Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
1
Broke after two years, not repairable
on February 15, 2013
Posted by: Chris
from Los Angeles
For something so expensive, I expected this to last.
Pros: Great When It Worked
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Not durable
on February 16, 2013
Posted by: Nanc Q
from Houston, TX
Verified Purchase:No
Even after descaling, the unit does not work. It takes up to 4 tries to fill a cup at the same setting. Either the pump isn't consistent or the brain of the unit is going bad. It is disappointing that a unit that I paid so much for didn't last much beyond the warranty period.
Pros: Easy to use
Cons: Inconsistent Operations, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
SELL ME A NEW ONE!!!
on February 16, 2013
Posted by: DANNI THE TALKER
from Bagdad, AZ
I like this product, because I only drink 1 cup a day. Not ideal when you have family staying though. Waiting in line. Really mad that I registered my product and they want to sell me a new one, because their product failed right after a year. It is stylish on the counter, other than the water leaking from the bottom. It also is hard to clean.
Pros: Stylish
Cons: HARD TO CLEAN, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Dead in only 13.5 months
on February 16, 2013
Posted by: missing my coffee
from Halifax, NS
Dead after 13.5 months, what can I say?
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
XXXXXXX
on February 17, 2013
Posted by: XXXXXXX
from Muskogee,Ok
Verified Purchase:No
Have used mine very little--mostly when have ompany-now have had it 2 yrs & company tried to help me determine problem, but said would need to be replaced. Not very satisfied.
Pros: Accommodates All Cup Sizes
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Most expensive brewer ever purchased
on February 22, 2013
Posted by: Got to have it!
from South Carolina
The unit seems to be fine but rather pricey for the function it performs. It does brew a delightful cup of coffee everytime. The cup sizes are good although my cup does not fit so another cup must be used then poured into my mug (to tall).
Pros: Multiple Settings, Stylish, Fast, Easy to use
Cons: Pricey / Poor Value
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Didn't last long!
on February 24, 2013
Posted by: Ro
from Cape Coral Florida
Verified Purchase:No
I purchased the Keurig after I tasted the best cup of coffee. So I decided to purchase the top of the line Platium edition. Loved it! Spend alot of money for a coffee pot! Only lasted 2 years and I was so dissapointed. I cannot afford to purchase another one. Thought by buying the best it would last a lot longer!
Pros: Fast, Multiple Settings, Easy to use, Stylish
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Cheaply Made--Expensive Coffee
on February 25, 2013
Posted by: Trapperjim
from portland , oregon
worked great for about one year then it broke. It was unable to hold pressure to force out the coffee--cheaply made--coffee is also expensive. and If you have to buy a new coffee pot every year--very expensive. I will try one more pot--if it breaks in less than 3 years--I'm done.
Cons: Cheaply made
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com