Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
3
Love it, but having the fill issue...
on January 29, 2010
Posted by: Caffeine Contessa
from NE Florida
My husband purchased us the Platinum B70 this past Christmas. We absolutely love it! However, we have run into the same shut off problem being discussed on a myriad of blog sites. I can run through a cup of coffee, the tank won't refill it just runs and then shuts off. If I recycle the machine x2 I can run another cup, sometimes it will refill the tank, other times it won't and shuts off again. Oddly once it runs at least 2 consecutive cups it works fine until it sits for a long period of time, then I get the same problem. I really hope you can come up with a permanent solution for this problem, every blog I've read, the comments are they LOVE the machine and the coffee, but this is a big drawback.
Pros: Multiple Settings, Stylish, Easy to use
Cons: One major design flaw
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love it!
on January 29, 2010
Posted by: PlatinumDowty
from Oklahoma
I really Love my platinum keurig coffee maker. I was use to the old cheap coffee pots and when a friend told me about these I was very interested. Researched them and decided on the platinum because I love iced coffee. Purchased one and have been in love ever since. I have never had any problems whatsoever with mine! works perfectly. I use filtered water with mine since we have a RO system in my home so I dont have the water filter installed on the machine.Love the blue back lighting on the led. Matches the lights on my other appliances in my kitchen. I have never had a bad cup of coffee with this. Its fresh everytime! No nutty burnt coffee from sitting on the burner. Love the idea of not having to empty the filter basket like traditional coffee machines. Being able to throw away the whole k cup is a big plus! Less mess! I use the machine with no kcup to get a steaming cup of water for the kids packet cocoa. The possibilities are endless. Before I used my traditional coffee maker maybe once or twice a week because of the hassle. I would have rather went to a shop and purchased a cup instead of making it myself. Now I use my keurig everyday! I havent stopped at a coffee store since ive bought this keurig maker! The only downfall is the price of these makers. They are quite expensive but they are SO worth the money! Wish the k-cups were available in more of a variety in local stores :( But atleast I know I can order them from this website and get a discount too!
Pros: Accommodates All Cup Sizes, Easy to use, Stylish, Durable, Multiple Settings
Cons: Expensive
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Haveing So Much Fun
on January 29, 2010
Posted by: ohv4fun
from Corinth TEXAS
Having so much getting all the coffees they have to offer. Don't have to drink the same old coffee day after day, 6 months of good coffee and we have not looked back.
Pros: Stylish, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Cutting Off for Me Too!
on January 29, 2010
Posted by: Jill from LA now in Boynton
from Boynton Beach, Florida
Unfortunately, this two week old brewer has been powering itself down since day one.
Pros: Easy to use, Multiple Settings, Accommodates All Cup Sizes, Stylish
Cons: Powers Itself Down
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Great System.... BUT... !!!
on January 29, 2010
Posted by: JAG
from Lexington, SC
I have to say this is the best coffee maker I have ever owned. I am the only coffee drinker in the family, so it always seemed pointless in having a traditional coffee pot that makes up to 12 cups at a time. I usually have 2 cups in the morning and that's it, so this type of thing is perfect for our home. HOWEVER, it appears there is now a problem with my lovely new Keurig. I've had it for about 3 or 4 weeks now, and it suddenly will stop drawing water from the reservoir after one brew, and then just shut down completely. It's sporadic too; completely random. Some days it doesn't happen, while other days it happens after every cup I brew. Now, I read a lot of other review on this site (unfortunately AFTER I bought this coffee maker), and many people are having the same problem. I guess I intend to contact Keurig and have it either serviced or replaced under warranty. In any case, all-in-all it's a FANTASTIC coffee maker... when it works.
Pros: Multiple Settings, Quiet, Fresh cup every time, Easy to use, Quick, Stylish
Cons: HARD TO CLEAN, Broke in less than 1 mnth
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
doesn't work
on January 28, 2010
Posted by: tdbiff
from new jersey
machine shuts off by itself and wont fill for another cup.brews one cup then shuts off. i have to wait 1 hour for it work again.
Cons: Shuts off by itself
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
I would not buy the B70 again
on January 27, 2010
Posted by: Tracy
from Georgia
My wife and I are on our 2nd B70 in the past year. When it works, it is great, but thats about half the time at best. You put a K-Cup in, it draws water, and thats it. No cup of coffee for you !! So, I make sure I keep my instant coffee handy for the mornings that I do not have time to work on this brewer. Typically, if you turn it on and off a few times, or sometimes just let it sit for 5 mintues, it will give you a cup of coffee. Too much work for me. I will not buy another of these models, and may look at other companies that offer brewers that brew the K-Cups.
Pros: Easy to use, Quiet
Cons: Reliability, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Do not buy your brewer from keurig
on January 27, 2010
Posted by: Bee
from New York
we love the coffee maker. It started turning off randomly. Cust service is non exisitent. Buy it from a store. At least you can walk it in!!!!
Pros: Accommodates All Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com