Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
1
Hopeless reliability on B70
on January 27, 2010
Posted by: DaveM
from Minneapolis, MN
There is clearly a design issue with this model. The water pump fails to pull in water into the heating chamber after 2-3 weeks of operation. Tech support is nice enough to send replacement units. My 3rd replacement unit failed today. If you want to start a collection of these machines at home, go ahead and buy it. I am just wanting to finish off my stock of K-cups before I give up on this brewer.
Pros: Accommodates All Cup Sizes, Multiple Settings, Easy to use, Stylish
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Was Great for about 45 days
on January 27, 2010
Posted by: Chick
from Rising Sun, Md.
I bought this product for my wife for Christmas as she had the smaller sigle cup version.[...] I have sent it back for a replacement but after reading some of the comments made by other owners about replacements being just as badly made. I quess I can only hope for the best
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointed
on January 27, 2010
Posted by: Lynz
from Mansfield, Ohio
Hope the replacement last longer than the 1st one. [...]Makes great coffee when it works.
Pros: Stylish, Easy to use, Multiple Settings
Cons: Only worked for 3 weeks
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Everything you hope for - but fails!
on January 27, 2010
Posted by: caligirlsmom
from hesperia, ca
I love the machine...it is quiet and makes great coffee. However! It shuts down in the middle of a brew. I replaced it twice and had the same problem. I won't replace it again. Although, I do love the concept.
Pros: Multiple Settings, Durable, Easy to use, Accommodates All Cup Sizes, Stylish
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Loved this brewer for a few weeks.....
on January 26, 2010
Posted by: Anonymous
from Massachusetts
Read these horrible reviews. Obviously these brewers have some MAJOR defects..... BUYER BEWARE!![@]
Pros: Multiple Settings, Easy to use, Stylish
Cons: Fragile, Turns off frequently
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Dont waste your money!
on January 26, 2010
Posted by: rog
from fallon,nevada
I purchased this brewer and had it for only about 2 weeks and problems started...first it would shut off by itself and no the auto on/off was not activated,then the water would brew and just empty into the reservoir. This was just such a hassle that I returned it and now have an Elite model which is working fine....so far! For the price these platinum series are a total waste of money. Research this product before buying please. peace!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Really - the machine keeps shutting off!
on January 26, 2010
Posted by: Mo the coffee chick
from Manteca, Ca
Today is Jan27 - I received my much anticipated Keurig from the hubby as a Christmas present - we had it for two weeks and then it started shutting down after every cup - we took it back! Now a week in - the second one is doing the same thing. Not GOOD??? Anyone else??? I love the machine - and all the ease but really is this how it is going to go?? I want this machine.
Cons: Shuts down after 1 cup
Written by a customer while visiting keurig.com
Customer Rating
5
I Love My Keurig Platinum!!
on January 25, 2010
Posted by: Anonymous
from Elmhurst, IL
I am the only coffee drinker in my house so I wanted a good quality single cup machine. The platinum has not only met but exceeded all my expectations! My husband loves the tea and my boys love the hot cocoa! This machine does it all and the coffee tastes great. I can choose my coffee strength with each cup and clean up is a breeze! Well worth the price....
Pros: Stylish, Easy to use, Multiple Settings, Accommodates All Cup Sizes, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com