Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
1
B70 just does not hold up
on July 9, 2010
Posted by: Keith
from Northfeild, VT
Our current B70 is our fourth. Our first lasted the longest while our fourth lasted only a month or two before it began to fail. Symptoms were pump failing, shutoff, limited cup filling, and water temp. Keurig customer service has been great every time with a quick replacement unit, but it is just very frustrating when you try to purchase a quality coffe maker and it consistantly fails with the same problems. I have recommended Keurig units to many co-workers and family members and each has had very good luck with their units. It must be the luck of the draw and thank goodness they have not experienced the same quality issues I have. Well, back to the phone to Keurig to explain yet again the same problems with our fourth B70 to exchange it for a fifth B70 in three years.
Pros: Easy to use
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Don't waste your money.
on July 9, 2010
Posted by: Brazenhead
from USA
I owned this maker for a year. I don't even drink coffee that much. Basically used it for tea on hot days. It just quit one day and Keurig said I had to de-scale it. I did de-scale it every 6 months. I also use RO filtered water so scale is not the issue. The junk pumps they have in the machine is the issue. Read reviews on the internet about the bad pumps. Keurig will not help. They did offer a discount for another waste of money coffee maker, but I think I will pass and spend my money another company. Buyer Beware.
Pros: Easy to use
Cons: Fragile, Warranty, Water Pump, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
How did I drink Coffe before?
on July 8, 2010
Posted by: Anonymous
from The Oil Free Gulf Coast of Texas
I am the only decaf drinker on our staff. I now have a better cup of any flavor I want anytime I want. I don't waste by brewing a whole pot. I first saw one of these at the dentist office. When I was sitting at Mom's last Thanksgiving and saw it on TV, I asked for it for Christmas. Unfortunately, I had to wait for it to follow me back to my office since I couldn't fit it in my carry on. Every day, All day and into the night. Best coffee I've ever brewed!
Pros: Easy to use
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
3
Great product - For a limited time
on July 7, 2010
Posted by: Matt
from Newport Beach, ca
All of these Keurig's are great and I absolutely love the coffee it produces and the variety available. However, my experience shows that these only last a year or two and then you need to buy a new one. If you are looking to save money on coffee, this is not the way.
Pros: Stylish, Multiple Settings, Accommodates All Cup Sizes, Easy to use
Cons: 1-2 year max lifespan, Fragile
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
This model has major problems
on July 7, 2010
Posted by: PeterB
from Concord, NH
On third machine--something is wrong with design. My other models all work flawlessly. [...]
Pros: Accommodates All Cup Sizes
Cons: Doesn't Work, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Totally unreliable
on July 7, 2010
Posted by: rodswen
from eureka,CA
Unreliable/random cup sizes/shuts off.This was my second platinum with smae problems.
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Amazing Gift!
on July 5, 2010
Posted by: Doris
from Knoxville Md.
The only question I have now is what should I do with my old machine? I love this machine what a great gift this was! Thank you so much!
Pros: Multiple Settings, Durable, Easy to use, Stylish
Cons: none
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
3
Somewhat disappointed...........
on July 1, 2010
Posted by: Anonymous
from Minnesota
I love this coffee brewer...........except when the pump goes out. I am on my second platinum brewer and the pump has started ascting up again. Won't pull in water and shuts itself off. Reset it and it still happens. Taking it back for replacement today. Kuerig....if you could fix this pump problem this would be a GREAT brewer.
Pros: Stylish, Easy to use, Accommodates All Cup Sizes, Multiple Settings
Cons: Problems with pump x 2
I would recommend this to a friend!
Written by a customer while visiting keurig.com