Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
1
Doesn't last very long
on March 2, 2012
Posted by: unhappy kcup user
from ca
Verified Purchase:No
This conked out on me after 13 months (of course after the warranty expired). It started acting funny after 6 months and now it won't power up at all.
Pros: Fast, Multiple Settings, Accommodates All Cup Sizes, Easy to use
Cons: Pricey / Poor Value, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Love it!
on March 2, 2012
Posted by: Amanda
from TX
I love my Keurig!!!
Pros: Multiple Settings, Easy to use, Stylish, Accommodates All Cup Sizes, Durable, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Beautiful Machine
on March 2, 2012
Posted by: lizkc56
from Overland Park, KS
This machine was purchased to replace my B60 brewer. This machine has more options but has a more user friendly interface. It was easy to set up, though I forgot to clean out the water dispenser which made the coffee taste nasty, it was user error on my part. It is much quieter and I love the option to select a larger cup of coffee. It was a great value for upgraded model. I had my previous brewer for over 6 years and it has been a wonderful addition to my household!
Pros: Easy to use, Accommodates All Cup Sizes, Better User interface, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great invention
on March 3, 2012
Posted by: Gadget Girl
from Williamsburg, VA
Verified Purchase:No
Love it! Its super quick, easy to use and clean. Coffee taste great and cup size is accurate. I like the hot water feature for other use such as soup and cocoa. On top of it all, I was surprised and very pleased to receive the upgraded version with the 72 ounce water tank. I would recommend this to others.
Pros: Multiple Settings, Durable, Accommodates All Cup Sizes, Stylish, Easy to use, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
My whole Family loves this Brewer
on March 5, 2012
Posted by: Reg
from Calgary,AB
I have had no problems with any of the controls or sizes, I have a grind and brew coffee maker and for now it is retired. If any improvement I like to see, its the water tank that could be larger. That is the only thing I would like to see changed.
Pros: Accommodates All Cup Sizes, Fast, Add Water included, Variety of coffeesTea, Multiple Settings, Easy to use, Durable, Stylish
Cons: None so far
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
I would buy this product again and again
on March 5, 2012
Posted by: Hand helper
from Greenlawn, NY
Verified Purchase:No
Greatest system ever. It ready when I need, a cup at a time.
Pros: Easy to use, Greatist product ever, Stylish
Cons: Durability needs help
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Quality issues?
on March 5, 2012
Posted by: Dee
from New York, NY
Verified Purchase:No
There is obviously a major quality control problem with these brewers as so many folks have had to have new 'free' brewers shipped to them when troubleshooting did not resolve issues with their machines. I can only imagine that the reason these units are so overpriced relative to other coffee makers is because the company is continually sending out replacement units as the coffee makers continue to fail. I wish that the company could resolve these issues and put out a machine that was more durable. My Mr. Coffee lasted 8 years and was only replaced because I wanted one of these for convenience! I am a little sorry that I went for one of these machines.
Pros: Convenient
Cons: Quality, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Machine quality
on March 7, 2012
Posted by: SAS
from Grove City, Ohio
We use the coffee maker daily and often, since their is only the two of us and it makes a good cup of coffee, but when it goes out we find our selves without a coffee maker. We discarded the first coffee maker, but when we experienced a problem with the second coffee maker contacted Keurig directly and it was replaced. we also purchased a back up coffee maker, so if this coffee maker does go out, we will be able to make a cup of coffee.
Pros: Fast
Cons: Complicated, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com