Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
5
Best gift I've ever received!
on January 3, 2013
Posted by: MoonflowerHalifax
from Nova Scotia, Canada
I received my Kuerig as a Christmas gift one year ago. The convenience of having one is remarkable. I brew a travel mug every morning while getting my coat on for work. It's fast and simple to use and every cup of coffee is perfect. I love my Kuerig!
Pros: Stylish, Multiple Settings, Accommodates All Cup Sizes, Fast, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Good
on January 4, 2013
Posted by: NikNak
from New Richmond, WI
Verified Purchase:No
My boyfriend and I use ours multiple times a day. It is amazing! So fast and so many flavors to choose from! I don't really have bad things to say about it. The only downfall is when you buy flavors (especially when you want to try new ones) you pretty much have to buy 12-18 K cups per pack. I wish there was a smaller size like 5.
Pros: Easy to use, Accommodates All Cup Sizes, Durable, Multiple Settings, Fast, Stylish
Cons: Kind Of Big
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Six years and still going strong
on January 5, 2013
Posted by: Darlene
from Canaan, CT
We have had ours for six years. With five people who use the machine for coffee, tea, and cocoa it gets a lot of use. Our only complaint is that it has gotten a little loud when ever it takes water from the tank. With regular cleaning it works like the day we bought it.
Pros: Durable, Multiple Settings, Fast, Easy to use, Accommodates All Cup Sizes
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Great when it works
on January 5, 2013
Posted by: Linda1814
from Michigan
I've had several issues with my brewer. It seems to need to be descaled frequently and the most recent issue is that it won't get past the message to Prime the unit. It's terribly slow to get to the Ready stage when it does work. But Customer Service has been excellent so far. I am expecting a new replacement unit in the mail this week to replace my current unit. Crossing fingers that I won't have issues but I've got another year warranty in case there are problems.
Pros: Easy to use, Accommodates All Cup Sizes
Cons: Frequent Issues, Complicated De-scaling, HARD TO CLEAN
Written by a customer while visiting keurig.com
Customer Rating
5
What's not to love!
on January 7, 2013
Posted by: Charlene
from Sarasota, FL
Good morning! That's what this coffer maker is for me. I so look forward to my morning coffee. I love that I can have as many or as few cups as I wish without deciding before hand as one does with a regular coffee maker. Also love that I can choose which brew I want today. Love Love Love that I don't have to wash the pot after! This model has just the right amount of features. I have several sizes of cups and mugs so that is handy feature. Also I can fill my travel mug by removing the drain tray. It took a while to find my favorite brew but once I did I don't think I can every go back. Spoiled! That's me. Thanks Keurig!
Pros: Fast, Stylish, Accommodates All Cup Sizes, Durable, Easy to use, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
The Morning Ahhhhh
on January 14, 2013
Posted by: SuziQ
from Chantilly, VA
The Keurig is wonderful! I am the only coffee drinker in our family and so for me its perfect. I wake in the morning and make my cup of coffee and run ot doo to work.. its perfect.
Pros: Fast, Accommodates All Cup Sizes, Multiple Settings, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
great coffee, durability & repair stinks
on January 13, 2013
Posted by: JLGK
from Baltimore Md.
Unit is great for what I want it to do but I've been through three units in the past three years. I wish it was more durable and I didn't have to de-scale as often. I also wish the units were repairable.
Pros: Multiple Settings, Fast, Easy to use, Accommodates All Cup Sizes
Cons: Pricey / Poor Value
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Great Brewing System!
on January 9, 2013
Posted by: SOS Geek
from Indiana
Can't live without it! Keurig makes a great product - But sometimes you get a bad one... Never shy away from this coffee maker!
Pros: Love it, Multiple Settings, Accommodates All Cup Sizes, Fast, Easy to use, Durable
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com