Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
4
I guess I'm one of the lucky ones.
on June 25, 2010
Posted by: Mema
from Keansbur, NJ
I bought mine 3 years ago and still works. Gave one to my daughters and they have had theirs about 2 years. and no problems. Haven't tried the b70 yet. but I m buying one as a gift. tomorrow.
Pros: Accommodates All Cup Sizes, Stylish, Easy to use, Multiple Settings, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I love my Keurig platinum
on June 25, 2010
Posted by: Loving my brewer
from Baden,Pa
I have had my Keurig Platinum for at least 2 years and have never had a problem. I use it every day and it still only takes 1 minute to brew a 12 ounce cup of coffee. I would strongly recommend Keurig.
Pros: Stylish, Durable, Easy to use, Multiple Settings, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
So far so good
on June 24, 2010
Posted by: iniess
from Houston, Texas
I just purchased this unit and I really fell in love with it. I love the temperature adustability on the unit... this machine brews hotter coffee than other sigle brewer... the best thing about it was the Keurig® My K Cup® Filter... one of the reasons why I purchased this unit. The filter allows you to use your own coffee as another option.... Love this machine
Pros: Stylish, Easy to use, Accommodates All Cup Sizes, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Love my Keurig
on June 24, 2010
Posted by: Roxy
from DeLand, FL
I am so sorry to hear of so many dissatisfied customers for the Platinum. My husband nd I realy love ours. We have had it for 1 1/2 years and have had no problems whatsoever. I especially like using it when we have company. Guests can have a choice of coffees and choose between regular and decaf. It's not necessary for me to prepare two pots of coffee anymore. Hope Keurig can improve the defects I've read about. Guess we were just lucky!
Pros: Stylish, Accommodates All Cup Sizes, Multiple Settings, Easy to use, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I love my Keurig Brewer!!!
on June 24, 2010
Posted by: FDeane
from Stockton, CA
I originally bought a Keurig and had problems with it; shutting off, not making a full cup etc. I returned it and had the same problem with the replacement. I contacted Keurig about the problem and someone immediately contacted me and sent me another one. Long story short; I am on my 5th brewer and this one finally works the way it is supposed to. I have had it for 3 months and haven't had a problem with it at all. I absolutely love it and use it several times a day. I am a huge coffee drinker and I love being able to have a fresh cup anytime I want it without having to make a full pot. [...] Thank you.
Pros: Durable, Multiple Settings, Accommodates All Cup Sizes, Stylish, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I'm in Love
on June 24, 2010
Posted by: coffee machine hoarder
from Lake Worth, Florida
Love my machine. Bought it in 2008. I replaced it in 2010, only because I wanted the new quiet machine.
Pros: Accommodates All Cup Sizes, Durable, Easy to use, Stylish, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
How many Keurigs will it take
on June 23, 2010
Posted by: anitaliangirl
from Connecticut
Ok so my story seems to be like everyone's I bought my first brewer and loved it I like flavored coffee my husband does not so this seemed perfect for us we drink a lot of coffee after 8 months the brewer just stopped working the menu light went out and it just stayed on "not ready" grateful for my warranty I contacted customer service they were very nice and they sent me a new brewer 2 months later the 2nd brewer starts leaking water all over the place once again I called I was sent a new water tank (which I never believed was the problem because the leak seemed to be under the brewer) after the new tank arrived and was replaced the water still kept leaking now I'm waiting for brewer number 3 seriously I have had $10 coffee pots last forever at[$] I'd expect more the concept it great when it works I love it seems to take up more of my time with problems though they will easily send you a new one but personally I'd rather just have 1 work right something in it's design is flawed and Keurig really needs to get back to the drawing board and fix it!
Pros: Accommodates All Cup Sizes, Multiple Settings, Easy to use
Cons: Stops working
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
GREAT PRODUCT AND GREAT COMPANY!!!!
on June 23, 2010
Posted by: RC
from North Wilkesboro, North Carolina
I have had my Keurig for awhile. I was waiting to see how it done before I wrote my review. I have bought 4 so far for other family members. I only had a slight problem with one of them and Keurig quickly replaced it. They were great! We love our Keirig. After a couple of weeks of using our Keurig my husband got back out our old coffee maker. He said he thought it was better. He made two pots of coffee put it back up because the Keurig made the coffee far more superior than our old one did. He was so surprised. We have not used our old one since. I plan to buy more as gifts!! Thanks for such a wonderful product!!!!!
Pros: Stylish, Multiple Settings, Accommodates All Cup Sizes, Durable, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com