Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
1
POOR HOME INVESTMENT
on October 1, 2011
Posted by: Teri
from Louisville, KY
It appears to be "state of the art" product, but filling with water and lifting the handle is not ideal. Choice of colors is good. Durability is terrible, very complicated to clean and maintain. Product is overpriced and poor quality.
Pros: Colorful, Conversation Piece, Unique
Cons: Not friendly to use, HARD TO CLEAN, Pricey to use, Noisy, Takes up too much space, Not durable, Inconvenient onoff, Pricey / Poor Value, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Works Great! Service is Great
on October 2, 2011
Posted by: Mar
from Sparks, Nevada
This product has been great. Experienced a plugged nozzle, service explained why and how to clear it,(three easy steps) and have not had any additional problems. Rounding the corner to having it one year, family use 10 to 12 times daily, and could not be more pleased.
Pros: Fast, Great Service, Multiple Settings, Accommodates All Cup Sizes, Stylish, Durable, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Never a Problem - Great!
on October 2, 2011
Posted by: jss150
from South Carolina
Bought this for my wife over 2 years ago and not one problem. We have used it everyday to make 2 - 3 cups of coffee. I like the selection of coffee and tea also. Per cup it is much more expensive than a big pot of coffee but we would always brew a pot and throw 2/3's of it down the drain.
Pros: Accommodates All Cup Sizes, Stylish, Fast, Durable, Multiple Settings, Easy to use
Cons: Noisy
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Love it... : )
on October 2, 2011
Posted by: Ricojn
from CA
Verified Purchase:No
I have heard that some people have problems with contaminants. We have used filtered or bottled water on our machine and it still works like the day we bought it. We have had this machine for approximately 2 years now. Love it.. : )
Pros: Fast, Accommodates All Cup Sizes, Durable, Stylish, Easy to use
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
I love my brewer...
on October 3, 2011
Posted by: greenie
from calif
Verified Purchase:No
I had my B70 since christmas of 09 i love it. It has never failed me i have a cup of coffee every morning.when i have my family over for parties they always want a cup of coffee and want to buy one.
Pros: Durable, Easy to use, Stylish, Multiple Settings, Fast, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
ON KEURIG #6
on October 3, 2011
Posted by: TJ phlebotomist
from Haverhill,MA
Verified Purchase:No
This is my 6th brewer in less than 1 year! Great that Keurig replaces them, (and they should). I don't understand why they can't make a quality product that lasts!! I am getting tired of going through the same phone calls, doing this and doing that. They upgraded me to a platinum, looks nice, but how long will it last?
Pros: Easy to use, Multiple Settings, Stylish, Accommodates All Cup Sizes
Cons: Pricey / Poor Value
Written by a customer while visiting keurig.com
Customer Rating
1
poor product
on October 3, 2011
Posted by: frank
from new jersey
Verified Purchase:No
its been a year and a half and we have been through 4 makers now and this forth one is been the hardest to even nobody there in any dept. can tell you whats going on . 3 to 7 buss. days is now 2 weeks oh boy they give you a coupon to order off of them but no maker to use it with if you can not stock these things then send one in another color please . its b s you cant get your money back on this junk so that you can go and buy a different maker that keurig doesnot make
Cons: HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
primer probs
on October 4, 2011
Posted by: Ike
from Washington
Less than 30 days old and taking it back to where I got it. When it works right it is a great cup of coffee.
Pros: Accommodates All Cup Sizes
Cons: Fragile, HARD TO CLEAN, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com