Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
3
Great coffee ; bad machine
on October 19, 2013
Posted by: Coffee lover
from Florence, Ky.
First new machine lasted about 8 months despite diligent cleaning and descaling. Water simply would not go into cup. Spent about one hour with customer service trying to fix the darn thing. They are very nice but not the way I wanted to spend an hour--very frustrating. Eventually, they sent a new machine free of charge as it was still under warranty. That one lasted about six months. After an hour with customer service again, they sent a new one. I'm thinking this isn't a fluke; now we're forming a pattern! Well, last night it went again after about 16 months. Same problem, I/2 oz. water comes out into cup. If I did this (shut machine off by unplugging and then plugging in and turning machine on) 16 times, I would be able to get a full cup of coffee!! Customer service is sending a new one at a $70 discount. Call me crazy for buying another one but I' addicted to a great-tasting cup of coffee and it really is!
Pros: Easy to use, Accommodates All Cup Sizes, Fast, Multiple Settings
Cons: HARD TO CLEAN, Fragile, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
not what you think
on October 20, 2013
Posted by: utch
from sewickley
I think these are overpriced, I have been more and more going back to my old coffee maker black and decker,,not durable.
Pros: Multiple Settings, Ok With Coffee Quanities
Cons: HARD TO CLEAN, Pricey / Poor Value, Complicated
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
"Love It"
on October 20, 2013
Posted by: Dross0720
from Pearland, TX
We love our machine. It's durability and automatic settings makes it great for those on-the-run mornings. "A MUST HAVE"!
Pros: Accommodates All Cup Sizes, Stylish, Easy to use, Multiple Settings, Durable, Fast
Cons: Fragile
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I LOVED IT
on October 20, 2013
Posted by: Lauren the Sloth
from San Andreas
Verified Purchase:No
Just kidding. It sucked.
Pros: Accommodates All Cup Sizes
Cons: Pricey / Poor Value
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
I would buy again but.............
on October 22, 2013
Posted by: Mayle
from Corbin, KY
I loved my Keurig until it stopped working. I had it for about 2 years and at the price I paid for it I can not afford to buy another one. We used it all day long, everyday, loved the different coffee and tea we could buy. I miss having a cup of hot chocolate on cold nights, a glass of tea on hot evenings and that cup of coffee in the morning. With a very limited budget to live on, it looks like I will not be getting one in the near future either.
Pros: Accommodates All Cup Sizes, Stylish, Easy to use, Durable, Fast, Multiple Settings
Cons: Pricey / Poor Value
Written by a customer while visiting keurig.com
Customer Rating
1
BIG pice of JUNK
on October 23, 2013
Posted by: Gave up on Keurig
from Brick, NJ
Verified Purchase:No
This is the third unit that has the same problem. it was replaced by Keurig twice. What a BIG pice of JUNK .
Pros: None
Cons: Noisy, Pricey / Poor Value, Problems From Day One
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
great machine
on October 23, 2013
Posted by: slvhawk
from okla
Verified Purchase:No
see it in dark
Pros: Fast, Multiple Settings, Stylish, Durable, Easy to use, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love it!!!
on October 23, 2013
Posted by: Blb
from Pennsylvania
Verified Purchase:No
I use mine everyday. Regular brewed coffee just isn't the same since I got my keurig.
Pros: Stylish, Fast, Easy to use, Accommodates All Cup Sizes, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com