Can't say a bad thing about it. RUSH right out & get one, do yourself a favor.
Pros: Easy Water Fill, Fast, Stylish, Multiple Settings, Easy to use, Accommodates All Cup Sizes, Durable
Cons: Didn't Buy This First
I would recommend this to a friend!
Written by a customer while visiting keurig.com