Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
1
A Month...
on January 20, 2010
Posted by: Michelle-Student
from Ackley, IA
I loved I could just brew a cup when i wanted without messy clean up and waste but I got it for Christmas and opened the 19th of Dec. 09 and used it everyother day and the went to brew some yesterday and it wouldn't turn on, talk about a waste of money for my family. Will i buy another prob. so because I have a ton of K Cups to use, but if a second breaks we are gonna have some serious issues.....
Pros: Accommodates All Cup Sizes
Cons: Broke in a month
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
how much time to brew a coffee?
on January 20, 2010
Posted by: Anonymous
from taiwan
hi, I would like to know how much time to brew a coffee (12 oz) for I am always in a rush every morning, thanks!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Nice product but it broke down
on January 20, 2010
Posted by: Tee
from Upper Marlboro, MD
I brought my Keurig in April 2009 and it stopped working January 2010. I did all of the required maintenance and kept it really clean.[...] This is very frustrating.
Pros: Stylish, Accommodates All Cup Sizes, Multiple Settings, Easy to use
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Best cup of coffee
on January 20, 2010
Posted by: Firemed2552
from Thomasville Ga
I was given this Keurig coffee maker for Christmas and was excited when i brewed my first cup of coffee. I had a friend come over and after I brewed her a cup she went out and got her one. The unit is easy to use and you dont have to worry about nasty coffee filters anymore. The reason I did not give it 5 stars as mine started acting up just 3 weeks after I recieved it, I contacted Tech support and they were more than willing to help me out with this issue. They are sending me a brand new Keurig not a used one as the tech stated to me they do not send used ones out only new makers.The way they handle your issue is nothing less than professional they will do whatever it takes to make sure you are satisfied with your purchase and machine and they make sure you know you have bought the best rewer out there
Pros: Easy to use, Stylish, Multiple Settings, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE, LOVE, LOVE My Keurig....
on January 20, 2010
Posted by: Anonymous
from Granger, IN
This is our second Keurig, I don't think I could live without one!
Pros: Stylish, Easy to use, Multiple Settings, Accommodates All Cup Sizes, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Fill pump problems - ongoing
on January 19, 2010
Posted by: Anonymous
from Ventura, CA
Great product however there is a design problem with units made in the last few months to a year (don't know how long but the current ones being sold and replacements from Keurig themselves are affected). Keurig looks to have changed the pump used to refill the heater from the reservoir (quieter than their previous pump). For whatever reason a valve after this pump is sticking closed after brewing 1 cup, shutting the system down. My first unit lasted 3 days. My 2nd unit lasted 1 month. I am using RO water so it isn't a scaling issue. Many people are having similar problems - replacement units from Keurig only lasting days to weeks. I would suggest holding off from buying one until Keurig fixes the problem for good.
Pros: Convenient- when it works
Cons: Problem in design
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Great Invention!
on January 18, 2010
Posted by: Anonymous
from NY
I never brewed coffee at home unless I had company. It just wasn't worth the time, trouble or cleaning multiple parts of my coffee maker for one or two cups, so I either bought a cup or didn't have any at all. This is a great invention! It allows me to have that morning cup of coffee at home and have a variety of flavors and blends to choose from. Love it!
Pros: Easy to use, Durable, Stylish, Multiple Settings
Cons: Tall travel mugs dont fit
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
First one broke
on January 17, 2010
Posted by: RJ
from Duluth, GA
Bought mine at [...] for [$]. I love this maker and love the choices of coffee. However after about a month, my maker started having problems. It started shutting down after making a cup of coffee. I took it back to [...] and they gave me another one. No problems since then
Pros: Accommodates All Cup Sizes, Stylish, Easy to use, Multiple Settings
Cons: Fragile
I would recommend this to a friend!
Written by a customer while visiting keurig.com