Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
5
SIMPLY MARVELOUS !!!!!
on July 18, 2010
Posted by: "Tony The Cop"
from BROOKLYN , N.Y.
SO FAR I AM A LOVER OF THIS MACHINE...WHERE HAS IT BEEN ALL MY LIFE...I SPEND SOOO MUCH BUYING COFFEE OUT CAUSE I DON'T WANT TO MAKE A WHOLE POT JUST FOR ME...ONE CUP AT A TIME...SHOULD HAVE BOUGHT THIS ALONG TIME AGO...I WOULD HAVE BEEN RICH BY SAVING MY MONEY....THIS THING IS B..E..A..UTIFUL..!!!!!
Pros: Easy to use
Cons: No Problems
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I couldn't be happier with this machine!
on July 17, 2010
Posted by: Janie
from Washington
It's great to have a few friends over and everyone gets to choose their favorite flavor of coffee, tea or hot chocolate. This machine truly does please everyone.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect Machine, no problems
on July 16, 2010
Posted by: Deanna the coffee lover
from Maine
I read the reviews here before buying, I decided I would try the machine out if it didnt work I would return it. Well 6 Months later no problems, makes awesome coffee, I have not experienced any problems, not 1. However WE DO NOT REMOVE THE WATER reservoir AT ALL WE JUST FILL IT. Perhaps this is why we have had no problems its just as easy to fill it .I highly recommend this item. I love the coffee...
Pros: Multiple Settings, Stylish, Easy to use, Durable, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
The BEST gift for any coffee lover!
on July 16, 2010
Posted by: Jessica-Grad Student & Mom to a 2yr Old
from San Antonio, TX
We received our Keurig as a Christmas gift and have enjoyed the ease and perfection with which it can brew a cup of coffee. Friends and family love being able to pick their beverage of choice, and we love having everything with the touch of a button. Also, the selection and quality of coffees, teas, and cocoas are wonderful.
Pros: Easy to use, Multiple Settings, Stylish, Accommodates All Cup Sizes, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Unreliable
on July 15, 2010
Posted by: Anonymous
from Kennesaw, GA
My 1st B70 failed (would not pump) just under the 1 year warranty and was promptly replaced. I was a happy camper at the time. However, the replacement failed in similar fashion (also wouldn't pump) approximately 5 months later. I cleaned both pots religiously as directed but that did not prevent either failure. Being a slow learner and having nearly $200.00 of k-cups on hand, I'll be purchasing another this morning.
Pros: Accommodates All Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Good concept but garbage.
on July 15, 2010
Posted by: Disgruntled Steve
from Ohio
My wife and I bought this model because we were wasting half a pot of coffee and we wanted different varieties of coffee. We liked the Platinum because of the cup sizes it can brew. The model worked great for about 3 months then started having a mind of its own. Sometimes it would brew, other times it would pump water from the resivoir and then just sit there and hum not brewing while stating it was. Turning off the unit or unplugging it may or may not solve the problem. Hitting the brew button multiple times would cause a flood of coffee when it did start working again. Today was the last straw with this coffee maker... it is garbage and that is where it went into. A waste of a lot of money for only lasting 5 mos. Now I have K-cups and accessories that are wasted as well.
Pros: Accommodates All Cup Sizes
Cons: Fails to work
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Best brewer yet! Pump problem solved!
on July 15, 2010
Posted by: Anonymous
from California
there was an intermittent problem with some of the pumps in the brewers, mostly ones available for purchase during the 09-10 holiday season. keurig assures me these have all been found and remedied or replaced. thank God! i just LOVE my platinum, and i want to share this love with others!
Pros: Easy to use, Stylish, Accommodates All Cup Sizes, Multiple Settings, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Was very happy until.......
on July 14, 2010
Posted by: LLiz
from Indiana
Was very happy with this brewer. However, have had this just over 1 year and the pump stopped working. Sounds like this is a frequent complaint. Come on Keurig, fix the problem. Now I see they have moved on to Cuisinart. Maybe they can make a lasting product! Seems like a lot of money for a brewer that only lasts a short time. I am not happy with that at all. Have a call into customer service/technician so we will see how they respond. Seems like with this frequent of a problem they should be pulling this off the shelf and replacing everyones.
Pros: Multiple Settings, Easy to use, Stylish
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com